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Customer reviews

Rating 4.7 out of 5 stars with 603 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Rating 3.5 out of 5 stars with 1 review

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 603 reviews
  • Rated 5 out of 5 stars

    Solid overall picture quality but a bit pricy

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    Posted .
    Owned for 3 weeks when reviewed.

    So I found this model as a basic entry level for my living room. Got a great deal. But retail was a bit high. But at the sale price. This tv is amazing as far colors and motion smoothness. Very solid panel as well. Though there is no local dimming. So the picture lacks there. But at the sale price I paid. It’s fine and we are very happy. I have this paired to a Sony soundbar and sub. They work great together. And sound seems to sound better?! Maybe it just in my head. EARC works great for Dolby atmos. The remote is good as well. Every app short cut you need. And all the necessary quick buttons. But I will say this is the longest tv remote Ive seen in a while. The only real problem I had, was the tv stand legs are super far apart and you have to deal with it. And if your tv stand is not long enough then you will like myself have to buy a new tv stand. Which I found here on Bestbuy at a great clearance price as well. So not the end of the world. Plus I now know that Sony made the legs so wide because I think they wanted to allow people to fit their Sony atmos soundbar. Because it fit perfectly. Plenty of ports and also great for gaming too. Very happy. Sony makes great tvs. Albeit a bit pricey. But worth it 100%.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyguy210, We're glad that you are happy with this TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing BRAVIA X80J LED TV. Jay Sony_US

  • Rated 5 out of 5 stars

    Last Year's Model but This Years Winner

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    Posted .
    Owned for 3 weeks when reviewed.

    I did a lot of research and comparison before selecting this Sony TV. I was especially interested in the 2022 model, but it turns out not only are they nearly identical, the 2021 model has features removed from the 2022, with a higher price tag. The images are gorgeous, the bluetooth pairing to our headset took less than one minute, and built in WiFi is great for my elderly parents. The sound is good and all we need. The picture is bright and sharp and more than we expected. We are 100% happy with our choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LakesideButNoLake, Awesome! We're thrilled to hear you're enjoying the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    Owned for 1 month when reviewed.

    The quality is amazing! It has pre-installed buttons on the remote for YouTube, Netflix, prime video, and Disney plus. Within the TV you can add multiple people to subscriptions and use the same subscription for the one TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great product from Sony. Thanks to BestBuy

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    Posted .
    Owned for 1 month when reviewed.

    This TV is excellent. Size fits my living room well. Quality is great, no issues thus far. I love Sony products - from cellphones, stereo systems, TVs, etc since they last for a long time. I did get this item on sale (not by much) but still a significant cost especially during these times. Absolutely worth it, coming from a 40 inch TV bought in 2015. Delivery was prompt - even though I messed up the initial order thinking this would have fit in my SUV, the BestBuy staff fixed up my order and switched it to delivery when they ask what kind of vehicle I had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenilovePH, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony 75 in tv

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    Posted .
    Owned for 1 month when reviewed.

    Anything bigger than 55 inches one should have a second person help hang the tv or even set it on a an entertainment center. The picture looks great not perfect but great. I don’t think we could have had purchased anything better for an entry level 75 inch tv. The sound on the tv is under par but if you are buying a huge tv, you shouldn’t be expecting huge sound from it. Get a good sound system to pair along with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Movieguy, Thank you so much for leaving us such a wonderful review of your new Bravia TV! We are delighted to know you appreciate the great picture quality of your new X80J. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    Owned for 3 weeks when reviewed.

    It is an excellent television, great purchase, at a super low price 100% recommended and happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Iris, We're glad that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony don’t disappoint

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    Posted .
    Owned for 1 month when reviewed.

    Great tv, works with Amazon Alexa sounds is good and the price was great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t think, just buy it

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    Posted .
    Owned for less than 1 week when reviewed.

    After moving our 65” looked too small in our new living room, after months of searching for a new Tv we finally decided on this beauty…I am blown away by this tv, the picture, the schematics, just love this tv highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nate, Great! We're glad that you like the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony Tv

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    Owned for 9 months when reviewed.

    Great quality looks amazing could be less for the quality of the material but amazing aspects of everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, NormaCarrion01! That's amazing! We are really happy to hear you are enjoying the outstanding picture quality and amazing features of the X80J LED 4K Ultra HD Smart Google TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    75 sony tv

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    Posted .
    Owned for 3 weeks when reviewed.

    Looks great love watching football and movie's 4k

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, Screen! We are happy that you love the amazing picture quality of our KD-75X80J.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you for the perfect star rating and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    Owned for 1 month when reviewed.

    Outstanding- I have a 65” in the bedroom, and this 75” replaces a 50” I had in the living room. Gearing up for football season.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for sharing your positive review! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony TV that is great for Movies and Priced Right

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    Posted .
    Owned for 1 week when reviewed.

    TV is great and has a great picture, especially when watching sporting events and movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NFFLOFFICE, Awesome! We are thrilled to hear that you are enjoying picture display and quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Design, Picture, Price

    Rated 5 out of 5 stars

    Great TV, Great Price!

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    Posted .
    Owned for 3 weeks when reviewed.

    Well, if you are in the market for a new TV, you’d better buckle up! Our 60” 7 yr. old Samsung started with an issue of a dark line across the screen (see 1st pic), so I started researching the myriad of televisions made. Also, tv repair guy told me “don’t expect to get more than 5-7 yrs. out of these new TV’s”. WHAT? At these prices, that’s all you get?!?! I checked out Best Buy and bought a 70” TLC, online with curbside pickup. Went last Sunday and picked it up, brought it home, had Jules Ann help me unbox it, put the brackets on the back, hooked everything up, hung it on the wall and NO PICTURE!! Just hard lines!! See 2nd pic!! Called Best Buy, and was told to bring it back for another or exchange/upgrade. Took back, was greeted by their front door guy, who was awesome! He put me in contact with a guy from the TV department and “Shawn” explained about 600 TV’s in great detail! There are SO many choices and SO many prices, my head was spinning! He really did a great job with listening to my budget and telling me about all the options. He said 70” TV’s are most companies low end options and really recommend coming up to 75” or going down to 65”. I opted to go BIGGER with a 75” Sony. Also, best to stay “name brand” when choosing a new TV. So, that $500 TLC quickly went to a $999 Sony and I opted for the 5 yr. protection plan, even though I know it will break on the 5 yr. 1 week mark!! Anyway, $1,200 and 24 months 0% interest to pay it off and it is GREAT!! Now, if you go for it, you will find 4K is the “big deal” now. And, after I got it, delivered this time, and Julie and I once again, hooked it up and hung it on the wall, the picture was good, but not “awesome”. So, I looked into this whole 4K thing and found we weren’t even recieving a 4K signal. I called Xfinity and was told “Oh yes Mr. Jeff, we will have to send you out a box for that. And, Mr. Jeff you will be happy to know this is a FREE box and comes with Peacock, a $4.99 a month value, also FREE.” Now, he must have dealt with me in the past, because I do like FREE, but I felt it necessary to remind him that “we pay $300 a month for cable, internet and landlines” (yes, with my Mother here, we have landlines), he quickly told me “Yes, Mr. Jeff, I see you have been a very loyal customer and I will credit your account the $15 for shipping the new 4K box out to you.” I said “Thanks, but I was really hoping to get this before the Super Bowl, since we are having a small gathering.” He said he would “get a rush on it” and darn if it did show up today!! I have hooked up this new 4K box, to the new 4K TV and WOW, it is INCREDIBLE!!! Basketball, Golf and the Olympics all look outstanding!! I’m sure football will be the same!! Movies are also looking GREAT!! I mean, who doesn’t like a BIGGER TV?!? I would definitely recommend Best Buy and I used the one in Ownings Mills, Maryland. Ask for Shawn, he knows his TV’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, we appreciate you sharing your experience with your purchase. We hope you are enjoying our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Standing Ovation

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    Posted .
    Owned for 1 month when reviewed.

    WOW. I have never been able to afford anything like this before, and now that I worked so hard to have it I literally see exquisite detail and it blows my mind. Especially on y Xbox Series S in 4K. People and their skills continue to amaze me, thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hammannz, you've made a great choice! We're very happy to hear you like the exceptional details and overall picture quality of your new Sony TV. And good to know it works perfectly with your Xbox.
      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    TV Too Big For our Stand

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    Posted .
    Owned for 1 month when reviewed.

    Our tv stand, aka old coffee table, wasn't wide enough for any of the high end 75 " tv's. So we got a separate stand that swivels just like a wall mount, and it's stable and secure. Love the tv pictore and Google operating system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony75, We're glad that you love this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Happy anniversary to my husband

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    Posted .
    Owned for 3 weeks when reviewed.

    Love it it’s colorful and fits perfectly in the living room my husband loves it too we hung it up on the wall. It was an anniversary gift for my husband . 21 years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christmas, Wow! Thank you for sharing your amazing experience so far with your new X80J. We're delighted to hear you love the exceptional picture quality this TV delivers. We're also glad that the installation turns out extremely well. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Congratulations to the both of you and thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    One of my best buys from Best Buy

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    Posted .
    Owned for 3 weeks when reviewed.

    Best TV are overhead Great experience from my old television together

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawn, We're thrilled to hear you're enjoying the BRAVIA X80J LED TV. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony 80” mounted on the wall

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    Owned for 3 weeks when reviewed.

    I was happy with how fast the techs mounted the Sony 80” 4K TV on my wall … they are really good !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marveluz, We're glad that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Sony 75”

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    Posted .
    Owned for 3 weeks when reviewed.

    Very pleased with my experience with the new TV. Exactly what I’ve come to expect from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pcsurgeon, Thank you for this positive feedback! It's really amazing to hear you are very pleased with your new Bravia TV and you like the superb features and impressive performance of the TV. At Sony we strive to put forward the best possible products for our customers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for offering a fantastic rating on the product and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    75 inch Sony Smart 4K

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    Owned for 3 weeks when reviewed.

    I’ve had this TV for a few weeks now and I’m not disappointed. I wish more channels and shows were in 4K but the picture is quality and they’re no problems to date.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alanaktion,

      Thank you for sharing your experience using your new X80J LED 4K Ultra HD Smart Google TV. We value your input and appreciate the feedback on viewing high quality picture. We're happy that you like the picture quality and overall performance of this TV. To maximize and enjoy the full features of your 4K Ultra HD TV, you must have a 4K device connected to your TV. This will give you access to 4K services such as shows, channels, and have premium 4K video experience. Streaming services such as Netflix, YouTube, and Prime Video also provide a huge amount of 4K and HDR supported content.

      If you have an antenna connected to the TV, you could test the broadcast channels by pressing DISPLAY button on the remote to display the information about the channel/program/input you are viewing. The channels that appear vary depending on your region, and the type and placement of your antenna.

      Your X80J supports 4K X-Reality Pro, this means that non-4K content is upscaled to 4K resolution automatically by increasing the definition through super-resolution processing. With X80J, you can enjoy all your favorite Google TV entertainment in glorious 4K HDR with the high color, contrast, and clarity of BRAVIA. Thank you for your purchase! -Jess Sony_US

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