Customer Ratings & Reviews
- Model:
- KD65X80K
- SKU:
- 6499677
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
Sony 65"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture, sound and brightness. Would purchase again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tlimbaugh, Awesome! We are so glad to hear that you are happy with the picture and sound quality of your new TV!
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl
- Pros mentioned:Ease of use, Picture quality
Sony 65 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great packaging, great picture, easy set up. Works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ColbyA,
Awesome! We're thrilled to hear you like the great picture quality, easy setup and overall performance of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Fantastic tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv! Easy set up and use. Great picture and sound. I have a sound bar and it is hard to tell if I’m listening with it or not! Plenty of hdmi and other inputs. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dannimom, Thank you for taking the time to write such a wonderful review of your experience with your Sony X80K 4K TV! We are extremely pleased to hear you appreciate everything about this TV, especially the exceptional 4K HDR picture, various connections and you find it easy to setup. Thank you so much for your purchase and for choosing Sony! -Jess
- Pros mentioned:Ease of use, Picture quality
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture, great sound ane easy to setup and navigate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi entertainment,
Thank you for such a great review! We truly appreciate how much you are enjoying the amazing picture, sound, ease of use and setup with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! - Kris
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from an old TCL, this TVs picture quality is amazing. Big difference when watching movies and also nice to game on with next gen consoles. Interface works fast being a google TV. Very easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Ho AndreS, Thank you for upgrading to your new Sony X80K! We're glad to hear that you appreciate the amazing picture quality, snappy Google TV user interface, ease of setup, and great gaming experience with next gen consoles. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Wonderful TV Brand!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV and at first we werent sure if we'd like it and we were so suprised at the picture quality and the sound all of it is truly amazing. Watching TV on this brand of televisions makes you feel like your in a live show audience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanetteD, Thank you for the 5-star rating! We're very happy to hear you give the BRAVIA X80K a try and it did not let you down. The smart Google TV features, amazing picture and sound quality of this TV is fantastic and it's great to hear you agree as well. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you so much for your purchase and for choosing Sony! -Jess Sony Social Support
- Pros mentioned:Color, Picture quality
Outstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oustanding TV. Love the color, detail and sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BLBA,
Awesome! We always strive to deliver the best quality with our products and we greatly appreciate how much you love your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Craig
- Pros mentioned:Picture quality
Best TV Ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having different other brands of televisions I finally got a SONY and it is amazing. Take a picture of the sound is absolutely awesome. Wish I wouldn't gotcha was able to afford one before. Basically the best TV out there, SONY is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeshaA, awesome! We're glad you are enjoying your new TV! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
IS A SONY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot go wrong with SONY, for me is a no brainer, this particular size is perfect not too big, not too small, the picture is excellent and with the no interest if pay within 24 months, I cannot ask for more I really recommend this TV. I simply love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ABSLICE26, Thanks for sharing your feedback. We are glad to hear that you love your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Tv quality
Great low cost TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a newer version of the television I purchased nine years ago from Best Buy. It’s an outstanding TV and I am enjoying it. It was almost $1000 less than what I paid for it last time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichO, Thank you for the 5-star rating! You've made an excellent choice! Thank you for upgrading to your new Sony X80K LED 4K HDR TV. We're thrilled to hear you love the great picture and overall features of this TV. Thank you for trusting Sony! -Jess
- Pros mentioned:Picture quality
Excellent value and quality BUT--
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and excellent picture and quality--sound is pretty good also--one issue:was told that because it supported Google TV that it would support the Google doorbell (wireless)-so far it is not true so we are wondering if it really does support other Google Wireless products--!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonR, we're glad you like the picture and sound quality of our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl
- Pros mentioned:Ease of use, Picture quality
Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, good pucture quality. Easy to use. Good sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Domaze, Amazing! We're glad that you like the ease of use, picture, and sound quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
GREAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound too (considering I didn't add a sound bar). After getting the same exact TV from Sams club only to mount it on my wall and THEN finding it wouldn't even turn on, I got wise and came straight to Best Buy. Great service, great people. In a word . . . GREAT!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blogwords, we're glad you like the picture and sound quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl
- Pros mentioned:Picture qualityCons mentioned:Remote control
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture color did not give full reting because I do not like the remote that came with it need to buy a different one
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katalvina,
Thank you for your time writing this review. While we are glad you like the amazing color and picture quality of your new TV, we're sorry to hear we were not able to meet your expectations with the remote. If your having difficulties with the remote, feel free to contact us and we'll be gladly to assist. You may email the below information to [email protected]:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! - Kris
Best tv picture
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture quality. Best tv we've ever owned!
I would recommend this to a friend- Pros mentioned:Picture quality
Sony X80k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoy our purchase and that was what we expected. Although It has better quality than samsung, I think Samsung in this range offer a TV with better sound and brightness.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SinaMhdn,
We really appreciate your superb review of the Sony X80K. We're also truly delighted to know that you're happy with the amazing picture quality of this TV. We value your input about the built-sound and brightness strive to continually improve our products to meet the expectations of our customers. As a suggestion, you can configure various settings related to the TV display such as color and brightness for picture quality as well as sound quality and sound mode. Select the appropriate picture and sound setting for your Google TV which best suits you. For more details, please visit this help guide link.
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html
Thank you for choosing Sony!
-Jess
- Pros mentioned:Picture quality
Sony 65" T.V
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality T.V. It was very easy to choose a T.V with great customer service, too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanR, Thank you for your positive feedback on the X80K TV and our customer service. We're glad to hear that you had an easy and satisfying experience choosing your TV. If you have any further questions or need assistance, feel free to reach out. Enjoy your new TV and thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
New
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far. No issues. Great picture. Size fits perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Magictrailrider, Thanks for the amazing review of your new X80K. We're truly delighted to hear you are enjoying everything about this exceptional TV and the size fits perfectly for your needs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Jess
- Pros mentioned:Picture quality
Manny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, sound and quality, good value for money. Provides lots of options and features for the customer convenience. It is also thin, light and pretty much adjustable to many wall areas.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmmanuelM, That's amazing! Thank you so much for sharing your wonderful experience so far with your Sony X80K 4K TV. We're truly delighted that you love the reasonable price, exceptional picture and sound quality of this TV. Glad to know you appreciate the smart Google TV features and slimness of the TV that is also noteworthy. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Not a sturdy tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture! But the TV does not hold up well!! I purchased this TV 11 months ago and already has dark cloudy spots, I call Sony to see if they could fix the problem, and they find every excuse not to fix or replace their junk!!! I would not recommend this TV at all!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GregoryN,
We're glad that you like the picture quality of the TV. It's unfortunate that the TV screen is not performing to your expectations.
The LCD screen is made with high-precision technology to achieve a high level of performance and picture quality. To achieve this level of performance, the backlight setting of the TV is set to maximize the screen brightness. However, you may notice uneven brightness on the TV when watching in a dark environment or when the screen is blank. This condition is normal and not a malfunction of the TV.
If you should find this affects your enjoyment, here are few adjustments that you can do to minimize this condition.
Note: Some TVs may not have some of the procedures below. If model-specific information is required to complete any of the steps, refer to your TV's manual (https://helpguide.sony.net/tv/jusltn1/v1/en-003/index.html).
-Reduce the Backlight Level in the Picture Settings menu.
-Turn the Light Sensor setting to On in the Setup menu.
-Change the Power Saving setting to Low or High in the Setup menu.
-Set the Picture Mode to Standard in the Settings menu.
Hope this helps. In case you need further assistance, please email your case number and the below information to [email protected] so we can review your file:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Case Number:
Sincerely,
-Ralph
