Customer Ratings & Reviews

Thank you for your review, Tiffany!

We are so pleased to hear that you love your K75XR90 TV and that it's brighter than your old one. It's rewarding to know that the picture quality is making a positive difference in your viewing experience. We designed this TV with features like enhanced brightness and contrast to deliver a stunning and immersive picture, and we're so glad to know we've succeeded.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi JunL, Thank you so much for sharing your wonderful experience! We're very pleased that you're considering your BRAVIA 9 as the best, as it meets your expectations for picture quality and aesthetics. Thank you for choosing Sony! Enjoy! -Maria

Hi Timothy, Thank you for the amazing review! We're so pleased to hear you like the improved brightness, clarity, and great picture quality of your Sony Bravia 9. Thanks for choosing Sony! -Sam

Hi DannyM,

Thank you for taking the time to share such a thoughtful review of the Sony - BRAVIA 9. We truly value your perspective and understand your disappointment when comparing its performance to OED technology. While both Mini LED and OLED are premium display technologies, they do approach picture quality in different ways. OLED achieves perfect black levels because each pixel can switch on and off individually, while Mini LED—such as the BRAVIA 9—excels in brightness and backlight control, making it a strong performer in well-lit environments.

That said, we absolutely hear your concerns about contrast and black levels. Adjusting some picture settings can make a significant difference in optimizing the experience. For guidance on how to do it, you can explore the steps here: https://www.sony.com/electronics/support/articles/00190409?utm_source=glean

We've also taken note of the blooming, and viewing angles. Your feedback is important to us and will be shared with our team. We truly appreciate you taking the time to highlight both the strengths and the areas where you feel the experience could be improved.

Thanks for considering Sony products!

Regards,
Dominick

Hello Ellie,

Thank you for choosing Sony!

It brings us great joy to hear that your K75XR90 TV delivers an excellent, crisp picture with remarkable detail and vibrant color. Creating a private movie theater experience is exactly the kind of immersive viewing we aim to provide. Thank you for sharing your enthusiastic feedback.

Best regards,
-Fred

Hi ChrisM,

That is outstanding feedback! We are thrilled to hear that you are enjoying the excellent picture on your 75" BRAVIA 9 Mini LED TV. We deeply appreciate your loyalty as a third-time Sony flat screen owner and are delighted that you find our technology to be on the cutting edge, justifying the investment for a TV you plan to keep for many years.

Thanks for choosing Sony.

Best regards, Eliab

Hi PingPutts,

We are ecstatic to learn that you are so impressed with your upgrade to the 75" BRAVIA 9! It is wonderful to hear that you are enjoying the beautiful picture quality and the seamless experience of the Google operating system on your new "beast" of a TV.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Hi GeorgiaW,


That is wonderful to hear! We are thrilled you are enjoying the great picture and sound quality of your BRAVIA 9 Mini LED TV, and that the setup was easy. We design our TVs for effortless enjoyment right out of the box.

Thanks for choosing Sony.

Best regards, Eliab

Hi DavidS,
We truly appreciate you sharing your thoughts on the K-75XR90 TV.
It is most rewarding to hear that the essential performance aspects; like the stunning picture and excellent sound are performing so well for you, and that you're having a great experience with the responsive, rechargeable remote control.

We understand you've noticed some inconsistencies with the automatic brightness feature powered by the BRAVIA CAM, and we are always working to refine these intelligent features to deliver the best possible experience.
For a quick resolution and personalized assistance with the specific settings on your K-75XR90 TV, we suggest reaching out directly to our dedicated Sony Support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Thanks for choosing Sony and for letting us know about this.
Warm regards,
Estefany

Thank you for your fantastic review, jimsoukup!

