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Customer Ratings & Reviews

Your price for this item is $259.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 676 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Sony 75" Class X85J Series LED 4K UHD Smart Google TV's picture quality, describing it as excellent and top-notch. They also appreciate its large screen size, affordable price, easy setup, and great gaming experience. While some customers have concerns about the Google TV platform and have reported issues with dead pixels and defective units, the overall sentiment towards this TV is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 676 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality. It's so clear and vibrant!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TV4US,

      Awesome! We're thrilled that you are enjoying the picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like very much it is good TV , quality picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SandraAlvarado, Thank you for giving the product a perfect rating! We are delighted to hear that you are very satisfied with your new X85J LED 4K Ultra HD Google TV and you are enjoying the beautiful picture quality. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you so much for the awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but is highly reflective. Might look for different tv in bright room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnMo, Awesome! Good to know you like the great picture quality of your new Sony X85J. We appreciate your feedback about the screen reflection. You can always adjust the picture and brightness setting of the TV for any glare concerns. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Fast delivery. I recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mawebb, thank you so much for the perfect star review!

      We are so happy to hear you are satisfied with the incredible picture quality of our X85J and the fast delivery service of Best Buy.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A few issues but mostly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv randomly turns on and not great with my sound at but overall it’s a great TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Devans,

      While we are pleased to hear you are satisfied with the overall performance of our 75" X85J, we are so sorry if you are encountering a random power on issue and if its sound quality did not live up to your expectations.

      For auto power on issue, please refer to the troubleshooting steps provided on the link below to isolate and fix the problem:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85j/articles/00114471

      And for the sound quality, the X85J features various settings related to the TV’s sound such as sound quality and sound mode that can be configured according to your preferences. Please refer to the following link for more details:
      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html

      If you are encountering an issue when using an external sound system, we are not sure what brand/model of audio system you have this TV connected to. However, if you are encountering low audio or no sound issues, please refer to the following link:
      https://helpguide.sony.net/tv/iusltn1/v1/en-003/08-05_03.html

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      If there's anything else we can do to help or you need more assistance/information with our product, please email us at socialsupport@am.sony.com with the following details so we can best assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a good size and has many the apps to stream movies as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarB, We're glad that you're satisfied with the TV. With Google Playstore, we're sure you can find more apps you can download where you can stream all your movies.The smart, powerful, and beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great teamwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV with a great picture. Customer service at Best Buy was excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Olivia1938, thank you so much for the 4 Star review!

      We are really thrilled to hear that you are satisfied with the outstanding picture quality of our X85J. We are also delighted you are satisfied with the fantastic customer service of Best Buy.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good big screen tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good television with google built in it. 75 inches is a monster

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, We're truly happy to hear about your awesome experience with your new Bravia TV. Good to know you appreciate the overall performance and you like the smart Google TV features. Google TV brings together movies, shows, live TV, and more from across your apps and subscriptions and organizes them just for you. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is great - Very clear picture - Sound is very good -

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dentv, We are thrilled to know that you like the quality of your new Sony BRAVIA TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv just don’t care for google as the operating system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KalenGaspard, Thank you for sharing your feedback on your experience with your Sony KD75X85J 4K Ultra HD Smart Google TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    More than I bargained for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and visuals regardless of purpose (movies, sports or gaming).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paul, thank you so much for your positive review!

      We are really delighted to hear you are happy and satisfied with the amazing picture quality- especially the colors of our X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pic quality is great .i like the program every thing is included

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ggagaga, we're glad you like the picture quality of our product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is great Color is vibrant Unbelievable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV, We appreciate the feedback. We're glad that you're impressed with the picture quality of the TV. The smart, powerful, and the beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for a mid range sony tv. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Heynow,

      Thank you so much for your positive review!

      We are so happy to hear you are satisfied with the exceptional picture & quality of our 75" X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for recommending our X85J and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv looks great mostly. There's some cloudiness when screen is all black. The speakers are decent but I use a sound bar. The Google tv interface and menus are visually pleasing and snappy. I updated the tv and it enabled VRR for my Xbox series x which is nice. When VRR is enabled Dolby Vision is disabled. Overall a very nice tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Cormasco,

      Thank you so much for your review.

      While we are pleased you are satisfied with the good-looking design, great sound & quality, fast Google TV interface, VRR feature, and overall performance of our X85J, we are so sorry you are encountering a cloudy image when the screen is all black. If you haven't tried yet, please refer to the following link to isolate this problem:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85j/articles/00030311

      Should you need more assistance, please email us at socialsupport@am.sony.com with the following details so we can best assist you.

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Pretty decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good. I like the remote layout and how repnlonsive it is compared to the lg i had before. The lag between button presses on the lg just nagged at me. My issue with this is that it cant detect my blutletooth amp whereas my lg could. Also it cant play sound from the tv plus additional connected speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lief, Thanks for sharing your experience with us. We're glad you find ease using the remote control. Also, we're sorry that you're having a bit of a concern with bluetooth speakers. Kindly check out https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85j/articles/00159290 . There are a few settings you need to check on your TV. Hope this helps.
      Should you need more assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclose some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X85J We are sorry for the inconvenience and hope to speak to you to resolve this matter. Regards, -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love my new T.v

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new T.V definitely worth the money the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there!

      Wow! We are so happy to hear that you love the overall performance of your new 75" X85J for its price.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Excellent 4k Gamer TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for latest Game Consoles with 2 HDM1 2.1 inputs for best game play with 4K 120 output. Also love that its a Google TV with all the apps I need to watch all the streamer and cable channels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marc,

      Amazing! We're glad that you are enjoying the Google software of the TV and how it work well with your gaming consoles. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great value but does not support directv stream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV but was a little bummed that it does not support directv stream…I specifically asked but they told me it was compatible. I does work by casting from my phone but it’s a bit of an annoyance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, Thanks for the review. This TV is powered by the 4K HDR Processor X1 and TRILUMINOS PRO and makes picture quality comes to life with vivid color and realistic contrast. As it turns out, the DIRECTV STREAM app is not available on our X85J. However, as an alternative, you can cast the contents of your DIRECTV app on your phone to display on the TV. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Excellent service from Best Buy and the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product! We had great help choosing the right television for us, and the very best service from the Geek Squad, who delivered and set it up! Would highly recommend Best Buy for computer, television, electronic services.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, we're glad you had a great experience with your dealers. We hope you like our product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! ~Earl Sony_US