Customer Ratings & Reviews
- Model:
- KD65X85K
- SKU:
- 6501510
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 65" Class X85K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also praised the refresh rate, color vibrancy, and the TV's suitability for gaming. While some users noted minor drawbacks with the remote control and compatibility with certain devices, the overwhelmingly positive feedback points to a generally well-received product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Best Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love me new Sony 65 inch Tv. Customer service was amazing at Best Buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnH,
Perfect! We're glad that you like the performance of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture on our new Sony TV. The entire process of the purchase from Best Buy was great. We had great advice from the sales representative at the store. Then great installation from the Geek Squad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanieB,
That's very nice to hear! We're glad to hear that you love the picture quality and had a great experience with our customer service. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Amazing tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv, use it over the year and enjoy every time. In combination with Apple TV 4K amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick,
Perfect! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Absolutley Stunning!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a little upgrade from my Bedroom TV and i decided to go with Sony. Sony lives up to the hype! 11/10 Would Buy Again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Truelove,
You made the right choice upgrading to the Sony X85K! We're glad that you are enjoying this amazing TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Price
Sony/Google is the collab of the future
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Everything works as advertised. Google Colors are steady, vibrant, dark scenes really pop out. Speakers are better than average. If tv is used in a den, man cave/she shed(not BIG open living space) you won’t even need a sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonZ, We truly appreciate you taking the time to share this wonderful feedback! Good to know you're enjoying the vibrant colors, deep black level, and great sound quality of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
Best value of a reliable brand
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size, clear ever w/ partial sunlight from window. Good speakers. Responsive system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leeyow,
Great! We're glad that you like the size, sound, picture quality, and Google software of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV.Excellent picture Good set-up and delivery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fuj23, Amazing! We're thrilled that you are enjoying the stunning picture quality of the TV. It's also great that you were assisted professionally. Thank you for sharing such an excellent shopping experience and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Exceeds my expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shopping with the intention of purchasing a different brand. I'm so pleased with my choice to purchase the Sony brand. Picture is exceptional crisp, clear and awesome sound. Service was professional and friendly. Patient with all questions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolynB, Awesome! Thank you for sharing such an excellent shopping experience. We are thrilled to hear that you are satisfied with your purchase and it exceeded your expectations. It's amazing to know you are enjoying its incredible 4K HDR picture and sound quality. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
2 week review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is bright during the day. The picture is clear and crisp after spending a few hours in the video settings. My only issue is the back of the tv is bulky and curved. My 2019 Bravia had a thinner display which I prefer because I use the Govee T2 lighting. The sound quality unknown because I don’t use the Tv speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Denon, Thank you so much for taking the time to leave us a review of your KD65X85K! We're glad to hear you like the peak brightness, clear and crisp picture quality of your new Sony X85K. At Sony, we are always looking to improve our product quality and features. We have noted your input about the slightly bulkier design over your 2019 Bravia TV and will be sure to forward this feedback to the appropriate department. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Best tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ive ever purchased. Picture is gorgeous... has all the apps i use for streaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhillipH,
Perfect! We're thrilled that you are enjoying the picture quality and supported apps of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Price
Great TV for the price. Good customer service too.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is awesome for the price. One of the better non OLED TVs out there. Also, they did a price adjustment for me when the TV dropped another $100 a week after I bought it.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, ThomasB! We're glad to hear that you found the TV that is perfect for your budget. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you so much for your purchase and for choosing Sony! -Craig
- Pros mentioned:Picture quality
Best TV purchase ever made
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound quality is great! Loved the preloaded apps that came with the TV. Would recommend this TV to anyone who is looking for high definition without breaking the bank.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, HelenaB! Thanks for the positive feedback! We are happy to hear you are enjoying the exceptional picture quality of your X85K LED 4K HDR Google TV and huge range of apps from Google Play Store that make your life more fun and entertaining. We are also thrilled to know you feel this is the best TV that you've owned. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Picture is incredible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Replaced a newer LG because of many problems with it. Picture is stellar. I use a soundbar, but the tv sound isn't that bad for a thin tv. Interface is very nice. I'm very impressed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimM, Thank you for upgrading to your new Sony X85K! We're pleased to hear you like the superb picture quality, sound, and Google TV user interface of your X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Great price to quality ratio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price to quality ratio. you surely need a soundbar though but overall satisfied with clean menu, options and picture quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SameerM, we're glad you are enjoying the picture quality of our product! Thanks for choosing Sony! ~Earl
Could be better
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy for the first couple months but a bit buggy. Apps like Netflix and Hulu crash every now and then but still runs smoothly when I force restart the tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SammyA,
Thanks for sharing your review and experience with the X85K. Your feedback about the apps' functionality is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. Clear the cache and data of the streaming apps that are not working properly:
1. On the supplied remote control, press the HOME button.
2. Select the Settings icon.
3. Follow the steps according to your TV menu:
-Select Apps → See all apps → Show system apps.
-Select Apps.
4. Under System apps, select your preferred app.
-Select Clear cache, then select OK.
5. If the issue still occurs, move on to the next step.
-Select Clear data, then select OK.
6. If displayed, select CLEAR ALL DATA, and then OK.
Additional troubleshooting steps are also available on this link:
https://www.sony.com/electronics/support/articles/00108468
Aside from performing a power reset, resetting the TV to factory settings may also help resolve the issue. Please refer to the steps on this link:
https://www.sony.com/electronics/support/articles/00159487
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
- Pros mentioned:Picture quality
120 Hz Panel can't go wrong with Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect so far; bought it during the super bowl promotion. Strong wifi, great google TV. A little heavy when lifting by yourself so get someone to help and save your back. Sound quality was surprising great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TechReivewerMD, Thank you for sharing your awesome experience with your Sony BRAVIA 4K smart Google TV. We are glad that you now have your perfect TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Don't Waste Your Money; Buy The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony TVs are by far the BEST TVs on the market. They are Durable and high quality. I have never had a single problem with any of my Sony TVs and highly recommend them to anyone who cherishes quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DorothyP,
You made the right choice! We're glad that you are enjoying the durability and picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Ease of use
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best TV I’ve ever experienced. The ease of use is extremely straightforward.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankW,
Perfect! We're glad that you like the user-friendly functions of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Great picture for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony does a great job at offering great tv's for those who do not want to spend thousands on a tv, but want some of those top end features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JosephM, We appreciate your feedback. We are glad that you like the picture quality and features of your new Sony BRAVIA 4K smart Google TV. Thank you for trusting Sony! Enjoy! Vincent
- Pros mentioned:Picture quality
Sony TV Model KD65X85K
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly above average in picture quality and sound. Versatile remote and easy access to tv funtions. Built-in entertainment apps are good with an abundance of entertainment genres. Above average quality. Price is competitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric, We appreciate your feedback and we are happy that you like your new Sony BRAVIA 4K smart Google TV. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent