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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 642 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 75" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, praising the color accuracy and clarity, particularly beneficial for gaming and watching sports. The ease of use and setup are also frequently highlighted as positive aspects. While some users suggest improvements to the remote control, the overall experience is largely considered positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 642 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this tv. Size is nice, picture is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're glad that you like the TV size and picture quality, VictoriaL. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality. Never really splurged on a TV before but this was well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardM, We're happy to hear that you love the picture quality of your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love at first sight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a real easy sell. Do a little research and if the price is right. Wham-0

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, RomasD! We're glad that you are happy with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and have a nice day! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv Sony 75 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy that I bought this tv because the images look amazing it is great the 4K image is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Supermota, Thank you for the great review! We're very pleased to hear you like the amazing picture quality of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Natural Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. It’s as natural as they come, I’d recommend it any day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyW, Thank you for this amazing review of your BRAVIA X85K. We're glad you love the rich, vibrant color and overall picture quality this great TV delivers. We always strive to deliver the best picture and sound quality with our TVs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you so much for the recommendation and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Never had a problem with this tv. Very satisfied with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, LizaV! We're glad that you are satisfied with your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony just gets Better and Better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New google play interface much better then past version. Great picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Breakerman, Awesome! We are so glad to hear that you are happy with your new TV purchase! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Totally love it!!! Thought we’d try Sony over Samsung and it definitely paid off

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, wiewill! We're glad that you are enjoying your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful 75 Inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! It’s massive and has an amazing picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sarah, You made the right choice! We're glad that you like the incredible picture quality and amazing performance of this TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for purchasing the 75" X85K and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with my purchase. Quality of picture is amazing from my previous TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArturoL, Thanks for the 5-star rating! We're glad that you are satisfied with your purchase. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my tv, it’s perfect for me! The picture is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, Balot! We are thrilled to hear that you are enjoying your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With your new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Service and Competitive Prices at Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because it is difficult to match match my wants and needs I did extensive research before going to a big box store to see the actual TV offerings. During the past couple of years, Best Buy has vastly improved their customer experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star review. We're glad that you we're attended professionally. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for the perfect star review and for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony is life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Sony TV we've tested is the Sony A95L OLED. Thanks to its QD-OLED panel technology, this impressive TV delivers incredible picture ...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NogivennameN, Fabulous! We're truly happy to hear about your satisfaction with the amazing picture quality of our TV. Thank you so much for the perfect star review and commending Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Everything was great except for the crackling line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace a 65" Olevia Plasma TV that weighed 300 lbs and had ZERO problems in 15 years. It as just time for an upgrade and decided on this tv. Everything was great with the TV, with the exception of crackling lines that showed up a few times over the 6 weeks I kept this. I watched tv through the youtube tv app provided and the lines would still appear. It happened at least 3 times and would take a few minutes to disappear. You can see it just a little in the picture provided, but I was not about to keep this tv as I would expect the problem to persist and get worse over time. I decided to exchange and upgrade for the x90k on New Year's Day. Hopefully the same thing does not happen with this one as I do really enjoy the picture quality and features.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Droseph, Thanks for sharing your experience with the Sony X85K 4K LED TV and sorry that it didn't go to well that you have to return it. The steps in link below could have help resolve this issue. https://www.sony.com/electronics/support/televisions-projectors/articles/00032635 but we're glad that you were able to have it taken cared by the store. We hope that you enjoy your new and upgraded model.

      If the issue persists or you may need more technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you for choosing Sony.

      Best regards,

      Craig
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh yes… it has true black! I enjoy it every day. This is nice TV. It is fast. A lot of apps. Software not bad, not good, sometimes it’s stuck when you watch over the browser. For PS 5 it is excellent. Love it. Great value for money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Vally! We're glad you are enjoying your Sony 75 inch X85K LED TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv! The picture is amazing! Awesome sound too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Glady, Thanks for sharing your feedback on the 75inch X75K Series TV. We're glad you are happy with your purchase.TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Best tv I ever had

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a LG and now I wanted to see the difference both are 4k HDR price is about $500 more than LG but if you want a better go with Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HugoC, We are thrilled to hear that your new Sony BRAVIA 4K smart Google TV is the best TV you ever had. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very tv i look it and i will recommend it to my friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TamarW, Amazing! We're thrilled to hear that you like the picture quality. We also appreciate your recommendation. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    easy to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product s,and good kind of product,recomended 100%

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LUIZC, very nice! We are thrilled that you like our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 1 out of 5 stars

    Stay away - very poor quality. Multiple replaced

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this tv for going on 7 months and it’s been replaced twice due to defects with the panel. DO NOT BUY! Sony will continually send you the same tv as they know it’s a defective model knowing you’ll be calling them again to have the new one replaced. For context the most recent replacement model lasted for 2 weeks. I’ve bought many electronics and this has turned out to be the worst purchase. Shame on Best Buy and shame on Sony for selling this. No way these high reviews are from people who have actually owned this tv for a while.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blockbuster44, We're sorry to hear about your TV. This is definitely not the experience we wanted you to have. May we ask for your case ID so we can review?

      You may reach us at [email protected] with the following details :

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the unit:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      -Craig Sony_US

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