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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.7 out of 5 stars with 688 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 75" Class X80J Series LED 4K UHD Smart Google TV for its exceptional picture quality, describing it as crystal clear and enjoyable. The large screen size is also well-received, providing an immersive viewing experience. The TV's user-friendly setup process and reasonable price point are additional advantages highlighted by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-688 of 688 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new big tv. The picture and quality are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ernie, We're glad that you love the picture and quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Rated 4 out of 5 stars

    Great tv, Bad stand.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, too bad im in the market for another. The animals at my house hardly bumped it and one foot came off the stand and now its busted. No warranty or anything would cover the damage obviously. If you buy one of these spend the money on a real stand and dont make the mistake I Made.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sensualettuce,
      Thank you for sharing your experience with us. While were glad you like the TV, we regret to hear what happened on the unit. Unfortunately, the limited warranty of the TV does not cover physical or accidental damage. The TV may become unstable if the screws that secure the TV to its stand are loosely tightened. Make sure to firmly tighten all the screws to secure stability of your TV on its stand. Your feedback is greatly appreciated. Thank you for purchasing Sony. - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 75 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung stopped working after a year and so far this one blows it away would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Primal, We're glad that you chose this TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for the recommendation! Jay Sony_US

  • Rated 4 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more quality in the image but it is what it is

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danielralu, We apologize for any inconvenience. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony! Jay Sony_US

  • Rated 1 out of 5 stars

    Never in stock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime i look at this item , its never in stock.. Been trying to get for the longest time now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad don’t buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tv I got had a line straight thru the screen was told it was a bad tv and pixels were damaged had to have a replacement delivered and they tried to make me repay to have it set up again I didn’t ask to buy a broken tv in the first place!!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abcderfg,

      We're sorry to hear about what happened to the TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience for any inconvenience. The brand-new TV comes with a one-year limited manufacturer's warranty. We're glad that you received the replacement of the TV.

      In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X80J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Rated 1 out of 5 stars

    Never available

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I constantly receive ads for this tv. I have put in cart and everytime says not available in my area or available delivery

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cause i want

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One please reorder now. Where os my Chinese version l

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SkyPan,

      We apologize for any inconvenience. Unfortunately, the Google assistant of this TV does not support this country and language. Please refer to this link for more details on the countries and language that supports this TV: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80j/articles/00201368

      If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X80J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US