Customer Ratings & Reviews
- Model:
- XBR75X800H
- |
- SKU:
- 6401049
Customer reviews
Rating 4.6 out of 5 stars with 1083 reviews
(1,083 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and large screen of the 75" Class XBR X800H Series LED 4K UHD Smart Android TV. They appreciate the excellent picture and sound quality, user-friendly menu and navigation system, and affordability of the TV. However, customers are negative about its reliability, dead pixels, lagginess, Bluetooth connectivity, and weight. Some users have experienced issues with the TV breaking down after a few years of use, dead pixels on the screen, lagging performance, inability to connect to Bluetooth devices, and its heavy weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice size and overall picture quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and very large view TV. Have had for a few weeks and have noticed a few red / pink colored spots in the lower portion of the screen in very dark backgrounds. Will give a few more weeks prior to contacting for service. Like the TV. Decent audio without a sound bar. Size is nice but does require two persons to move or setup. We will see about the quality long term.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony75, Thank you for the 4-star rating! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
75 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. I LIKE IT. Over all good quality. Clear picture. Super bright maybe it's the settings you choose. 3 RD SONY. Hope I can get 7 years out of this one.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
You can’t beat the picture & sound, for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love our new 75” inch Sony TV, picture is excellent and the sound is amazing. This is the 2nd Sony TV in our home, and we couldn’t be more satisfied with our purchase! I would definitely recommend the Sony “75 inch TV, for the price, you can’t go wrong. We enjoy watching movies and live sports on our new Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smrt50, Great! Thanks for sharing your experience so far with your new X800H LED 4K TV. We're also glad you're enjoying the overall picture and sound quality of the TV. We really appreciate you being a loyal customer and helping to share the word about us. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We appreciate the recommendation. Thanks for sharing your feedback and for trusting Sony! -Jess
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to navigate. Colors look natural. Great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenKonang, Awesome! We appreciate your review with the sound and color of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent, beats our previous LG and Sony TVs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Kind of pricey for not being 120hz however 99% of everyday broadcast and streams aren't 120hz anyway. The image can't be better. So bright and clear. Super zippy processors load apps fast! Shout out and thanks to the Best Buy team, they hooked us up last minute after they were closing for curb side pick up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alphadestroyer, Thank you for sharing such an excellent shopping experience. We are also glad that you are happy with your purchase for your new X800H. Our X800H is powered by our X1 processors reproduces more colors than a conventional television. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV picture is very nice, the person selling the TV didn't know that much and you could not interact with the TV but I looked at things on line about it and knew pretty much what I was going in there for. They took it out to the truck and then left, no help after that, Once the sell is done they are done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rottybear, congratulations on getting your new TV. You definitely made the right choice! We are glad you love the excellent picture quality of your new X800H LED 4K Ultra HD Smart Android TV. We always strive to deliver the best picture quality with our TVs. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for sharing your awesome feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it on sale and wow, the picture quality it’s great no matter if it’s regular tv, gaming or just to watch sports it’s absolutely awesome quality!! The remote it’s Bluetooth so you have to be specific when you buy a soundbar. It wasn’t compatible with my sonos but it still work with my direct tv remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
Awesome! We're happy to hear you are enjoying the great picture quality and sale price of your new TV. We regret to hear that the remote is not working to your soundbar.The X800H TV has an HDMI CEC function which allows you to control devices such as set-top box, player, audio system and etc. using the supplied TV remote. If you want to use this features, please make sure that your external devices are connected via HDMI connection to the TV.
