Customer Ratings & Reviews
- Model:
- XR75X90K
- SKU:
- 6499752
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 75" Class BRAVIA XR X90K LED 4K UHD Smart Google TV highly for its exceptional picture quality, vibrant colors, and impressive sound quality. Many users find the TV to be a great value for the price and appreciate its large screen size and easy setup process. However, some users have experienced issues with the TV freezing and the remote control taking some time to get used to.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Sony 75
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture great smart features. Sound is also clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
Roku not built in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't appreciate having to purchase a separate Roku stick. Had I known, I would have purchased another brand.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MannyC, Thank you for choosing Sony. The XR75X90K TV is a Google TV which will allow you to install and open applications on the TV such as streaming platforms (YouTube, Netflix, Amazon Prime, etc.) just like a Roku device. Should you need assistance with your TV, please contact us for help.
Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "TV and Projectors" and from there you'll see different ways to contact us.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
BestBuy Username:
Model Number:
Question/concern:
Telephone Number:
Regards,
Carl
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice of tv!! Had a great experience…..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tron, Awesome! We are so glad to hear that you are enjoying the picture quality of your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
75" Sony experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.75" Sony Bravia XR kicks butt. Never thought I would own anything so nice. Great remote control functions ease switching between local broadcast TV (we chose not to go the cable route) and the live streaming options already loaded on the TV. Highly recommended!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DWScrivner, Awesome! We are glad to hear that you are enjoying your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
-Carl
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great tv. Highly recommend. Good quality unit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HUBportablecharger, Awesome! We are so glad to hear that you are happy with your new 75X90K TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
Great tv, Sub par soundbar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with the tv itself, bought as a package deal with soundbar, and soundbar is mediocre at best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidS, thanks for choosing and purchasing our product. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY! ~Earl
BRAVIA... BRAVO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we went to the look for a TV we wanted the Sony w/anti reflection, it was the 2021 version, It was out of stock at first I was hesitant about this set. Once mounting on the wall I truly enjoy this set. The picture clarity is so realistic, it just blows you away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smiley1, We're glad that you chose the BRAVIA XR X90K Full Array LED TV. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony. Jay
- Cons mentioned:Blooming
Bigger is better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an overall good TV only thing that's a problem is blooming other than that it's really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi King, You've made an excellent choice! While we're glad you like the overall performance of your new Sony X90K, we regret to hear about the blooming issue you're having. Let's try to resolve this issue by following the troubleshooting steps on this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90k/articles/00030311
If you're unable to resolve the issue, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X90K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
- Pros mentioned:Picture quality
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony x90k is one of the best TV out there in market. I am loving it. I wish I had gotten 85” z
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevT, we're glad you love our product. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY. ~Earl
Toral tech is difficult to get help from
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems... totaltech service is a joke... sych a disappointment
No, I would not recommend this to a friend- Cons mentioned:Reliability
It's like the BMW of TVs - fails right on schedule
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great while it worked. Power to it went out with no way to restore it. Tried unplugging and replugging and hitting the power button. Dead after 13 months, right after the end of the 1 year warranty period.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Sony Bravia SR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Very happy with my purchase. I would recommend this TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DougB, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
7 OF 10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good brand but not this model i had a samsung that had better picture
I would recommend this to a friend- Pros mentioned:Picture quality
75 inch Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV kinda hard to adjust picture quality google Tv is Awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SONY, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
Nice but not the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We spent more on this tv compared to foing with other sony or samsung but picture quality difference is very minimal over the difference in price. If one can afford, go with higher 8k model or you are better off getting a $600 samsung 75".
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Josh786, Great! We're glad that you are enjoying the picture quality of the TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Sony Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is pretty great so far. Would recommend for sports.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zgfhi, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
It’s not a good surprise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting a better product. Better image and screen.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cris, thanks for choosing and purchasing our product. We understand your feedback regarding the picture quality of your SONY unit. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Please check this link for more details:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Magnifico!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first Sony TV we have purchased. I absolutely love everything about it. It is an amazing TV! I would purchase so many again and again!! if you’ve never purchased Sony don’t hesitate it is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FarmLove, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
Good for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but can be slow switching between applications
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacquelynM, While we are glad to hear that you are happy with your purchase, we are sorry to hear that you are experiencing issues with your Sony TV. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try a power cycle on the TV by pressing the power button for 5-10 seconds. After a power reset, please check if the issue still occurs.
If the issue still occurs, please contact us for further assistance.
Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "TV and Projector" and from there you'll see different ways to contact us.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
BestBuy Username:
Model Number:
Question/concern:
Telephone Number:
Regards,
Carl
Down in less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI failures ,if more than 1 plugged in it says there are conflicts , just started 4 months ago , another Sony failed in 2 years , no more Sony for me
No, I would not recommend this to a friend