Customer Ratings & Reviews
- Model:
- XAVAX4000
- SKU:
- 6517245
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 7" Wireless Apple CarPlay and Android Auto Digital Media Receiver, especially the wireless CarPlay feature, sound quality, and ease of use. Many customers also appreciate the installation process, available features, and responsiveness. However, some customers have expressed concerns about screen brightness, backup camera functionality, and occasional connection issues.
This summary was generated by AI based on customer reviews.
Camera good, no backup alarm.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Good install. I just need to find time to go in and find out why my backup alarm does not work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Babydoll,
We're glad to hear you think our digital media receiver is a great product and that the installation went well! We're sorry to hear about the issue with your backup alarm. This is often related to a specific wiring connection during the installation. We recommend reaching out to the installer to have them take a look, as they'll be able to quickly diagnose the cause. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Wireless carplay
Great unit.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this to replace my old unit in my crv and having wireless apple car play was the selling point. Would be nice if the screen mirror options was easier to use.
I would recommend this to a friend Completely wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is perfect, no glare, fast response. Completely wireless apply CarPlay or android auto, connects as soon as the radio turns on. delay is small but not a problem for maps or anything else just takes .5 seconds to play the audio. Audio is very customizable with different settings and compatible with aftermarket speakers or amps
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Krispyhype, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had best buy install a stereo & kicker subwoofer, i had an kenwood amplifier already installed. Huge difference from the stock radio, very happy with stereo!
I would recommend this to a friend Sony ax4000
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits great in my vette with the bose system would highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tferro,
That’s fantastic news! We are delighted to hear the receiver was a great fit for your Corvette and integrated seamlessly with your Bose system. Enjoy the wireless Apple CarPlay and Android Auto features on your drives!
Thanks for choosing Sony. Eliab
My Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and I like the way it looks I just wish it had a cd player Sony is a great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YFZ450KICKSASS,
We're glad to hear that you love the look and performance of your new digital media receiver! We understand your wish for a CD player; as a digital media receiver, this model is designed to focus on modern formats like Apple CarPlay, Android Auto, and other digital audio sources. We appreciate your feedback as it helps us understand what features our customers value most. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job sounds wonderful I love my new stereo it was fast and efficient great employee explained everything well
I would recommend this to a friend - Pros mentioned:Wireless carplay
The wife love it
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves her new sony radio. She loves the wireless android auto. It just makes it a lot easier not having to worry about plugging in her phone and fumbling with a cable
I would recommend this to a friend Radio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great radio works great for cars and it works great with our phones would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaraC,
We're so glad to hear that. Your 5-star rating means a lot, and it's fantastic to know your Sony radio is delivering great performance both in your car and when connecting with your phones. The seamless compatibility and reliable operation are standouts of the XAVAX4000, helping make every ride and connection more enjoyable.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
Best Buy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people working at the Lindbergh location in Saint louis work harder to get out of doing the job the actually working. I made an appointment online when purchased the head unit and backup camera. for the head unit. Apparently the system didn’t block off enough time for the installer to get both things done. So I made another appointment to weeks later to bring the truck back for the camera install. The appointment was the first of the day as they don’t open until 10:00am. I was a little late arriving to the 2nd appointment, I arrived at 10:25am planning to leave my truck for the day. The installer informed me that I was late and because of that I couldn’t get it done that day. I also offered to leave the truck for as long as possible because I already arranged a ride to drop it off but that was still a hard no. I ended up making another appointment at a different Best Buy for the following Monday to try to get this done.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Apple car play upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly, larger screen for ease while driving
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jtnerv, Awesome! We are so glad to hear that you are enjoying your new XAVAX4000! Thank you for choosing Sony! -Carl
- Pros mentioned:Wireless carplay
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice! Intuitive interface, and the connectivity is seamless. Highly recommend!
I would recommend this to a friend - Pros mentioned:Wireless carplay
Nice unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit. Interface is pretty intuitive, with some nice customization options. Easy to configure to my needs. Wireless CarPlay and Android Auto are great and work very nicely.
