Customer Ratings & Reviews
- Model:
- KD65X85K
- |
- SKU:
- 6501510
Customer reviews
Rating 4.7 out of 5 stars with 716 reviews
(716 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 65" Class X85K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also praised the refresh rate, color vibrancy, and the TV's suitability for gaming. While some users noted minor drawbacks with the remote control and compatibility with certain devices, the overwhelmingly positive feedback points to a generally well-received product.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Solid TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV overall, maybe not the greatest of Sony's TVs, but still packs a lot of features with Google TV and how easy to use. This panel produces a beautiful picture and for the value I got it for it's a steel at 120hrz refresh rate this TV is a good one and perfect for everyday watching activities and all the streaming purposes
I would recommend this to a friend- Pros mentioned:Color
Rated 5 out of 5 stars
A fantastic TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a fantastic TV. The color is very vibrant. Being used to a macbook pro with P3 gamut, this TV is equally amazing. The highlight is definitely the impressive contrast. Even though no local dimming, the black level is superb and well suited for dark room viewing. Also without local dimming, there's also no halo effect and everything is always very sharp. The sound quality is just okay. Additional sound bar is definitely needed for series movie watching. Played switch and xbox games with it and works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Link,
Awesome! Thank you for the 5-star rating! We're glad to hear that you like the color picture quality of the television. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from Samsung junk, this tv has a much better picture and sound than any of the Samsung TVs I ever had, which I use a surround sound for my living room, but I’ve not had any conflicts at all with it, it’s been super easy to set up and operate unlike the Samsung that I put in my bedroom I despise it with a passion! I love my Sony tv! Even the Xbox is a noticeable difference on it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaneF, Thanks for sharing your experience. We are thrilled to hear that you love your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Still love it after almost a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this for almost a year and it continues to be a great tv! Great picture quality and I love the features to easily connect our streaming services and consoles. Sometimes we have trouble connecting to the internet to stream a show but that’s been our usual experience with all tvs. It’s a great size and paired with our sound bar it provides a fun watching experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Renee,
We really value the time you took to share your experience with the KD65X85K! We truly appreciate your feedback and are pleased to hear that you have been enjoying the picture quality and the ease of connecting your streaming services and consoles.
It's wonderful to know that the size of the TV and your sound bar are enhancing your viewing experience.
We understand that internet connectivity can sometimes be a challenge and we appreciate you mentioning this as part of your overall experience. Your insights help us continuously improve our products and services.
Thank you once again for being a valued member of the Sony family!
Best regards,
Stephanie
- Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
X85K Rich Colors and Brightness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice TV, if you like Sony TVs, and is similar to my Sony X80J that I purchased a while back. Although, I recently purchased a Sony X75K (2 in fact following the X80J), I wanted this model (X85K) because of the extra brightness that enriches the colors that this TV provides and to accommodate my Sony X75K TVs for sports. Also, depending on what streaming services that you may use, this TV is excellent for movies and TV shows, having the rich color and brightness, Dolby Vision and a variety of audio accommodations that support movies and TV programming. The remote is a little different from some of the older model remotes because it does not have numbers. However, I have more than enough older model Sony TV remotes to satisfy that need.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBuy2020,
Fantastic! We are so happy to know your satisfaction with the amazing picture color & brightness quality and superb performance of our X85K. We truly appreciate your input with the supplied remote control of this TV.
With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you for being a Sony X80J & X75K Bravia TV owner, and for purchasing our X85K!
