Customer Ratings & Reviews
- Model:
- KD75X85K
- SKU:
- 6501508
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 75" Class X85K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, praising the color accuracy and clarity, particularly beneficial for gaming and watching sports. The ease of use and setup are also frequently highlighted as positive aspects. While some users suggest improvements to the remote control, the overall experience is largely considered positive.
This summary was generated by AI based on customer reviews.
Stay away - very poor quality. Multiple replaced
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this tv for going on 7 months and it’s been replaced twice due to defects with the panel. DO NOT BUY! Sony will continually send you the same tv as they know it’s a defective model knowing you’ll be calling them again to have the new one replaced. For context the most recent replacement model lasted for 2 weeks. I’ve bought many electronics and this has turned out to be the worst purchase. Shame on Best Buy and shame on Sony for selling this. No way these high reviews are from people who have actually owned this tv for a while.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Blockbuster44, We're sorry to hear about your TV. This is definitely not the experience we wanted you to have. May we ask for your case ID so we can review?
You may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
75 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no problems, love it nothing better than to chill in the basement with a big tv!
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, BethC! We're glad that you are happy with your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Craig
The best purchase for our new house!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a fantastic tv and they installed it amazingly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AubreeM,
Fabulous! You've made a great choice! We are extremely pleased to know your satisfaction with the incredible performance of the KD75X85K. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Congratulations on your new house & TV and for choosing Sony!
- Romeo
Sony Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product compared to other brands. The colors are good if you want to spend couple of hundreds more go for 90 series
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the review, PrashanthJ! We're glad that you are impressed with your Sony TV. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for the perfect star review and for choosing Sony! -Craig
Expensive trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box tv online for pick up at the store in Wheaton, MD (crossing state lines and driving over 1.5 hours). I did curbside pick up, and the tv was covered in bubble wrap so I couldn’t see it. I asked if it had been inspected and if I could get a demo. They said they inspected it and they couldn’t do a demo for me which i never had someone say at best buy. They load it onto my car and swear they tested it and that it was good. I drove home another >1.5 hours… had professional movers move it to my living room at the immediate entrance of the living space. And the second we peel back a corner of the bubble wrap we see a giant streak down the screen that lets us know it is broken. I am livid. I spent money scheduling the local movers , time, and gas to get my tv. It was rated as being in tact and that only the “remote” was missing. Shame on you. I will take to return to my local best buy but this is beyond unethical.
No, I would not recommend this to a friendBlack screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what to rate?, not eve 5 days in tv was on and turned black with minor light in background with apps working but no picture. My first Sony tv that I was soo wanting to buy and took years and now I don’t know what to think of it and I do love Sony products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arfe, We are sorry to hear that you are experiencing issues with your Sony TV. We'd love to troubleshoot the issue and make this a better experience for you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Picture quality
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. Clear, color perfect and speaker is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdAC, Awesome! We are glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv. Picture quality is super duper great!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonesMcFly, Thanks for the 5-star review. We're glad that you are happy with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig
Good while it worked.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, it was good for the 5 days it worked. Now busy with Sony for repairs.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RRAY,
Thank you for your time writing this review. We're sorry to hear what happened on the TV. This is definitely not the experience we want you to have with our products. We highly value your feedback and we take it seriously. Please be assured that we will do our best to fix the problem. We really do apologize for the inconvenience this may have caused you and thank you for your kind understanding. - Kris
- Pros mentioned:Color, Picture qualityCons mentioned:Remote control
SONY is BEST !
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Sony TV brilliant color and clarity sound is very good and even better with sound bar only complaint is remote has no backlight difficult to see buttons and no other temite compatible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonnaG, Fabulous! We are thrilled to learn that you are enjoying your KD75X85K. It's wonderful to hear that you're pleased with the stunning picture quality, outstanding sound—especially when paired with a soundbar—and exceptional performance. We sincerely appreciate your feedback regarding the included remote control. Thank you for choosing Sony! - Romeo
- Pros mentioned:Color, Picture quality, Refresh rate
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.120hz Sony tv looks amazing with sports and for gaming. So glad I made this purchase.sound quality is actually really good coming from factory speakers. Brightness with some setting changes which you should do with any tv is on par and has realistic colors that don’t look washed out , faded or over saturated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ravenjames,
Thank you so much for the 5-star rating! It's nice to hear that we were able to give you a good match for your viewing and gaming needs. We are committed in providing you the best experience possible. We appreciate your feedback and thanks for choosing Sony! - Kris
- Pros mentioned:Picture qualityCons mentioned:Remote control
One mans trash is another mans TREASURE!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So let me start off by saying this TV is pretty amazing. This my first SONY TV and I see why they're more expensive than other brands. The picture quality is very good and the interface software is user friendly. I bought it as OPENBOX but it was in good shape. For some reaon the voice control on the remote is not working and I cannot download certain apps like YOUTUBE TV which is extremely frustrating. Now I have to call GEEKSQUAD to troubleshoot it and hopefully they can fix these issues. The one thing that upset me was that it was listed as EXCELLENT condition but it did not live up to what Best Buy calls "excellent". It wasn't in its original box plus it did not have the stand for the TV. Instead it was wrapped in bubble wrap and I had to go back inside the store to ask for the remote and anything else that came with it. They only had the remote. This is why I gave this review 4 stars. Other than, that I'm pretty happy with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SupaHaitian22, Thank you for sharing your detailed experience! We’re thrilled to hear that your first Sony TV has impressed you with its stunning picture quality and user-friendly interface. However, we’re sorry to hear about the issues with your open-box purchase, as well as the challenges with the voice control and app availability. For help with apps that won’t install or update from the Google Play Store, you can refer to this guide: https://www.sony.com/electronics/support/articles/00119211. If the microphone button or voice command functions on your remote aren’t working, this link may provide helpful troubleshooting steps:https://www.sony.com/electronics/support/articles/00109227?utm_source. Regarding missing parts and accessories, we recommend coordinating with your dealer. For any other issue regarding your Sony unit, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Best Buy Username: Telephone Number: Additional Information regarding your experience with the KD75X85K Despite the inconvenience, we’re happy you’re enjoying your Sony X85K TV and appreciate your understanding. Thank you for choosing Sony, and we hope it continues to bring you great entertainment! Best regards, Maria
