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Customer Ratings & Reviews

Your price for this item is $235.99
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The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 715 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the 65" Class X85K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also praised the refresh rate, color vibrancy, and the TV's suitability for gaming. While some users noted minor drawbacks with the remote control and compatibility with certain devices, the overwhelmingly positive feedback points to a generally well-received product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 715 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Great picture and easy to use! Second one we've had like this. Last forever. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarbaraK,

      Amazing! We're thrilled that you are enjoying the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy set up, sleek remote and allows easy integration of cable box and other accessories.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, PatrickI! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    65 inch Sony Smart T V

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, Wonderful picture quality and sound. it is a wonderful, smart TV. Very user-friendly I highly suggest this TV you will not be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ColleenW, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Loving gaming on this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my TV for gaming since it has 120hz refresh rate. Setting it up was easy, I love the tv, amazing colors, great remote, and clarity out of this world.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnathonD,

      That's great! We're glad to hear that you love the picture color quality and clarity of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv. I’ve had flat screens made by Samsung,Toshiba and now Sony. Sony is by far the best.The best color,picture and sound. Worth what it cost

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FredZint, We are thrilled to hear that your new Sony BRAVIA is by far the best TV you have had. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very vibrant. 120 native is great for gaming, though you still have to use a lower latency mode. For $800, it was worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonathanD, Thanks for sharing your experience. We are happy that you like the picture quality of your new Sony BRAVIA 4K smart Google TV. Thank you for your purchase. Enjoy your games! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Nice upgrade from my old one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this TV better than my old one. It's a nice upgrade from the Hisense I used to have and it was on sale. Easy to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mrstash11,

      You made the right choice upgrading to the Sony X85K! We're thrilled that you are enjoying the performance and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Good speakers. Easy to setup. Easy to get streaming since it has a good selection of apps such as Netflix, Hulu, Disney, etc. The remote control is cheap and is not backlit so it is difficult to use in low lighting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LGfridge, We are glad that you like almost everything about your new Sony BRAVIA 4K smart Google TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. We take all user input seriously and will make sure your comments reach the appropriate person, especially about your concern with the remote. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    SONY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good, bought this TV a couple weeks ago and it’s by far the best TV I’ve owned. I’ve owned Samsung’s, TCL’s, and a couple others, and this one by far is the best clarity and easiest to operate. Really happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamieH, Fantastic! Congratulations on your new Sony X85K! We're very pleased to hear you like the picture quality and ease of use of your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good but problem qith sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, watch alot of streaming and ,lots of options for gaming. Multiple inputs of hdmi cables. Very happy qith my purchase its big but not too big. Just jave a problem qith the sound. Would recommend getting a sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tavio,
      We're happy to hear that we were able to give you a good match for your viewing and gaming needs. We're sorry if the built-in TV speakers did not live up to your expectations. You can configure various settings related to the TV’s sound such as sound quality and sound mode. For more details, please check this link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html

      In case you need help with the TV, feel free to contact us by sending an email to [email protected] with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Adding as soundbar to the TV is also a great idea for an immersive audio experience. If you are looking for a soundbar that perfectly match this TV, you may want to check our Sony soundbar line-up through this link: https://electronics.sony.com/

      We appreciate your feedback. Thanks again for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    120hz & VRR PS5 greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to upgrade from my 2015 Samsung k7500 and after looking at several Sony TV’s I was just getting ready to purchase the Sony 85j when I reached the store and they said they didn’t have any and it would be delivered 5 days later… but after talking with the sales associate he was like are you buying it for a PS5 and I was like yep he said why not spend $100 more and grab this year version and I did… I am happy to say his recommendation was great… I enjoy playing both my PS5 & Series X on this TV plus the extra bells and whistles that came along… If you are looking for a nice upgrade with great quality picture this is the TV to pickup…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fantastic! You've made a great choice, Milton! Thank you for upgrading to our KD-65X85K. We are truly happy that it perfectly suits your needs.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thanks for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality, many cool features and easy accessibility

