Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $974.99
Clearance
The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1083 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, color, and large screen of the 75" Class XBR X800H Series LED 4K UHD Smart Android TV. They appreciate the excellent picture and sound quality, user-friendly menu and navigation system, and affordability of the TV. However, customers are negative about its reliability, dead pixels, lagginess, Bluetooth connectivity, and weight. Some users have experienced issues with the TV breaking down after a few years of use, dead pixels on the screen, lagging performance, inability to connect to Bluetooth devices, and its heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,083 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, I had it professionally by Best Buy Greek Squad. It has a wonderful picture, the price was actually what a British Sony expert said it would be. The beauty, cost and quality was what I expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnybetterGodwoulddoit, Awesome! Good to know that you appreciate the wonderful picture and price of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this 5 star rating review! Jay Sony_US

  • Rated 4 out of 5 stars

    Good Tv but disappointing aspect ratio options

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good TV . the only thing I did not like is the aspect ratio feature - you cant make all the movies to go full screen. You end up watching them half the screen size. The "wide screen" option does not work at all . I tried with all the input types like hdmi etc.. I have an older sony bravia tv for which I could zoom for any input or any video to a certain zoom option which makes it full screen , which helps to have a better experience watching the end to end screen. The point being ---though you purchase a 75inch tv you dont get to experience the full screen most of the times. Other than that everything else is fine. I wont get into the details of the 4Ks and the refresh rates etc. for my naked eye those details are too much to differentiate. personally I care about the full screen size and the audio experience.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pathak, Thank you for taking the time to review the X800H. Good to know that you appreciate this great X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We value your input regarding the aspect ratio and appreciate your feedback.

      The aspect ratio of a high-definition picture displayed on the television is determined by the signal being received. The reason that you end up seeing black bars on some TV shows and movie is that many films and shows were, and are, made in a different ratios (usually wider) than what your TV supports. Many set-top boxes, DVD players, and Blu-ray Disc players also may have a setting that allows the picture on the TV to be adjusted. These options are normally located on the remote control, but also may be available in menu system of the product. Consult the instruction manual for the source device for further information.

      Refer to this link for more information: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x800h/articles/00031431

      Thanks for choosing Sony!

      Regards,
      Jessie Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent image and great entertainment.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great investment in entertainment. It allows you to get YouTube, netflix, and all the other online entertainment with great detail and extremely nice image, I would recommend this TV for right entertainment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Rodrigo, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote doesn’t work and with a 75 inch TV it’s not worth returned. Had to get warranty involved and the remote still hasn’t shown up ..... tv is great though. I highly recommend this tor the $$

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome, We're sorry to hear about the remote control issue. You can isolate this issue by following the troubleshooting steps from the link below:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x800h/articles/00030297?model=XBR-75X800H&category=televisions-projectors-lcd-tvs-android-

      With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 75" TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is wonderful. It is everything we hoped for. It did help to have the Best Buy team come out and set it all up for us. They were on time, polite and knowledgeable about all the interfaces with apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sassi, That's awesome! Thank you for sharing such an excellent shopping experience and detailed review of your X800H. We are extremely pleased it suits your needs and expectations! We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great mid level tv for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid level tv. Picture is very good. We have streamed movies from apps on the tv and ethernet connectivity is good. Ours is hard wired to the router. Android tv is nice to find things to watch

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, That's awesome! Thank you for taking the time to write such a thorough review of our new X800H! We are thrilled to hear about your amazing experience with your new X800H TV. We are happy to hear that you are enjoying the Android TV interface that runs pretty smoothly, and there's a large library of apps available through the Google Play Store. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    -

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the TV. picture is very good in my opinion. have only had for two weeks though so not sure of reliability but have 3 other Sony TV's and have never had any issues with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimL, That's awesome! We're really glad you're happy and satisfied with the amazing picture quality and performance of your new X800H LED 4K Ultra HD Android TV. We really appreciate you being a loyal customer and helping to share the word about us. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded a few weeks ago from a 55" Vizio and will definitely never go back. The picture quality is amazing. Apps and overall platform work great. Perfect for gaming or just typical TV watching. No issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, picture quality is excellent. We set up Roku and our surround sound system very easily so that we have consistency amongst our TV's. Great delivery service from the Best Buy team

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaveM, Thank you for the 5-star rating! We're glad to hear you're enjoying the ease of set up. excellent picture quality, and it works well with your surround sound system and Roku device. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is mounted in my living room and it's great. The colors are awesome and so is the sound. Better than the Samsung I had previously. Operating system is super intuitive and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Apan, That's awesome! We are thrilled to hear about your wonderful experience with your new X800H TV. We are happy to hear you are enjoying the picture and sound quality especially the Android TV interface that runs pretty smoothly, and ease of use. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your amazing feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 75" Samsung nearly 5 years ago. A couple of months ago, a one inch orb appeared on the screen and never left. Unable to repair under warranty, Best Buy replaced my TV with a new Sony 75".

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebelDoc, Awesome! We're glad to hear that you received this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank sharing this feedback! Jay Sony_US

  • Rated 5 out of 5 stars

    Ditched the Samsung, went with a Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased a 75 inch Samsung 8 series but after about a week of using it during March Madness I started to notice a ton of backlight bleed. I thought I could deal with it but it became a huge eye sore while watching movies so I exchanged it for the Sony with edge lit lighting and I have been extremely satisfied with my experience so far. Google OS on the Sony is superior in my opinion vs the Smart Tizen on the Samsung. The GUI is buttery smooth and it's features work great such as Chromecast, AirPlay2 to name a few which wasn't the case with the Samsung with apps taking forever to load and the GUI being really cumbersome to navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dOrtiz, Wow! Thank you for this positive feedback! We're glad to hear you appreciate the fantastic picture quality and overall features of this great X800H TV. We also appreciate you noticed the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. Thank you for offering a fantastic rating on the product and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great tv!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift to my parents, they arent very tech savvy but they are able to operate it with eaze. They love the screen mirroring from the iphone to the tv! Great tv, great quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrChikis, Wow! That's very cool! We are thrilled to hear that this TV were a great gift for your parents. Good to know they are enjoying the features and picture quality. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about the size being too big, but it’s been perfect for the room. In the covid era it’s been amazing to have this and a sound bar and get a movie experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeFY,
      Awesome! We're glad your new TV suits your needs and expectations. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 75" TV !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it might be to large but it is absolutely perfect for our combination great room for viewing from dining area and our kitchen !! Crystal clear picture and great sound !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Perfect,

      Awesome! We are glad you like the picture and sound quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony and have a nice day!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good but..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture however because of the direct backlighting 4 corners of the tv glow a little on dark scenes which can be annoying..wish that didn’t happend but otherwise really nice picture with a few tweaks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnB, we're glad you like the picture quality of our product. You may adjust the backlight to display the brightest whites and deepest blacks. Please check this link for more information:

      https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_01.html

      With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the image

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this one. I first had the Sony x800 In 55’, when we moved (military) we upgraded to a 65’. In finally in my own house now and went all the way to 75. Love the image

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yamilco, That's awesome! Thank you for this amazing review of your XBR-75X800H. It sounds like we hit the mark with the X800H. We are glad to hear you're very happy and satisfied with your purchase! It's also nice to know you are enjoying the excellent picture quality of this TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this yesterday so can’t know everything about it but so far love it! Great picture and easy to use. Geek Squad did our set up and they were outstanding!! Very happy with our purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lkenner, Awesome! We're glad that you love the picture display and the services provided setting up this TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfection.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv!! It’s better than I imagine. I read the specs but most of it was above my head however I took the time to do my research. Glad I purchase this tv for my home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debs, Perfect! You made the right choice with this TV! We are glad that you are satisfied with your purchase. We always strive to deliver the best picture quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Great TV!!!!!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture and great TV. I would recommend it to all if you’re looking for a new TV that you look at Sony because you will not be sorry. Great sounds and easy setup .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ham22, Awesome! We're glad that you love the picture, sound quality, and ease of setup. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin Sony_US