- Pros mentioned:Ease of use, Picture quality
SONY 75 inch TV is Awesome!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome television for the price! Sony has the best quality and ease of use. The remote control is simple and easy to use and memorize. Unlike other remotes that seem to have as many switches as a 747's control panel. The menu is simple to navigate. The picture quality is excellent depending how a program is broadcast. We also purchased two years ago a Klipsch sorround system. The combination of this system with the SONY tv makes for an incredible home theatre experience. In summary: I did a lot of research on 75 inch televisions and found the SONY to be the best for us for its quality, ease of use and price. Also we purchased Totaltech from Bestbuy. It not only extends the warranty on our SONY TV, but it included the Geek Squad's techs installing it and setting it up. They were very professional and courteous. Totaltech is well worth the price. We have purchase many items through the years at Bestbuy and have never had a negative experience!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hobbyist! Awesome! We are so glad to hear that you are enjoying your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
- Pros mentioned:Ease of use, Picture quality
Replacement TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv we ever had. Terrific picture quality and easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianeH, Awesome! We are so glad to hear that you are happy with your new TV purchase! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Great Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great in the price. Picture quality is really good.The only issue I have some time is haled and I have to unplug it which is difficult for wall mounted tv.The sound is bit low work very well with soundbar. Some time youtube app hangs and I have do a restart of tv.Over all its a great tv , I highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bilal, We're glad that you like the TV quality. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Couldn’t be happier with this purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for such a large screen. I bought it to use with my ps5 and I was not disappointed. I love how it’s designed to communicate with the ps5 so you don’t have to mess around with the settings. There’s zero blur during action scenes
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coolkid7, Great! Choosing this TV will definitely be worth it! Thank you for taking the time to write such an awesome review of your experience with your X85K LED 4K Ultra HD Google TV! We are extremely pleased to hear you are enjoying the features, especially the support for 4K at 120Hz signal format to allow for PlayStation®5 compatibility, incredible picture quality, and overall performance of this TV. Glad to know you are satisfied with your purchase and it works great with your PS5. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
BEST BUY ALWAYS BEST
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony 75" X85K 4K HDR LED Google TV from Best Buy, and I couldn't be happier with my decision. From the moment I stepped into the store, I was greeted by friendly and knowledgeable staff who guided me through the entire process. The picture quality on this television is absolutely stunning. The 4K HDR display brings every scene to life with vibrant colors and incredible detail. Whether I'm watching my favorite movies or playing video games, the visuals are truly immersive and captivating. The size of this TV is impressive, providing a cinematic experience right in the comfort of my own home. The 75" screen allows me to enjoy my favorite content on a grand scale, making me feel like I'm part of the action. Setting up the Google TV was a breeze. The intuitive interface makes navigating through apps, streaming services, and settings a seamless experience. I can easily access a wide range of content with just a few clicks, and the voice control feature adds an extra layer of convenience. The sound quality is also worth mentioning. The built-in speakers deliver clear and immersive audio, enhancing my overall viewing experience. Of course, for those seeking a more cinematic sound, connecting external speakers or a soundbar is always an option. The build quality of the Sony X85K is top-notch, showcasing Sony's commitment to durability and style. The sleek design and slim bezels add a touch of elegance to my living room, elevating the aesthetic appeal of the entire space. Lastly, I must commend Best Buy for their exceptional customer service. The staff went above and beyond to answer all my questions and ensure that I had a positive buying experience. They provided valuable insights, allowing me to make an informed decision without feeling pressured. In conclusion, the Sony 75" X85K 4K HDR LED Google TV from Best Buy has exceeded my expectations in every way. The stunning picture quality, user-friendly interface, immersive sound, and excellent customer service have made this purchase truly worthwhile. I highly recommend this television to anyone seeking a premium home entertainment experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rajking, Thank you for purchasing the Sony X85K! We're glad you had an amazing shopping experience. And good to know you like the stunning picture quality, Google TV UI, great sound quality, superb built quality, and overall features and performance of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Color, Picture quality
Great tv, worth every penny
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money, great picture, great sound, great for a bright room, great for video games
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, Jumpingmex! We're glad that you are happy with your Sony X85K 4K LED TV. With your new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! -Craig
- Pros mentioned:Color, Picture quality, Price
Solid TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid TV and yes I would recommend people buying it the brightness can be overwhelming sometimes but clarity in the picture colors are vibrant and they pop very well like I said very solid TV not bad for the price either
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Djtv,
Very nice! We're glad to hear you appreciate the color quality and picture clarity of the television. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We also appreciate the recommendation and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use, Picture quality
Best T.V.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned that this would be difficult to maneuver since I am not very tech savy. It is so easy to use and understand. The picture is very clear and sharp. Like you are right in there with the scene. I got the 75 inch and it fits perfectly in the spot I had designated for it. I could not be happier with this T.V. It surpasses anything I could have wished for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RalphP, Thank you for this amazing feedback! We're truly happy to hear it meets your needs and you are enjoying the impressive performance of the BRAVIA X85K, especially the ease of use and outstanding picture and you feel like you are being there at the scene. It sounds like we hit the mark with the X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for offering the product a fantastic rating! -Jess