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jill, We're glad that you like the picture, quality and ease of accessibility. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Excellent Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony is an excellent TV. Spend a little more for the X85K (120 MHZ) which is excellent if you do any gaming. It replaced a ten year old 60' set which still just doing just fine in my upstairs loft.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, That's awesome! Thank you for giving the product a perfect rating! We're delighted to hear you're having an enjoyable gaming experience with your new BRAVIA X85K 4K HDR TV. The X85K is a great choice for an upgrade. It sounds like we hit the mark with the X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality, GoogleTV works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks excellent, incredibly superior to our previous TV, and this is the max size that one can actually carry out of the store and setup with one person and a kid, without having to do delivery and needing two adults, so it came with minimal hassle. The Google TV aspect of it works really well, much better than my previous TV with a Fire Stick. I'm a big Alexa fan though having the TV on that platform often caused conflicts with the adjacent Echo Studio. So it makes sense and works very well to have the TV on a different more streamlined platform like Google TV, as much as I do not like the Google Home devices for their complexity and lack of user friendliness. In contrast the Google TV system works like a charm! Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VisigothX, Thank you for the detailed and excellent review of your Sony X85K! We're very pleased to hear you like the ease of setup, and Google TV system of your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    65 inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, easy to navigate, the speakers dont ting or sound cheap. All around a decent tv and fills up my wall alot better than the 55 inch i had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Redlightbandit, Glad to know you had such a wonderful shopping experience. We're delighted to hear how much you like the superb picture, sound quality, ease of use, and amazing performance of this great TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great mid-level tv after adjusting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack of all trades. This TV is a very good choice of mid level TV. While other TVs may beat this tv in any one area, Sony has put an overall package together that works. It has a good panel, good software, good controls, good motion processing, good inputs. Not best in every area, but overall strong package. From a picture perspective, it has a high level of contrast and good black levels. it does not have local dimming, but a lot of mid level local dimming zones are so big that local dimming can look worse than an evenly lit panel and that is the case here. I actually prefer the look of this panel to a lot of the mid-range locally dimmed models. Colors out of the box are just "ok" but Sony offers a lot of adjustment options. Adjusting gamma and black level processing makes a huge difference in the picture 'pop' and this TV looks quite good. The panel is bright, colors are natural and pleasing, and Sony's motion handling is very good. Sony is also using Google TV OS which is a step up from Android TV. Speakers are barely adequate but consistent with TVs in this price range. Off-axis viewing is not great, so beware of that. TV looks good in bright rooms and reflections are handled well on its matte screen. Overall - happy with this at an on-sale price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryanmsi, Thank you for the awesome review! We're glad you like the great panel display, Google TV OS, easy to use controls, excellent contrast and black levels, and overall package of your Sony X85K. We appreciate your feedback about the viewing angle. With the advanced 4K HDR Processor X1, this TV produces realistic contrast, vivid color, and accurate picture quality which can result in a good viewing angle.
      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound paired with a Dolby soundbar, great for smaller homes seeing every detail

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gino, thanks for sharing your experience with the X85K TV! It makes us really happy to hear that you're enjoying its exceptional picture quality. We can tell that the soundbar is significantly enhancing your entertainment experience! Thank you for choosing Sony. Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Solid 65'' TV with good brightness and colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has great colors and brightness, enough to handle a well-lit room with a good amount of sunlight. It is great for gaming as well. The sound quality may not be its strongest suite, however, it is not bad by any means.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Prem, Choosing this TV will definitely be worth it! It's good to hear your purchase went well and you appreciate the excellent picture and overall brightness, even in a well-lit room. Glad to know you are having an enjoyable watching and gaming experience with your X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    For my PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale and it works great with my PS5. VRR, 120hz and HDR. Cant ask for anything else. Great picture ans ease of use makes it worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonteCarloMan, Thank you for purchasing the Sony X85K! We're glad it works great with your PS5 and you're enjoying the VRR, 120 hz, and HDR feature of your new X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality especially for the price. Best combo of brightness and picture quality if you’re looking at $1000 or less.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidS, That's great! Thank you for giving the product a perfect rating! We're glad that your investment is worth it! It is amazing to hear you're having an enjoyable watching experience with your X85K 4K TV and you appreciate the superb picture this TV delivers. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for sharing this incredible feedback and for choosing Sony! -Jess Sony_US

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