Customer Ratings & Reviews
- Model:
- KD65X80K
- |
- SKU:
- 6499677
Customer reviews
Rating 4.7 out of 5 stars with 1391 reviews
(1,391 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great for business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased a number of these for our Sales group to use i Zoom rooms and as bulletin boards. Easy to use, easily hooks to other equipment and even the ones we purchased over a year ago still look great regardless of how long they stay on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tnolan,
Thank you for reaching out to us today! We're always happy to hear from you. We appreciate the 5-star rating and we're glad to hear that you like the easy to use features of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
-David
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Didn't disappoint, excellent model!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture, great 3d depth. Super easy setup with Google TV and Home. This is the 2nd Bravia I've owned, the first was a 49" bought in 2015 ans still works fine. Just wanted a little larger screen and voice assistant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PopsFromPA, Thanks for sharing your 5-star review and impressive experience with your Sony X80K 4K TV. We're truly happy to hear it meets your needs and expectations! Glad to know you love everything about this TV, especially the excellent picture, smart Google TV features and ease of setup. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your feedback and offering a fantastic rating on the product! -Jess
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent TV from a brand I trust. Excellent sound and Picture quality. No issues so far and with the price. Delivery was hassle free on time. The Delivery men were courteous, speedy and professional too.
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Orland Park, Illinois Best Buy Manager Aaron was very helpful in my purchase. Everything from the start was good. From delivery to setup. The picture quality and color are amazing. You can never go wrong with a Sony TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, That's great to hear! We are happy that you like the picture quality of your Sony BRAVIA TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. It's also good to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to beat this TV at $699! Obviously it’s not QLED or Mini Led but it looks great and I saved $300-$400 by not going with the least expensive QLED 65” option and no burnin problems. I shopped around quite a bit and this was definitely the best option in this price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SCVbuyer, You've made an excellent choice! We're glad to hear you feel that the X80K is worth its price. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Awesome Sony Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is an awesome TV. Just impressed with the image quality. The built in sound is good, but I paired with Bose Sound Bar. For the price point, features, image quality it is a STEAL!!! Sony continues to be at the front with there TVs!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarioR, we're glad you like the sound quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl
- Pros mentioned:Color, Ease of use
Rated 5 out of 5 stars
Carolina
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color and easy to setup plus love the features it offers Definitely would recommend to my family and friends
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carolina,
Thank you for the 5-star rating! We're happy to hear that you like the picture color quality and smart features of the TV. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Color, Ease of use
Rated 5 out of 5 stars
Great TV, good value, everything i needed.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It'sbeen an amazing TV. Has everything I need and more. Easy to use, easy to navigate. Works well in a room with lots of windows and sun.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaleK, Awesome! We're truly delighted to hear that we've matched your expectations with your new Sony X80K and you are enjoying the smart Google TV features. Glad to know you find it easy to use and setup too. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
Enjoying the tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we like the tv. It does have some reflection with lights at night. It is a brighter tv but u can turn it down if u would like this is one of the thing we like about the tv. We feel the tv has a very clear picture compared to the others we looked it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, That's fantastic! We are happy to hear you are pleased with its amazing functions and overall performance. If you really want the best viewing experience, it's a good idea to turn off all lighting sources as Sony TVs look the best in the darkest environment possible. Light from windows and lamps may cause glare on the TV screen. Using a brighter Picture Mode, like Vivid or Standard, will also help reduce reflection while watching TV or gaming. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture qualityCons mentioned:Backlight
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv ! Sony never disappoints, there’s some adjustments you need to make in dark environments when watching movies due to the backlight but other than that it’s a great tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SPDLFCH, We're very grateful for this positive feedback! It's amazing to hear it meets your needs and you are enjoying the excellent picture quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating and for choosing Sony! -Jess
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
sony the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good image at a very good price. I was looking at several options, it was not the cheapest but it was the best quality in its conditions
