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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 721 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the 75" Class X80K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also find the price to be reasonable for the quality offered. While some users noted minor issues with backlight and remote control functionality, the overwhelmingly positive feedback points to a highly satisfying viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 721 reviews
  • Rated 5 out of 5 stars

    75 inch Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent customer service..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephL,

      You made the right choice! We're glad that you are enjoying this amazing TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony TV has a great picture with vibrant colors and the style is very modern with sleek design. The smart TV offers many viewing options. We are pleased with our choice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamC, Thank you for taking the time to write such a wonderful review of your experience with your Sony X80K 4K TV! We are extremely pleased to hear you appreciate everything about this TV, especially the exceptional 4K HDR picture, rich, vibrant colors and you like the sleek design that is also noteworthy. Good to know you are very satisfied with your purchase. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Easy access to Disney+ and video prime

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Familymovie, Thanks for sharing your 5-star review and impressive experience with your new X80K TV. We're truly happy to hear you are enjoying everything about this TV, especially the excellent picture and amazing performance as well as App buttons for access to various video streaming services such as Netflix, Disney Plus, BRAVIA CORE, and Prime Video with one push. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung fan for years but their quality has been going downhill in my opinion. I did some research and found this Sony and I have not been disappointed yet! The picture is great and it has a lot of features for the money. I get compliments from everyone who see it. Good bye Samsung, hello Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddieK, Excellent! Thank you for the 5-star review of your X80K. We're delighted to know you're enjoying the excellent picture quality and amazing features of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this TV! the picture is so clear and it was worth every penny we spent on it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadiM,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My big TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is crystal clear and large. Remote is easy to use and has a Netflix button for easy go-to. Mounted it on the wall due to large room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarbaraD,

      Great! We're glad that you like the picture quality, remote, and size of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv. Nice on my leaving room I would recommend anyone to buy this one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseT, we're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv nice and clear incredible picture unbelievable. Best purchase I ever made. Thank you Best Buy for this incredible price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosefaC,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I am a science-fiction addicted. What a fix.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV that I ever have, color, the sound, the texture of the picture. I’m very glad that I paid the money that I have, I have a Sony 4 player , and the combination is just amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YgorL,

      Perfect! We're thrilled that you are enjoying the sound and picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv after a year it’s still going strong and crystal clear. No ghost effect and the sound is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EnricoG,

      Perfect! We're glad that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv I love that its easy to have many apps available already on the tv without having to buy a separate device. movies and shows look and sound great on this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alfredo, That's great! You definitely made the right choice with this TV. We are thrilled to hear about your amazing experience so far with your new X80K LED 4K Ultra HD Smart Google TV. We're also glad to hear you appreciate the huge range of apps available that make your life more fun and entertaining. You'll now be able to stream your favorite shows without using a third-party streaming device. Thank you for sharing this wonderful feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Rated 4 out of 5 stars

    Sony 75" X80K LED 4K Smart TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Nov 2023. Sharp, clear picture still, However, it is controlled by Android software and it gets glitchy from time to time. Have been able to fix by unplugging the power cable. Guess that resets or dumps the buffer cache.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nightmare customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eXCELLENT Item and price. with the exception of Annapolis Store manager Spring a convaluted buyer experience. 50 calls, 30 emails..a NIGHTMARE! Corporate needs to get on the ball!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelaL, While we are glad to hear that you are happy with your purchase, we are sorry to hear about your shopping experience. We hope that you get the best experience out of your Sony TV! Should you need assistance with your Sony TV, please contact us for help.

      Send us an email at socialsupport@am.sony.com using the format below.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl
      Sony Social Media Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Tv ever! I was looking at a couple different tvs and the worker at Best Buy helped me decide on this tv. The picture is amazing and the speakers are really good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcS,
      Excellent choice! We're thrilled to hear that you found the best TV that perfectly suits your needs and expectations. Nice to know that you are having a great time with the incredible picture and sound quality of your X80K TV. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome TV for Movies and Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the highest quality TV I’ve ever owned. The picture is great for movies and gaming and the bigger size makes the living room feel like a movie theater. The only issue is that there is a little bit of LED bleed towards the top of the screen that is pretty noticeable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LandonS, We're glad that you like the picture quality and TV size. The below link link may be able to fix the issue you have encountered. https://www.sony.com/electronics/support/articles/00030311?utm_source=glean



      If this does not help, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Vibrant colors, terrible black levels

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vibrant colors look amazing, the black levels and contrast are terrible. It is a Sony, so you get the feel of a premium, quality TV, if only Sony had made those black levels and contrast a little better. The best advice is probably find an X85J, the next TV up, but last year's model for the same price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi meeh, We appreciate your time sharing your review with this TV. We apologize for the inconvenience. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of lifelike color and contrast. Our TVs with a wide color gamut and unique TRILUMINOS PRO™ algorithm can detect color from saturation, hue and brightness to reproduce natural shades in every detail. You’ll enjoy colors that are closer to those seen in the real world.
      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65'\"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for any kind of viewing would recommend this television to anyone who is looking quality picture< sound and reliability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi greatbuy, We're thrilled to hear that you're enjoying your new TV. We appreciate your recommendation and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clicking noise when turning on and off

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv, good picture, so far only thing I don’t like is you can hear a click when turning off and on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayA,

      Thanks for sharing your review and experience with the X80K. We're glad that you like the picture quality of the TV. Your feedback about the clicking sound is greatly appreciated. A creaking, crackling, or popping sound from your TV is normal and is not a malfunction. These sounds occur when parts expand or contract slightly due to temperature changes in the room or your TV. For example, you may hear the sound when you turn your TV on or off. The sound location may change or become less noticeable due to environmental changes, such as temperature or humidity.

      Hope this helps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best tv mashallah The quality the colors i love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SolimanS, Thank you for the 5 stars! We're glad that you're loving your new Sony X80K TV and its quality and colors. Thank you for choosing Sony, and enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been a blessing to our home! The sound quality, the visual quality, and the smart tv portion have been great! I’m still loving it, even after a year!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charlotte, we're glad you love your new TV! Thanks for choosing Sony. ~Earl Sony_US