Customer Ratings & Reviews
- Model:
- XBR65X950H
- SKU:
- 6401206
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, describing it as outstanding and clear. They also appreciate the ease of setting up the TV and its intuitive operation. While many customers are pleased with the TV's color and sound quality, some express concerns about the lack of upgrades on the 2.1 HDMI ports and the high price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Worth the extra $$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost bought a Samsung Q70. Helpful staff said the Sony X950 processor was better at up-Rez 2k to 4K. He was correct. Love the picture. Perfect. (For what it’s worth I’m a retired video editor).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bachman53, We are glad that you took the advice of the staff and chose the X950H instead. Your X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscale everything you watch to near-4K HDR. Watching TV from the sides is now as satisfying as from the center. Sony's original optical design to control light from the back light, the X-Wide Angle panel ensures colors stay true from wherever you're watching. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Vincent
- Pros mentioned:Picture quality
Sony Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing from the google voice setup to turn off the tv to the quality of the picture with and without the hdmi cord. I was not up sold on also purchasing the hdmi but I’m telling you to make that purchase as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JFdad, We're very grateful for this positive feedback! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony. Jay
In a Class of its Own
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally awesome TV. Outside of true OLED, this TV gives the best contrast in its class. Gaming is still really good on this TV for the current generation, but you’ll probably have to upgrade in a few years when 120fps and 8k+ become the norm.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVPapi, Thank you for the 5-star rating! Glad to hear that you are happy with the TV purchase. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the TV is as advertised. Out of the box the picture is very good, it is the right size for over the fireplace and adapted well to all of our present Samsung components. I still haven't put it through all of the paces though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robe30, Thank you for the 5-star rating! We are glad to hear that you have found the perfect size TV and you are happy with the picture quality! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Still very nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been using this TV or over a year and it is still a very nice unit. Image is very clear, sound is good, and apps work great. Replaced a 46-inch XBR and the difference is really amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beeman, Perfect! Thank you so much for sharing your experience so far with your X950H Sony LED 4K TV! We are extremely pleased to hear you are enjoying the exceptional picture and sound quality and overall performance of your Bravia TV. The X950H is a great choice for an upgrade. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology. The X1 Ultimate Processor delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for trusting Sony! -Jess
- Pros mentioned:Picture quality
BEST LCD TV...EVER!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You talk about quality. Sony is The Epiphany of the next generation for picture viewing. This is how Movie watching is supposed to be... INCREDIBLE! Also, they've taken the next step when it comes to sound; an enfolded experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skoke, We're very grateful for this positive feedback! Good to know you're enjoying the excellent picture and sound quality, and the movie theater-like experience with your Sony TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Great TV and Service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV after researching dozens of others and I am excited for the clarity the picture brings and the viewing experience. I also want to say the service team that came into set up my wall mount was second to none. Great job!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SkiBum, The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscale everything you watch to near-4K HDR. Your X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology. It's nice to hear about your experience with the local dealer especially its service team. Thank you for choosing Sony! -Vincent
- Pros mentioned:Picture qualityCons mentioned:Blooming
Not my cup of tea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked . The tv is t what I was told it was . I bought it for a bedroom tv . The amount of blooming drove me nuts. After a week I decided to over look that cause it had good color . After that week it kept losing sound . I had to unplug it to get the sound back on . After the 3rd time I decide this shouldn’t be a thing on a supposedly high tier tv. Returned bought a q90. Why I gave sony a try ? I don’t know . Samsung hasn’t let me down yet . Was told the Sony was better. I for o e didn’t see it . I hope I got a dud . If not Sony needs to catch up .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Crazydimes, We are sorry to hear that you are experiencing audio issues with your TV and return it. This is usually not the case with our premium TVs and this is not the experience that we would like you to have with our Sony product. We appreciate all of your feedback as it helps improve the product and we hope that you still consider Sony in your future purchases.
Regards,
Carl
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this model Vs buying OLE so far don’t regret.Suppot from bestbuy team five stars.When we unpacked items we found screen was already damaged .We flowed exact instructions never touched screen during just opening box.within hr of purchase we asked for other replacement .During return best buy team done their inspection after that they gave us another TV. I would say new buyer please get your package inspected before you load in your Vehicle.Overall tv is good it works well with Sony soundbar. I am giving four stars for quality since TV screen was cracked already.I think Sony can do better job in design to give some hardware to install on wall .Now I am trying to figure out how to install on wall such big TV.I suggest Sony team to provide some clips/clams on side to ease of installation .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LongtimeSonyTVuser, Thank you for the 5-star rating! Glad to hear that you are happy with the picture quality of the TV. We took note of your feedback as this will help improve our products. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
- Pros mentioned:Ease of use
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I am mostly happy with this TV I was expecting to be blown away with its color and clarity. Tried various supplied settings, installed high speed HDMI cables and even went online for customized settings but can only rate it "good". Satisfied with the integration with other online sources and ease of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rusl, Thank you for the positive feedback. Glad to hear that you are satisfied with the overall performance of the TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
65” Upgrade TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is true color, and it pops. Have the TV in a room with windows and picture is still good during daylight. Install by Geek Squad was perfect and hooked all my existing equipment to the new TV. Sorted my many cables.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coolbreezetraveler, Thank you for the 5-star rating! We are glad to hear that you are happy with the picture quality of the TV! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Best for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV for theater usage. Talk all you want to about 2.1 HDMI and 120mhz gaming, you are just falling into the propaganda machine. But if you want the best picture money can buy, then there is only one answer....Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pastorpooh, Thank you for the 5-star rating! Glad to hear that you are happy with the picture quality of the TV! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Sony led tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A beautiful TV the closest thing to Oled I would highly recommend this to anybody that’s looking for an LCD TV that doesn’t want all that this is the closest thing to hold that I’ve ever seen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael1017369,
Thank you for a positive feedback and recommendation! We're glad to hear you like your new TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Sharp pictures
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new Sony Bravia replacement tv . We were devastated when our Sony died. Geek Squad diagnosed it quickly. Fortunately we were under warranty so Best Buy/Sony replaced our tv.
