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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1083 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, color, and large screen of the 75" Class XBR X800H Series LED 4K UHD Smart Android TV. They appreciate the excellent picture and sound quality, user-friendly menu and navigation system, and affordability of the TV. However, customers are negative about its reliability, dead pixels, lagginess, Bluetooth connectivity, and weight. Some users have experienced issues with the TV breaking down after a few years of use, dead pixels on the screen, lagging performance, inability to connect to Bluetooth devices, and its heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,083 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Sony is a wonderful TV with nice picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Love the size. Easy to set up and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Teresa, Awesome! We're thrilled to hear you're enjoying picture quality, size and easy setup of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great performance for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this to replace a 65 inch Samsung that I lost due to a lightning strike. This is my first Sony TV, and I’m extremely impressed. None of the issues I had with my Samsung. Very impressed and highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, SGilbert, Great! We're thrilled to hear you're enjoying the performance of your new X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had not shopped for TV's in a while, but my old one broke. There are so many options now. Decided against the OLED TV's because of the price. This TV is LED, 75", 4K and has a good picture. It does well in my living room, which is quite bright. I'm happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best TV I have ever gotten.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Definitely worth the price. We used an Amazon Firestick for our last tv. We purchased this one, and most of the apps on the stick were on this TV. Well worth the price and am extremely happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony still a force

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this Sony LED. In my opinion, better overall picture quality then comparably priced Samsung or LG sets. My advice is to take your time and compare display sets at a physical store. Would definitely recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DKfridge, Awesome! Glad to hear that you are happy with the picture quality of your new 75" X800H TV! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been pleasantly surprised how much we enjoy this Sony TV. Our old tv is good but this tv is great. Have wanted a 75 or 85 in for a while. Glad we got the 75 in. The 85 would have been too big! Got the Sony surround sound to go with it. Fabulous combo.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimBob, Awesome! We're glad to hear that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Sony for a few weeks and love it. Easy set up, great picture and sound. When watching a 4K movie with my sound system on it brings a smile to my face. To heck with going to a movie theater when I have one in my living room. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alienfan, Awesome! We're glad to hear that you love the great picture and sound of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for the highly recommendation of our Sony TV! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear picture, quick connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Brand more likely to be fixed if there’s an issue. Cast from a different floor of the house. Setup was a bit more difficult than expected. We don’t risk unplugging anything. But daily use is a breeze. Tv is quick to respond.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick, Great! Thank you for the 5-star review! We are thrilled to hear that you are enjoying all of the features and capabilities of your brand new Sony Bravia TV! We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We also appreciate you noticed the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 3 out of 5 stars

    GOOD TV BUT NOT ENOUGH 4 ME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A NICE TV XBR800H BUT RETURNED IT. I WENT THE NEXT LEVEL SONY XBR900H THIS TV IS AMAZING I WANTED THE 85 size but wasn’t available I decided for the 75 inches. COLOR IS REACH SOUND IS PERFECT + ANDROID OS. GREAT. ALL APPS THERE.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CKL926, Thanks for taking the time to review the X800H. While we are glad you like the picture and sound quality of the X800H, it's unfortunate that you had returned the unit. We value your input and appreciate the feedback. Good to know that you are enjoying the overall features of your new X900H TV. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv and the remote, works well, great picture, and a lot of app's to choose from... Nothing is perfect so I cant in all honest give a 5 star! It is as close as I can come. I have only had it a couple of weeks but seems to be doing a great job and I have no complaints so far...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScreaminEagle, Thank you so much for the 4-stars review and for sharing your awesome experience with our 75” X800H TV. We are glad you are enjoying your new Bravia TV along with the amazing picture quality and variety of apps available! We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Price vs Value = Phenomenal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv! Don’t think because it's the 3rd down level from the top you aren't going to get a phenomenal television. Replaced 65 xbr 900 and I'm going for the 85 next week. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WIllinFla, We're glad that you are happy with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 75”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Television is something that I had been eyeing for quite some time now, and now that I have it...... it is better than I could have ever imagined! Picture quality is superb the sound is outstanding and the price was excellent!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark,
      Awesome! We're thrilled to hear you are enjoying the great picture quality of your new TV. You definitely made the right choice. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 75" Class XBR X800H Series LED 4K UHD Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REALLY ENJOYING THIS 75 IN SONY SMART TV. It gives the best experience i need for all my Sony items like sound and gaming. I could not beat the price either! I was able to save a few hundred dollars catching this bad boy on Black Friday!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmpireSuccessors, Thank you for the 5-star rating! We're glad you're satisfied with your purchase. We are thrilled to hear that you are enjoying all of the features and capabilities of your brand new Sony Bravia TV! We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Expected much better

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV, but one nagging issue is a frequent network connectivity issue even though the Wi-Fi router is in the same room. I ended up using an Ethernet cable to connect it to the router. The sound is awesome. Picture clarity is impressive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Victor, While we are glad that that you like the picture and sound quality, we regret that you're having a frequent connectivity issue. This is definitely not the experience we'd like you to have. Allow us to help and turn this into a better experience.

      Network issues can be frustrating because it can cause apps to not load, movies to buffer, music to not play properly, or other errors. Issues, such as the device can't connect to the network, errors occur when trying to connect, or service unavailable, may be caused by several factors. This article helps with some of the more common reasons network issues occur.

      https://www.sony.com/electronics/support/articles/00151038

      I hope you'll find this article helpful. Should you need further assistance, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.


      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X800H



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!



      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4k quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 15+ year old projector tv with this. I originally wanted a 65", but this was on sale for the same price. Sure it would have been nice to afford an OLED, but I'm certainly happy with this. Picture quality is fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoachMac75, That's great! We are glad that you like the picture quality of your new Bravia TV. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture and sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality in picture and sound!!! Did not go to Best Buy expecting to walk out with a Sony, I honestly have never owned one but the Best Buy expert took and hour with us showing us the difference and we were sold. No regrets

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SMac, Awesome! Thank you for sharing such an excellent shopping experience. We are thrilled to hear that you are satisfied with the outstanding picture and sound quality of your new Sony TV! We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my new PS5. Picture quality is clear and the color handling is fantastic. No burn in even after leaving the thing on and idle half the time lol. Set up was a little hard and def requires two people but it was worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kaiden, Fabulous! Good to hear that you appreciate the nice picture and features of this X800H LED 4K Ultra HD TV. We always strive to deliver the best picture quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    An Apple Lovers Dream TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K? Check! HDR10 AND Dolby Vision? Check! 4 HDMI Ports? Check! HomeKit? Check! Airplay 2? Check! Sony is pricier than the competition but they have great picture quality. Some dark edges appeared shortly after purchase and for the price you’d think they’d at least include wall anchors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emmy, Awesome! We're glad to hear that you like the picture quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. The wall-mount bracket(SU-WL855) is not included in the supplied accessories.
      Thank you for sharing your review and for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Picture!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture, smooth picture flow with the correct settings. Had issues adding the TV to the Dish Network Hopper. Once I reset the TV to factory settings I was able to add the TV to the Hopper. Requires two people to safely install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MK18,
      Awesome! We appreciate that you are enjoying the outstanding picture quality of the TV and it nice to know that it is working with your Hopper. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and choosing! - Chris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first day we received the TV it didn’t work. We got a replacement but wasn’t what I expected from a brand like Sony. I love that it is compatible with Alexa and iPhone. You are able to download different apps and use google assist. Over all the image quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Venessa, Thank you for the feedback on your experience with your X800H. We're glad to hear it works perfectly with Alexa and iPhone, and you appreciate the overall features and picture quality of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US