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H:
Regards,
Kris
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sony 75 inch Class XBR X800H Series
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! The resolution is amazing. My wife and I went to movie theaters recently and both agreed that movies look better at home with this television. Worth the buy. Easy to setup. Look into purchasing a television stand from Best Buy to make the perfect look for your living room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Packer86, Thank you for taking the time to write such a superb review of your X800H! It's really nice to know you appreciate the overall picture quality of this TV when watching movies and more. We always strive to deliver the best picture and sound quality with our TVs. You’re now able to enjoy immersive, engaging cinematic experience in your home. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a rear projection trinitron 65" Sony I had for 20 years with this TV. The best TV's in terms of quality vs. price. They are not cheap but you get a lot of TV for your dollars spent. Nice sound, refreshing speed, picture. Sony is on the top of their game. I would recommend dhtis TV to everyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuyrocks, Awesome! We're glad to hear that you appreciate the picture, sound, and refreshing speed of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for the recommendation! Jay
- Pros mentioned:Picture quality, Price
Rated 4 out of 5 stars
Love my sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture, love the size easy to connect great price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greattv, You've made an excellent choice! We're very happy to hear you love the size and excellent picture quality of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 75 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Great picture. Do NOT by this tv from best buy They do NOT price match Paid 1,199.00 for this tv from best buy. 3 weeks later it goes on sale for 999.00 They would NOT give me the 200.00 difference back. They wouldn't even give me a store credit. They lost a customer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UnhappyCustomer, We apologize for the inconvenience. We suggest raising your concern directly to Best Buy so they can give you accurate information about the changes in the price. We appreciate your feedback regarding the great picture of this TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it just over a month now. TV has smart features that work better and faster than my firestick. Sound is so much improved over my 7 yr old Samsung. Sounds really good. Picture is great. Only thing I wish was that it was brighter, but I would definitely purchase this again. Thinking about getting another one for the kids game room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomP, Wow! We are thrilled to know that you are pleased with your new Sony Bravia TV. Good to know that you appreciate the nice picture and overall features of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We value your input and appreciate the feedback. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Select the appropriate picture setting for your Android TV, for more information on how you can enhance your viewing experience check the Adjust Picture Settings on your Android TV. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Thanks for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great picture quality, it turns on automatically once on of the devices connected via HDMI is turned on, great speakers, the only reason I don't give it 5 stars is because it doesn't completly absorb or eliminate the glare from outside sources (sunlight or house light) it does rrduce it but not completely eliminates them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joshua, Thank you for sharing your experience with your X800H. We appreciate your feedback about the glare or light reflection. One of the biggest things you can do to cut down on glare is to position your TV in the right area. Also, finding the correct picture settings helps improve your overall viewing experience. Please refer to the link below to adjust the picture setting based on your preference:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x800h/articles/00190409
Should you need further assistance, we can offer help on how to set up or operate the features and functions of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this television. The 75” size is awesome. I have had no issues switching to the apps and setup was simple. Picture quality is great. The sound from the in set speakers is good, but I did add a Sony Soundbar with a subwoofer for the extra bass. I highly recommend this set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Krp123, Perfect! Thank you for the 5-star rating! We're really glad you're happy and satisfied with the amazing picture quality and features of your new X800H LED 4K Ultra HD Android TV. We appreciate the recommendation. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
X800 is ok, but might be worth going with the X900
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After our Samsung 75" QLED failed after a month of use, we resorted to this Sony model. The picture quality is good, but not nearly as good as the Samsung. Noticeable difference! There was a higher end Sony (X900) and it might be better, but was way out of our price range. Hope this one lasts longer than the Samsung.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Verity,
Thank you for taking the time to review the X800H. We're sorry to hear about what happened to your previous TV. We're also glad you appreciate this great TV. We value your input and appreciate the feedback. The quality of the source is a big factor in getting an excellent picture quality. You can also make a few adjustments in the settings to enhance the picture quality such as color and brightness for picture quality, or screen size.
The picture quality may improve if you change it in [Picture] under [Settings].
Press the HOME button, and select [Settings] — [Display & Sound] — [Picture] — [Brightness], and adjust [Brightness] or [Contrast].
For more information, please visit the link here: https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_01.html?hl=adjusting+picture
With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We can guarantee you that our XBR-75X800H are of great quality. Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good value TV for under $1000. The next model up was $800 more. Yes, the next model up has a more outstanding picture and quality but I could not see and hear the difference for $800 more. It was also only $50 more than the 750 model. Better processor and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noris, Awesome! We're glad to hear you feel that the X800H is worth its price. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony has won me over.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this tv. Went through a couple cheaper until I realized I was going to have to cough up some more money to get what I need and man i'm glad I did. This tv is simply amazing and the picture is crazy good. Hope nothing ever happens to this tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cpergy, That's fantastic! Choosing this TV will definitely be worth it! We're thrilled to hear you're enjoying the X800H TV. We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for leaving us such a wonderful feedback! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Amazing Picture
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture! Android tv is nice with a fluid UI and processor is fast. I use NVidia shield mostly though for streaming apps. Definitely suggest calibration or adjust picture settings after set up. By default picture is amazing, though a little bright for me. After adjustments, even better.4k movies look amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bigromeo, Awesome! We're glad to hear that you appreciate the amazing picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing tv for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the tv for 2 weeks now and it's amazing. The processor is very fast, user friendly remote, the apps are easy and the image looks amazing. For the price this was a no brainer. I've always been a Samsung buyer but I have no regrets on going outside of the brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gandolph, Thank you for the 5-star rating! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth every penny!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Second Sony in the house. Both are amazing. Spend a few bucks more and you will not be sorry. Ideal for fast moving movies and games. No Blur compared to other brands. Thanks Sony for the quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Srekcap, Thank you for the 5-star rating! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl


