I would recommend this to a friend - Pros mentioned:Picture quality
buy this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV, clear sharp image and great color. The sales person who help us was awesome, patient in answering all our questions and not at all pushy. TV was delivered in the 2 hour given. All around a great experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cawat, Thank you for the 5-star rating! We're glad to hear you love the overall picture quality and good to know you had such a wonderful experience buying your new Sony X950H! The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
WCshopper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a great picture. We ended up having to get a bigger bracket for the wall since our last tv was a 55in. All the streaming services are built in which is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mondz, Glad to hear that you are happy with the TV picture when watching from the built-in TV apps! It is also nice to hear that you have wall-mounted the TV it saves floor space and lifts the screen up to where the whole room can easily see it. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
BEST!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Went from a 6yr old Samsung which still has a beautiful picture to this Sony 950H. So glad we did. We were going to go with the 75in Sony 900 but chose this one instead even though it’s 65in. No regrets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucky7, Thank you for upgrading to your new Sony X950H! We're delighted to hear you love the beautiful picture quality of this TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Amazing TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always been against Sony, but finally made the decision to give the brand a chance and I love the TV. It’s super bright, brings out the best picture and sound is clear enough without a soundbar for causal TV watching
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mexcudi, Thank you so much for the 5-star rating! Glad to hear that you are happy with the picture and sound quality of your brand new TV! The X950H is equipped with the X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Was great, until...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must say, having owned Samsung QLED TVs for years, this Sony X950H put those to shame. I absolutely loved this TV. I say "loved" because I have encountered some problems with this TV that I've never encountered before on any TV I've owned before (Vizio, Samsung, even TCL...). The problem? I found 12 dead pixels on the screen within the first 2 weeks of ownership. Not 1 or 3, but 12.. It was beyond shocking for me to find those. There's a few in the center of the screen, and the rest are scattered around the screen. Not only the dead pixels, but the eARC port seems to cut out for split seconds at a time. It doesn't matter what I'm watching or the media source (every TV APP, 4K blu-ray player, XBOX One X, etc.) when ran through the TV, the audio will cut out every few minutes for a split second. Almost like a scratch on a record. Running signals through my soundbar, and then to the TV solves the problem, but if I'm watching anything on the TV APPS (VUDU, YouTube TV, Amazon Prime, Netflix, Google Play, Disney+, etc.) and am using the ARC/eARC port to send audio to my soundbar, the audio will drop/scratch out every few minutes. Very annoying. I have never had either of those issues on any of my previous TVs (yes, even my 3 or 4 yr old Vizio)... Needless to say, I'll be returning the TV, and I'm not sure if I'll give it another chance.. Which is sad because I really like this TV. The picture quality was simply amazing! Loved it. But, if I'm already having pixels go out, and the eARC port is already having issues, I'm scared of what'll happen in the future. I don't spend $1,700 on a TV to inherit problems or dead pixels. I would expect a TV of this price to be near flawless. Especially when it's coming from Sony. I suppose we will see what other options are out there! Thanks for reading!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew,
Thank you for choosing and purchasing Sony X950H Bravia LED Ultra HD TV.
We regret to hear about the issues you are having with your TV. This is not usually the case with our premium TVs. If you still have the TV, you may consider our suggestions to isolate and hopefully resolve these issues. Regarding the pixel concern, high-precision technology is used to manufacture LCD and OLED displays to maintain a high standard of operation. However, with all LCD/OLED screens, regardless of manufacturer, there may be a small number of dots that do not change color. You may visit this link for more details about it: https://www.sony.com/electronics/support/articles/00026287.
To isolate the issue with the eARC port, make sure to use a high-speed HDMI cable. Updating the firmware of the TV will also improve the performance of the TV and resolve any software-related issues.
If you need further assistance, please email the below information to [email protected] or call us at 1-800-222-7669.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X950H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
- Pros mentioned:Picture quality
Good buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard decision between the Sony and Samsung. We chose Sony for the bedroom and we are not disappointed. I think the sound is as good as the Samsung also. For the lower price point, I think the Sony was a good buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pat324, Thank you for choosing Sony! We are glad to hear that you are happy with your purchase and found a good TV for your bedroom. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl