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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality, describing it as outstanding and clear. They also appreciate the ease of setting up the TV and its intuitive operation. While many customers are pleased with the TV's color and sound quality, some express concerns about the lack of upgrades on the 2.1 HDMI ports and the high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,333 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Hdmi 2.1

    Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great processor. Knocked off one star due to not having hdmi 2.1. I knew going in, but for the price, it could have been included.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dogyears, The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.We value your input and appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services.  Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    SONY 65-inch 4K HD TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic picture, easy to set-up and use, easy to switch from DVD to streaming to cable TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello dmack98, We are thrilled to hear that you are enjoying the great picture and easy setup for your new X950H. Your new X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for trusting Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Best TV I have bought

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later and it works like it did on day one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this television. Excellent picture quality and so easy to use the smart features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CASmith, we're glad you love the picture quality of our product. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for your purchase. ~Earl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Hdmi 2.1

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The picture is excellent.my only complaint is that it doesn’t support hdmi 2.1 but it’s still an upgrade from my 1080p experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddieree, we're glad you like the picture quality of our product. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. The X950H has the eARC which is one of the features of the HDMI 2.1 standard. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best TV Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I have ever owned. The color, picture, and vibrancy are unmatched.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bgriffith84, Thank you for the 5-star rating! Glad to hear that you like the overall picture quality of the TV! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    SONY 950

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! The 65" screen is really nice. It has great sound. The setup was easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kedwards53, Thank you for the 5-star rating! We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV. I would highly recommend especially for brightly lit room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayP, Awesome! We're glad to hear that you love this TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far, the best Sony TV I have owned. I have purchased three Sony LCD TVs for my living room since 2009, and the 950h is by far the most impressive. It has deep blacks and the FALD feature and contrast ratios allow for excellent viewing, even in the darkest scenes. We have this set in our living room and the picture does not wash out despite sunlight shining through directly onto the screen. Highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is great. The TV was a little pricey. I would recommend this product to others for purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Esme, Awesome! We're glad that you are happy with the picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for the recommendation! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy to set up!! The color and features as well as the music is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Granddaughter, Good to know that you love the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best TV, Period

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is unbelievable, love Sony TV's. Easy setup, not much time at all, no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Groot, We are thrilled to know that you love your Sony TV. You chose the best brand. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness to give your TV the feeling of immersive realism. Thank you for trusting Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was holding off but this TV kept grabbing my attention. Great picture I am very glad I purchased this one, it’s replacing a Sharp TV that is 10 years old so anything would be better but this TV makes it night and day the detail on the screen with sports or a movie are so detailed, great TV and happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trump, You chose the right TV. We are happy that you purchased our X950H 4K TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use, quality product. Thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack, We are happy you like the quality of your new Sony TV. Your X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscale everything you watch to near-4K HDR. Thank you for trusting Sony! -Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is super easy. All of my apps are loaded and the picture is fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric, Awesome! We're glad to hear that you like the ease of setup, streaming apps, and picture quality of your new TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Low glare in a bright room. Easy to setup and operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Todd, Awesome! We're glad to hear that you appreciate the great picture of this TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father had a SONY HD TV, and very rarely watched the HD channels, as he could not remember them after learning the basic channels. Yet the picture on his TV seemed to look sharper than ours. Also, we had to order some sort of special SONY cable for an additional $35.00 to be able to watch DVDs on this TV. You would think after paying over $1,700.00 for a TV, this cable SHOULD come with the TV for free. I never would have bought a SONY if I knew this ahead of time! The part is on backorder so we're still waiting for it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Corky2, We are happy to hear that you like the new Sony X950H Bravia TV. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We value your input and appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services.  Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to operate. Very good buy. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DoubleDD, We're very grateful for this positive feedback! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for the recommendation! Jay Sony_US

  • Rated 4 out of 5 stars

    MJL 2020 Sony Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interaction of the TV with local programming providers was not acceptable. Each Best Buy location should have familiarity with local providers and be able to provide first class outstanding service to customers so they are able to use their new TV in a quick and efficient manner. This was NOT the case with this purchase. Quality is comparative and too difficult to easily judge against competitive products, though the unit appears to be of good quality and we were hoping the SONY brand was more user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MJL2020SonyReview, Thank you for the 4-star rating! Glad to hear that you are happy with the TV quality. We always strive to deliver the best picture quality with our TVs. We took note of your feedback as this will help improve our product. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Edtv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very easy to set up I can’t believe how vivid the picture is

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy, we're glad you like the picture quality of our product. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! ~Earl Sony_US