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Customer Ratings & Reviews

Your price for this item is $235.99
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The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 716 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the 65" Class X85K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also praised the refresh rate, color vibrancy, and the TV's suitability for gaming. While some users noted minor drawbacks with the remote control and compatibility with certain devices, the overwhelmingly positive feedback points to a generally well-received product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 716 reviews
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Perfect all around tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used for gaming but I’ve watched a lot of sports and all sorts of different tv shows and movies and this is a perfect all around tv that performs well in all of those areas. 120hz makes it perfect for sports. Overall happy with the tv. Returned a LG for this and couldn’t be happier

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NateR, Choosing this TV will definitely be worth it! Thank you for taking the time to write such an amazing review of your experience with your X85K LED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you are enjoying the excellent features, especially the support for 4K at 120Hz signal format, incredible picture quality, and overall performance of this TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV at the actual store so i could compare picture quality and pricing. For the money, it was a good purchase. Set up was easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LivingOurBestMountainLife, Thank you for purchasing the Sony X85K! We're delighted to hear you like the excellent picture quality and ease of setup of your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    100% satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful picture easy use geek squad was quick and efficient

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lefty,

      Fantastic! We are so happy to know your satisfaction with the incredible picture quality, ease of use, and superb performance of the KD65X85K. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Reliable Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an Open Item, so the price was great. Sony’s are generally expensive but usually worth it for picture quality. You’ll pay for a 65” for what you can get a 75” from other brands. Every Sony TV I have ever bought has lasted forever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaVaHokie, Thank you for sharing your valuable experience! We are delighted to hear that you are pleased with your new Sony X85K TV. Your feedback is essential to us as we strive to enhance our products. We appreciate you for choosing Sony and hope you enjoy many more years of entertainment with your TV! - Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift, and I was VERY impressed with the picture. It did take some minor tweaking for personal taste, but it was well worth taking the extra time to do it. I have one suggestion though...add a soundbar with built-in DTS-X and Dolby Atmos to really appreciate the sound this TV produces. The built-in speakers are just OK. Understand that they are limited because they are squeezed into the housing of the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bixlers2002, we're glad you are enjoying the picture quality of our product. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Barbara & Matthew Marks Review for Sony Google TV.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has an amazing pictured. the sound quality is phenomenal. I will definitely recommend this product if your looking for clear vivid picture quality in a tv. Sony Google Tv is the way to go, for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blessed1973,

      Great! We're thrilled that you are enjoying the sound, picture quality, and Google software of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 4K

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv. The picture is great and settings are easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryS, we're glad you like the picture quality of our product. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and color. Worth buying it’s also easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lilmomma69, You've made a great choice! We're glad you like the ease of use, vibrant colors, and great picture quality of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Set up was very easy. Picture is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cable, we're glad you like the picture quality of our product! Sony X85K. And good to know it works great with your soundbar. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the picture. The refreash is also great for gaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ghost,

      Awesome! Thank you for the 5-star rating and we're glad to hear that you're enjoying the picture quality of the TV for your gaming experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    65" Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony tv is just what I expected... a nice picture and easy to use. Set up was pretty easy (I am 70). Best Buy had a great Black Friday Sale for this tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonM, we're glad you like the ease of setup and picture quality of our product. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! Amazing image and very good tv. One of my favorite RVs in the house. Image is very neat and clear. Perfect picture image.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AgnesM,

      Great! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is all about what a Sony does, has a great picture, great colors and everything you would want in a tv. Sony has always been know to have great flesh tones, very realistic colors and this set continues with all the Sony tradition. My wife using her bluetooth headphones with no issues and the tv sound is fine as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nttylion1,

      We appreciate the positive feedback and we're glad to hear that you like the picture color quality and Bluetooth function of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It’s a Sony, you know what you get.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Sony. While the name brand is known for great sound quality its video quality is lacking for the price. The lack of the microphone and its ability to respond like Alexa is disappointing. Last I will definitely buy a cheaper priced Alexa capable tv in the future.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorettoE,

      Thanks for sharing your review and experience with the X85K. We're glad that you like the sound and picture quality of the TV. Your feedback about the mic and Alexa function is also appreciated.

      The remote has a built-in mic for voice controls. The TV can also support an Amazon Alexa device. You may refer to these links for more information:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-08_01.html
      https://www.sony.com/electronics/support/articles/00178939

      Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and easy to switch between inputs and streaming services

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatR, That's amazing! We're so glad to hear your purchase went well and you appreciate the seamless switching between inputs and streaming services. We always strive to deliver the best picture quality with our TVs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality The color and picture for movies is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldW, we're glad you like the picture quality of our product. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture/quality. Under $1000. very inexpensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JKsports,

      Thank you for the 5-star rating and we're glad to hear that you like the picture quality and price point of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality it looks perfect in my apartment thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tamim, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with exceptional refresh rate and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satya, we're glad you are enjoying our product! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Sony 65 Inch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this tv to my guest room. Great decision. Great picture quality and easy to use. Never an issue with connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Delwingt, You've made an amazing choice! Good to know it fits perfectly in your guest room. We're glad to hear you like the great picture quality, ease of use, and reliable connectivity of your new Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US