Customer Ratings & Reviews
- Model:
- XR75X90K
- |
- SKU:
- 6499752
Customer reviews
Rating 4.7 out of 5 stars with 1018 reviews
(1,018 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 75" Class BRAVIA XR X90K LED 4K UHD Smart Google TV highly for its exceptional picture quality, vibrant colors, and impressive sound quality. Many users find the TV to be a great value for the price and appreciate its large screen size and easy setup process. However, some users have experienced issues with the TV freezing and the remote control taking some time to get used to.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Not worth the price unless you are loyal to Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If space permits, go for an 85" tv. I find it overpriced for the little difference it has from its other counter parts. It even freezes and gets hung while playing more than our 10 years old LG smart tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MoizB, While we are glad to hear that you are happy with your new TV, we are sorry to hear that you are experiencing issues with the TV freezing up.
If you are experiencing issues with the TV freezing when Watching a TV Program
Please follow this article link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90k/articles/00167132
If you are experiencing issues with the TV freezing when watching a streaming service, please follow this article instead: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90k/articles/00141896
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has only been in use about a month. The picture is amazing. I watch a lot of sports and this tv performs very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BruceK, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrific purchase. The sound and quality Is great. The color of this tv is terrible. I am very happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wdavis4058, You've made an excellent choice! We're very happy to hear you like the great picture, color, and sound quality of your new Sony X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv with great picture. We only stream now, and this tv makes it easy. Even swapping between different apps is fast
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bamamp, we're glad you like the ease of use and picture quality of our product. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture right out of box. Had it delivered and was worth it. A very big box!! My first Sony TV and do not regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JRT61, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Sound and picture are amazing. Love that it pairs easily with sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeni, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
Rated 1 out of 5 stars
Never buy any product from Sony or BestBuy again.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 4 Sony televisions recommended by the BestBUY customer service representative. 3 will have internet connection problems. They simply disconnect from the internet and don't recognize my Wifi signal. To solve this, I need to unplug the TV for 10 seconds and turn it on again. This happens at least 5 times a week. I bought the 2-year extended warranty for these TVS, and as I travel a lot only in January I was able to pay attention to the warranty. I bought the TVs on December 27, 2022 and tried to activate the warranty in January 2024, and surprisingly, BestBuy said that my warranty is not valid because I didn't renew my 199 dollar membership this year. Hundreds of videos with thousands of likes can be seen on YouTube teaching you how to restart your TV from the power socket to solve the problem, but imagine you buying 4 TVs, which are located inside fitted furniture that I have to frequently restart from the power socket. Unfortunately, it will be a case that I will take to court to resolve the poor quality product with a manufacturing defect and the extended warranty sold by BestBuy. I don't recommend anyone buying these TVs, much less trusting Best Buy's employees. Search for your products yourself and you will make much better purchases.
No, I would not recommend this to a friend- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Always go with Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. Wanted a Sony because I’ve never been disappointed with what I get with them. You get what you pay for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AYates, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best bang for the buck in my opinion!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great Value! Awesome picture! Best bang for the buck that I found.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ApplesAreGood, Awesome! We are so glad to hear that you are happy with the picture quality of your Sony TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
Rated 2 out of 5 stars
Didn’t last a year
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has done strange things from time to time. Picture might go black and when it does, you need to reset it or restart it. This happened a few times in the 8 months of owning it. It wasn’t until a yesterday when it made a few weird noises, went black and won’t turn back on. I tried everything. Called Sony and know they are sending a tech out to fix it. This is very disappointing but glad it happened in the first year as it’s under warranty. Our purchased in December of 2022 and on August 24th of 2023, it’s dead.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JeffJ, we're sorry to hear that you have an issue with your Sony unit. This is not experience we want you to have. We'd like to review your file to best assist you. Please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X90K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
You won’t be disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is so amazing, it’s a super smart TV and the picture is so clear and vibrant! You won’t be disappointed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LucasA, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
- Pros mentioned:Color
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new Sony TV. Beautiful color and sharpness. I can now see everything clearly without my glasses.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenB, we're glad you like the picture quality of our product. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY. ~Earl
- Pros mentioned:Price
Rated 5 out of 5 stars
Great bang for your buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for a much better deal than most other TVs this size. Highly recommend this TV and Sony in general
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Michael, That's great news! We are happy that you like your new Sony BRAVIA TV. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bravo to Bravia!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome! I love Sony products and this TV is by far the best one I’ve purchased. Well worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lisa, Great! We're glad that you are enjoying your TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Really good picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had an LG and a Vizio and this is worth the the price difference. Better picture quality and black levels. I’ve had the 65” for over a month and decided to upgrade my Vizio 75.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally worth it in the 75in, fits great in out living room and tv is loud with out a sound bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlos, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
75” tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pictures - good service. Techs installed quickly and cleaned up. Also wire covers on shoes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShirleyV, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV and the picture. Easy to use fits great in the space and get lots of compliments.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LunyeG,
Wow! We're so happy you love the amazing picture quality and ease of use with your new TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Upgraded with Sony Bravia 75 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always been a fan of Samsung tv, however went with Best Buy recommendation on trying the Sony Bravia 75inch over the Samsung 75 inch. I have to say I’m very happy so far with the screen brightness and performance so far. The streaming interface is surprisingly more user friendly than Samsung’s Smart Hub. Geek Squad also came out and did a nice job mounting new Sony tv with Sonos Arc. Look like Sony got a new customer for the foreseeable future!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, Awesome! We are so glad to hear that you are happy with the picture and sound quality of your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bigger is better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's like having a home theater! I couldn't be happier. I will never have to go to the movies again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaurenK, Awesome! We are glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl





