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound quality, quick boot up and connections, and wireless carplay.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allen, Great! We are extremely pleased this XAVAX4000 suits your needs and expectations! We're also happy that you like the quick boot up, incredible audio, enhanced in-car connectivity, and wireless Apple CarPlay feature of this digital media receiver. Thank you for giving the product a perfect rating! -Jess
- Pros mentioned:Wireless carplay
Sony Wireless 7" Apply Car a play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent unit....Looks OEM. The wireless unit is worth the extra money so your phone hooks up a soon as you get into the car.
I would recommend this to a friend Great head unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This head unit from Sony is awesome. The GUI is so much better than other brands as it is clean and modern. I find other brands' displays to be confusing and outdated. The tactile volume buttons are great. Wireless Apple Car Play works flawlessly. I'm very happy with this purchase for my 2018 Nissan Sentra.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JasonA! We're glad you like your new car stereo. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Installation
Highly recommend to modernize your radio receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleared crackling on speakers and easy installation.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, Kevin! We're glad you like the sound quality. Enjoy and thanks for choosing Sony. Craig
Disappointed in product and install (Colorado)
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IMPORTANT: It may be the install job done at the aurora Colorado store but I honestly world not recommend this CarPlay to anyone. I am a SONY GIRL ONLY! Problems: •It disconnects completely from the car Bluetooth, won’t reconnect, and I have to completely stop my car- shut it off- and restart it to get it to connect ( AT LEAST 2x a week since May). I will try to connect by cord- this works sometimes. •The screen with google maps while driving will go completely black or stop showing a highlighted route. This also requires stopping the car, shutting it off, and restarting it. This is 1-2x/week. •Volume randomly fluctuates without adjustment by me •Will not let me connect just blue tooth- I have trouble shorted all of my connection with Sony website and it requires car play every time. I had a previous Sony car stereo that I wish I could have put in this car but it was too small. I am so disappointed in this product (or the installation job- my back up camera is completely dark and I did go back to the Parker Colorado store and I was told it was because I had a factory camera and would need to buy a new one. No one ever in the process of purchase or install it ever told me that. The product is not good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your detailed feedback, Tbslp9.
We are so sorry to hear about the significant issues you have been experiencing with your XAV-AX4000 receiver. This is certainly not the reliable and user-friendly experience we aim to deliver, especially for a loyal Sony customer like yourself. We sincerely apologize for the frustration and inconvenience these problems have caused.
It's disheartening to hear about the frequent Bluetooth and Google Maps disconnections, as well as the random volume fluctuations. We designed this unit to provide a seamless and safe in-car experience, and these issues are unacceptable.
Regarding the backup camera issue, we understand your frustration about not being informed that a new camera would be needed. This is a critical detail that should have been communicated upfront.
We want to help you resolve these problems. Given the nature of these issues, we highly recommend you contact our product support team directly. They can guide you through specific troubleshooting steps for the connectivity issues and can also advise on the best way to address the backup camera problem. You can reach them at [https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car]. We want to ensure you get the reliable performance and service you expect from Sony.
Thank you again for your loyalty and for bringing these issues to our attention. We are committed to making this right for you.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Long wait for installation was ridiculous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stereo is nice, sounds good. The tech that installed it did a great job. I bought it in January and couldn’t get in to have it installed until March. Then they closed the store and pushed it out another month at another location. Again - I bought it in January and they couldn’t fit me in for the installation until APRIL!! The free SiriusXM trial is already expired. Lol. What a joke. Another customer in the waiting area told me he got his appointment set up within week. What the heck!!? I have a feeling Best Buy won’t be around next time I need a stereo installed.
No, I would not recommend this to a friend - Pros mentioned:Wireless carplay
Rattling stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple carplay is good but the way it was installed not so much its continuously rattles and i was never told about the steering wheel mod now i have to make another appointment which i dont think will be through geek squad sadly
No, I would not recommend this to a friend