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating and review, Carlos. We're truly delighted to hear your purchase went well and we've matched your expectations with your new Sony X80K 4K LED TV. Your satisfaction with the stunning 4K HDR picture and overall performance of your TV are greatly appreciated. Thanks for choosing Sony! -Jess
- Pros mentioned:Picture qualityCons mentioned:Refresh rate
Rated 5 out of 5 stars
Quality tv in this segment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is bright and vivid. Movies in OTT are great. Sound is more than average. Not seeing any concern with 60hz. I don't play games. Overall sony keeps up it's standard with this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SenthilrajaG, We are glad that you like the quality of your Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Happy with the TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, excellent crispness & color without garrishness. Self-calibrating sound is reasonably easy to set up. Wish the remote was easier to see & distinguish in low light conditions. Would like more apps available. Excellent reliability, so far. Would get another one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thadolius,
Awesome! We're glad to hear you are enjoying the amazing picture, crispness and color, sound and easy setup with your new X80K TV. We're sorry to hear your difficulties when using the remote in low light conditions and available apps of the TV. We do apologize but premium backlit remote are available for different TV models such Z9K, A95K, and A90K. However, you may use these links below as your guide about the available buttons of the remote and available apps that you can download on the TV using the built-in Google Play Store:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_02.html?hl=remote
https://www.sony.com/electronics/support/televisions-projectors/articles/00147386
Should you need further assistance, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Not bad for the price..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality, colors & sound. The remote control has issues. The assistant talk button gets confused sometimes. The arrow (backwards) button takes you back to the channel directory but not back to the previous channel. Other than the remote control, it's a decent TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cferg,
We are sorry you've been running into difficulty. If the remote control does not operate correctly, the problem may be resolved by resetting the remote control. Please visit this help guide link for instructions on how to reset the remote control.
https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-07_01.html
Despite your concerns, we're truly happy that you like the excellent picture, especially the rich, vibrant colors and sound quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
- Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it's a good TV, I have only had it for about 2 weeks and this far, I have no complaints. Color is up to par with my standards. PS5 looks really good on it as well. I'd say 4 1/2 stars for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronny, Awesome! We are glad to hear that you are having an enjoyable watching and gaming experience with your Sony X80K. It's amazing to know it works great with your PS5 and you like the rich colors this TV delivers. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Perfect Size for my Den
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my Den, and the color is great. Plus it's the same as my previous TV so no additional setup was required.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JFogarty99, That's fantastic! Thank you for sharing such an excellent experience so far on using your new X80K. We are thrilled to hear that you are satisfied with your purchase and you like the amazing performance of the TV. Good to know the 65" is a perfect size for your den. Thank you for choosing Sony! -Jess
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
My new Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony TV I bought from Best buy has a great picture, easy to start up and sync up to my other devices, sales rep was knowledgeable and quick
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulS, Thank you for sharing such an excellent shopping experience. We are delighted to hear you find it easy to setup and you are enjoying the excellent 4K HDR picture of your new X80K LED 4K Ultra HD Smart Google TV. Thank you for leaving us such a wonderful review of your 65" X80K and for choosing Sony! -Jess
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a fantastic picture and produces pretty good sound from its speakers. It was easy to set up and get into operation. I would prefer a printed user manual, but that's just a personal preference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Russ, Thank you for the awesome review! We're thrilled you're enjoying the fantastic picture and sound quality, ease of setup, and intuitive instructions online. We appreciate your feedback. This TV has a supplied printed operating instructions and user manual. But you can download it from our support website at https://www.sony.com/electronics/support and print it.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony Picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was easy to set up and is easy to use. Colors and clarity of the picture is great. This is our 2nd Sony 4k TV. No complaints. Only down grading the sound because its not the same as using a sound bar set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeM, we're glad you like our the ease of setup, picture and sound quality of our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
New sony bravia for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I have bought samsung for the last 3 tvs, and this is the first sony in 10 years. I prefer the apps and ease of use on this tv. Picture is great, and tv settings are plentiful. 4 usb and other media inputs. Very happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reechard, Congratulations on getting your first Bravia! We're delighted to hear that you like the picture quality, ease of use and features of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin






















