Customer Ratings & Reviews
- Model:
- XR75X90K
- SKU:
- 6499752
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 75" Class BRAVIA XR X90K LED 4K UHD Smart Google TV highly for its exceptional picture quality, vibrant colors, and impressive sound quality. Many users find the TV to be a great value for the price and appreciate its large screen size and easy setup process. However, some users have experienced issues with the TV freezing and the remote control taking some time to get used to.
This summary was generated by AI based on customer reviews.
Bad choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broke just got it not a fully capable gaming tv
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChristiaanG,
Thank you for choosing and purchasing our XR X90K 4K HDR Full Array LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. We need more details about the issue of your television. In the mean time, update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90k/articles/00119543
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X90K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
I don't think I would recommend this model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was delivered in mounted and they did a fine job however it doesn't work right. So they brought another TV put that in and it doesn't work right now I'm waiting for them to bring another one yet Monday
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MartyM, We are sorry to hear that you are experiencing issues with your newly purchased Sony TV. It seems like a replacement TV is already on the way and we hope that you get a better experience this time. Should you need assistance with your new TV, we are always here to help. You may reach out to us by sending us an email at socialsupport@am.sony.com.
Regards,
Carl
- Pros mentioned:Ease of use, Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with nice clear picture, great refresh rate, easy to use apps, We stream all are TV watching and this tv dose absolutely great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyA,
That's awesome! Thank you for the 5-star rating and we're glad to hear that you like the picture quality, refresh rate and apps of the TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!
-David
Disappointed buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing. Sony regular for over 25 years. Should have returned it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LawrenceC, We are sorry to hear that the XR75X90K did not meet your expectations. We'd love to help out and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Stick with LG
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a lemon… bought this the day before we were hosting a large gathering, my previous Bravia just died while we had visitor watching tv. Ponied up and opted to stick with Sony, when it showed an error code fresh out of the box, we opted to switch brands. Sorry Sony, overpriced and underwhelmed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AaronC,
We're sorry to hear about what happened to the TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. You can isolate and diagnose the issue by following the troubleshooting steps: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90k/articles/00200862
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X90K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Youtube playback speed option is not available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased it over couple of weeks ago, I am unable to use playback speed option in YouTube. When I reached out to YouTube they ask me to talk to Sony and vice versa . Ended up raising a return request.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ManojKumarPatel, We are sorry to hear that you had difficulties using the Sony TV with th YouTube application. Selecting the setting icon during the video playback will give the playback speed options if available. We hope that you consider Sony again in your future purchases.
Regards,
Carl
Not impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller then my last Sony 75' tv so its Not truly 75" pic quality isn't that great
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RyanT,
Thank you for choosing and purchasing our X90K 4K HDR Full Array LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
The screen size of the TV is 75" (74.5") (INCH, MEASURED DIAGONALLY). Picture quality will depend on the source that you're playing. You may experience a lower quality picture than specified for your TV for several reasons. To experience the highest quality picture on your TV, the video source should be the same quality (HD, 4K, etc.) as specified for your TV.
For example, with over-the-air broadcast, when a TV program is broadcast at higher quality, the transmission may have been upscaled from a low-quality source, causing it to look poor. If your video appears fine from other sources, the issue is with the broadcast.
For streaming applications, the resolution used to show the content on the TV screen is determined by the streaming app. In addition, screen resolution may vary and display higher when the connection speed is high or lower when the connection speed drops or becomes unstable. Check this article for more details about your concern.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90k/articles/00026355
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X90K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt have smart view. It is not compatible with some internet providers.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AnnmarieD, We are sorry to hear that you are experiencing issues with your Sony TV. We'd love to troubleshoot the issue and make this a better experience for you. May we know if you are having difficulties connecting the TV to your wireless network? If so, please try the steps on our TV article link:
(How to connect the BRAVIA TV to a network using a wireless connection) https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90k/articles/00011597
For the Smartview, you may use Google Chromecast of your Sony TV to cast your favorite websites and app screens on your mobile device directly to the TV.
To learn more about Chromecast, please check our help guide link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/05_04.html?hl=cast
Should you need further assistance, please contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Stay away from this model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid full price and got an open box item. The color is awefull. The remote looks so cheap. and ugly. Now returned to LG
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BBCustomer,
We regret to hear that you returned this TV. We apologize for the inconvenience.
In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X90K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
Must buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! We love the quality and our guests always compliment it as well
I would recommend this to a friend Worst tv ever!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible broke within the first two months after not using at all!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KevinB, We are sorry to hear that you are experiencing issues with your Sony TV. We'd love to help out and troubleshoot the issue that you are having and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Skip this google tv stuff
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible interface, returned it immediately. Never buy a TV online
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ermachko, We are sorry to hear that the XR75X90K TV did not meet you expectations and had to return the unit. This is definitely not the experience we would like you to have with our products and we would like to take this opportunity to hear you out and provide assistance if needed. You may reach out to us at socialsupport@am.sony.com.
Regards,
Carl
- Pros mentioned:Color, Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony products… The color, the size is great. Overall excellent!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teresa, We're happy to hear that you are satisfied with your purchase. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality, Price
Jacks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture, nice sound, very good price easy to connect to my cable box
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElvinJ,
Thank you for the purchase! We're glad to hear that you like the picture and sound quality of the TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Best quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv I’ve ever had and I’ve had all brands but Sony outdid themselves!!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv, picture, color and size and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harold, we're glad you love the size, picture and sound quality of our product! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Hope this helps. ~Earl
Best TV in its class/price range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After spending weeks studying every brand and model (including OLED) I landed on the X90k 75. It checks almost every single box. For those reading reviews to make their decision. X90k does have a poor viewing angle compared to many other TVs. This is due to the VA panel. The plus side, the blacks are "almost" OLED quality. It actually comes down to having one of the worst viewing angles in the sector. I really enjoy the Google interface, the speaker is great (but most people use external audio). I have a very high end LG NANO99 that doesn't give the same type of "calibration" and settings control. I was able to get very specific with setting this TV up the way I wanted. Overall, $ for $, this wins. OLED panels will have better angles, and slightly better blacks, but for twice the price.... no thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi at1183, Awesome! We are glad to hear that you are enjoying your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Very good TV. Good deal with black friday pricing.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been a great tv. The remote is easer to use with less buttons than the Sony Bravia 65 we replaced it with. The sound is better for sure than the old one. I would say the picture is slightly better but not significantly better than the old 65. Overall, we are happy with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user632444, we're glad you like you are happy with your SONY unit. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY, ~Earl
- Pros mentioned:Picture quality
Great TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was delivered with care in a professional manner. The TV was easy to setup, configure and start using right away. The color and sound (no sound bar) are great. Able to see the picture clearly in both dark and lighted settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user844523,
Amazing! Thank you for sharing your wonderful shopping experience! We are so happy to know your satisfaction with the ease of setup, exceptional picture, and great TV speakers' sound our XR75X90K.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Sony 75”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and decent sound. There are a limited number of apps. Was unable to download Xfinity stream app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelanieG, we're glad you like the picture and sound quality of our product! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY. ~Earl