- Romeo
- Pros mentioned:Color, Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony is the right size, colors are amazing, easy to connection to all streaming devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayL, Awesome! We're glad you like the size, amazing and vibrant colors, easy device connectivity, and overall features of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture, easy to use. Good quality for gaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyQ We are happy that you now have an amazing smart TV for gaming. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy your games! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia is my choice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a bigger TV for my living room and I have had this one for over a year now. I love this TV! This is my 5th Sony Bravia over the years and this one it the best so far! The picture, the speed and features make for a great TV for my family.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, easy to use and set up. Great with video games.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatrickB, Fantastic! We're so pleased to hear you like the great picture quality, ease of use and setup, and it works great when playing video games. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
From 50 to 65 with 2K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally replace my 11 year old perfectly good 2K for this. I love it, took me some time to debate between this one and another model but I am ultimately happy with my choice. The picture size and refresh rate are great. love Sony TVs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheTalentedMrWes, that's awesome! You've definitely made a great choice! We are extremely pleased to know that you love your KD65X85K and that you're very happy with its amazing picture quality, size, and superb performance. Thank you so much for your purchase and for choosing Sony! - Romeo
- Pros mentioned:Color, Ease of use, Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great color, very nice, easy function.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanK,
Awesome! Great to hear your enjoyable experience with the outstanding picture quality, colors, and easy functionality of your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I've ever had. Picture quality is the best I've seen.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Just what I was looking for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture and best sound ive ever heard from tv speakers. Easy setup. I love this tv!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonP, Perfect! Thank you so much for sharing your experience so far with your BRAVIA X85K 4K TV! We are extremely pleased you are enjoying the excellent picture, sound quality, and you find it easy to setup. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size and nice color. goooooooooooooooooooooood!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, ShinC! We're glad you like the picture quality. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
The Replacement for the Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old Sharp Aquos TV got destroyed by a thunderstorm so we needed a replacement. We originally got a Hisense TV and the picture was AMAZING! But the price was too good to be true. The speakers sounded absolutely awful. It sounded worse than a $20 bluetooth speaker. Our old TV sounded good so why could that one not? Then another issue set in. HDMI CEC would not work no matter what I did. This was annoying to have to use two remotes all the time. I originally had my heart set on a Sony since they are known for quality but the price was steep. You don't get a new TV very often so why settle? After talking with our local Best Buy associate, they set us up to pick up the Hisense TV and deliver the new Sony TV for free. All I had to do was pay the difference in price. Well, we have had it for two weeks and love it! The picture quality could be argued with the Hisense but the fact that it sounds great and functions well speaks for itself. The only complaint is the the price but you know you are getting quality. Overall I would recommend this TV to anyone and everyone. Also you get to say "I have a Sony" :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, Thank you for upgrading to your new Sony X85K! You've made an excellent choice. We're very happy to hear you love the combination of great picture and sound quality of your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Tv was great until it wasn't
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really enjoying the tv not even a year old i have the extended warranty and have geek squad coming this Tuesday i really would like a credit to purchase a new tv which things do happen so ill keep everyone posted on if they exchange my tv out for replacement or money back to purchase next tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodyA,
We are sorry to hear about what happened to your Sony TV. This is definitely not the customer experience we wanted you to have. Your BRAVIA TV comes with a 1-year manufacturer's warranty, if it's brand-new, plus the extended warranty you purchased from your dealer. It's good to hear that your dealer is not assisting you with this issue and hopefully, the issue will be fixed soon.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Sincerely,
Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great image quality. I have an xbox series s so i can play games at 1080p 120 fps or 4k 30/60 fps. Great gaming tv. Not so much for viewing dark movies. The sound quality is good as well. I recommend getting a sony oled if you want to watch movies and this sony led if you want to play video games.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave1102, Choosing this TV will definitely be worth it! We are happy to hear your purchase went well and you appreciate the overall performance of the unit. Glad to know you like the sound quality and you're having an enjoyable gaming experience with this exceptional TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Jess
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear and easy to use and connect. The picture is perfect. The remote is excellent and not hard to navigate. Connecting was effortless. It automatically connects to my Dish Network and router.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ZebO,
Wow! That's nice to hear that you are very pleased with the quality and performance of our Sony KD65X85K. From the picture quality, remote and connectivity, flawless. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Enjoy and thanks for choosing Sony! - Marco
- Pros mentioned:Color, Price
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good TV at a good price. This is our 3rd Sony television. The color is bright and we have had no issues with the function of their products. They work seamlessly with Sony soundbars via arc inputs. It is a good midrange television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matter, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv would definitely buy it again and again. Love the picture quality and sound quality. Super easy to install and set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ITDept,
Perfect! We're thrilled that you like the sound, picture quality, and user-friendly functions of the TV. Thank you for choosing Sony!
-Ralph



