We are so thrilled to hear that you feel your new K75XR90 has the best picture of any TV you researched. It's incredibly rewarding to know that we've delivered on our promise to provide exceptional picture quality. We're also glad to hear that you're finding the side-facing inputs more convenient—we designed them to make setup and access easier, and it brings us great satisfaction to know we've succeeded.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi Mynewlaptop,

We're so glad to hear that your Sony BRAVIA TV has impressed you with its amazing picture quality and user-friendly app organization. Thank you for awarding a fantastic 5-star rating—being able to personalize your apps and navigate with ease is truly a standout feature of this model.

Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.

Thank you for sharing your feedback, Russ!

We are happy to hear that you find the K-75XR90 TV to be great after eight months of use.

We are truly sorry to hear about the accidental damage to the pixels and the resulting replacement challenge. While we can speak to the quality of our product, questions regarding store membership benefits and replacement policies would need to be addressed directly with Best Buy.

We appreciate you choosing Sony for your television!

Best regards, Gus, Sony Social Media Team

Hi Jack, Awesome! We're thrilled to hear that you're enjoying the impressive performance of your BRAVIA 9! Thank you for your kind recommendation and for choosing Sony. - Romeo

Hi MichaelH,

It sounds like you've made a solid choice. It's impressive when a TV delivers sound good enough to hold its own without extra gear, especially coming from a high-end model. Here's to it serving you well for years to come. Thanks for choosing Sony.
-Aldair

Thank you for that incredible review, GaryG!

We are absolutely thrilled to hear you consider the K-75XR90 to be the "Best television on the market"! It's tremendously rewarding to know that it "clicks every box on ultimate quality" for you. We put immense effort into engineering the picture and sound to deliver a truly ultimate viewing experience.

Thanks again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi BestBuyer,

It is truly wonderful to know that you are loving the experience with your new BRAVIA 9, from the stunning picture quality to the intuitive navigation.

As our flagship Mini LED TV, the BRAVIA 9 is engineered with our most advanced XR Backlight Master Drive to deliver extraordinary brightness and contrast that brings every scene to life. We are also delighted that you are taking advantage of Sony Pictures Core, our exclusive movie service included with your TV. We believe that providing access to a vast library of high-bitrate films is the perfect way to showcase the cinematic capabilities of your new screen.

Thank you for making Sony part of your daily viewing.

Regards,
Dominick

Hi there,

We are absolutely thrilled to hear that you're loving the Sony BRAVIA 9. We put a lot of effort into making it our best Mini LED TV yet, and it's great to know you're experiencing the results firsthand.

We are particularly proud of the XR Backlight Master Drive, which creates the stunning brightness and incredible contrast you're seeing. The sound is just as impressive, thanks to Acoustic Multi-Audio+, which delivers an immersive experience. And we're glad you find the Google TV interface so easy to use, making it simple to find and enjoy all your favorite content.

We truly appreciate you choosing Sony and hope you continue to enjoy your BRAVIA 9!

Regards,
Dominick

Hi EvanS!
Thank you so much for sharing your feedback with us! We are immensely pleased to hear how much you're enjoying your BRAVIA 9 TV.

It's so rewarding to know that the picture is so bright and clear for you and that the simple Google TV interface makes it easy to enjoy. We're glad that the advanced picture processing is delivering the kind of quality and longevity you expect from us.

We really appreciate you being a loyal Sony customer!
Sincerely,
Estefany

Hi AlexP,

We couldn't be happier to hear that you absolutely love your new Sony TV! It is fantastic to know that it has made such a positive impression. The BRAVIA 9 is truly our flagship Mini LED experience, featuring thousands of Mini LEDs precisely controlled by XR Backlight Master Drive™ to deliver our brightest 4K picture ever with incredible contrast. You’re also likely enjoying the Acoustic Multi-Audio+™, which includes the world's first Beam Tweeter in a TV to create sound that perfectly matches the action on screen for a truly cinematic feel.

Thank you for making Sony part of your home entertainment.

Best regards,
Dominick

Hi Husain805, That's fantastic to hear! We are absolutely thrilled to know that you are enjoying the stunning picture quality of your BRAVIA 9. Thank you for your kind words and for choosing Sony! - Romeo