Customer Ratings & Reviews
- Model:
- XBR75X800H
- SKU:
- 6401049
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and large screen of the 75" Class XBR X800H Series LED 4K UHD Smart Android TV. They appreciate the excellent picture and sound quality, user-friendly menu and navigation system, and affordability of the TV. However, customers are negative about its reliability, dead pixels, lagginess, Bluetooth connectivity, and weight. Some users have experienced issues with the TV breaking down after a few years of use, dead pixels on the screen, lagging performance, inability to connect to Bluetooth devices, and its heavy weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tv quality
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. It is excellent for my children and gifts. I am going to buy it to next time (2025, 2030......)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dada, We're very grateful for this positive feedback with theX800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony. Jay
- Pros mentioned:Picture quality
Best TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Sony TV. Big screen clear picture unbelievable sound and in build android. Have every apps which you need daily. Best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NOYE, Wow! We are glad that you like your new Sony 4K TV, especially its picture and sound quality. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Jess
- Pros mentioned:Price
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very pleased with my purchase. I think I bought a great TV at fair price! Best buys employee was great to work with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rzimm, Awesome! We're glad to hear that you are happy with your X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
- Pros mentioned:Picture quality
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is good, need patience to set up and adjust colors, sound and remote control to work with cable box. Overall is a good TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GoodTV, Awesome! We're glad to hear that you appreciate the overall about this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV Im glad i got the 75 inch my husband loves ot kids love ot great picture, works great with our speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dana,
Awesome! We are glad the television works well with your speakers. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use
Love this!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. This is a newer and bigger version of the one i already have. Lots of settings and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CKT73, Wow! Good to hear that you love this X800H LED 4K Ultra HD TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
- Pros mentioned:Picture quality
TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a big screen to enjoy and love the features of being able to go on YouTube and get in some extra watchings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ornelas,
Awesome! We're glad that you like the screen size and the supported apps of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Sony 75 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony TV product is so nice, quality sound wise is clear. The delivery is on time and overall service is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bernard, Wow! You made the right choice with this TV! Thank you for sharing such an excellent shopping experience. We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Picture qualityCons mentioned:Bluetooth
Disappointed long time customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture great, speaker good unfortunately I purchase opened box. It has cut off twice for no reason I can see. The Bluetooth feature works when it feels like it. I wish I could return this tv but I had to rent a u haul to get it home so I’m not paying for that again. Stick with tv praying the next time it cuts off it comes back on.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BoseElite,
We're sorry to hear about this issue. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. The TV does not natively support Bluetooth audio out. This feature may work with a compatible external USB Bluetooth Adapter or 3rd party Bluetooth applications that can be downloaded from the Google Play™ Store.
Also, Please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X800H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
nice upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a different cheaper tv ended up return it and bought this when it was on sale. Good picture tv for price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nickster, You've made the right choice! Thank you for purchasing the Sony X800H. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
- Pros mentioned:Picture quality
Best tv ever!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture on this tv, the color and everything is so clear it’s like you can reach out and touch the people.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nita63, That's great! We're thrilled to hear that you appreciate the excellent picture quality of the X800H. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
- Pros mentioned:Picture quality
Excellent performance so far. Great picture quali.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. I highly recommend to My friends and family members without any hesitation. I have just purchased one month ago.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Digital, Awesome! Thank you for the recommendation. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
- Pros mentioned:Ease of use
Got it on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used for kids game room Haven’t used as much as the larger tv but same brand same model and like the ease of use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rugger, We're very grateful for this positive feedback on this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Great TV but if you’re a TV buff go for the x900h
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bite the bullet and get the 900H. The 800H was good but not great, I ended up exchanging it for the 900H and am extremely happy with my decision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JR12345, Thank you for taking the time to review the X800H. Good to know that you appreciate this great X800H TV. It's unfortunate that you had returned this TV. We value your input regarding the refresh rate and appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're glad to hear you like the picture quality of your X900H TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Sony Is Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good a month in Great picture Love Sony Best Buy was awesome easy curbside service and a great price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marty, thank you so much for the 5 Star rating! We are thrilled to hear you are happy and satisfied with the fantastic picture quality of your new X800H and service & price of Best Buy! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you so much for purchasing our X800H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Sony Bravia TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is amazing the best tv I’ve ever had now I watch well my tv shows in good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hugo, That's great! We're glad to hear that! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Price
Sony Tv 75”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided To Purchase This Tv Because My Other Tv Dead After Owning It For About 13 yrs.. Good Tv, Decent Price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyrone716, We're glad to hear that you chose this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I really like the 75 inch screen, great pictures. It's like having movie theater in your home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Older, thank you so much for sharing your honest feedback! We are really delighted to hear you have an awesome viewing experience with your new 75" X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you so much for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Maymay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying TV sharp picture and clear compared the prices with other stores and this was the best buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maymay, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. Good to hear that you appreciate the nice picture and features of this X800H LED 4K Ultra HD TV. We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Jess
- Pros mentioned:Picture quality
THE BIG SONY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AS GOOD AS IT GETS REALLY NICE SCREEN VERY THIN BUT THIS IS MY 6TH SONY AND THEY JUST KEEP GETTING BETTER EVERY YEAR
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tommy, Awesome! Thank you for taking the time to write such a thorough review of our new X800H! We are thrilled to hear about your amazing experience with your new X800H TV. We really appreciate you being a loyal customer and helping to share the word about us. With your X800H, you’ll experience your content as it was intended with the power of our X1 HDR processor as well as enjoy rich and accurate color with our Triluminous Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thanks for sharing your feedback and for trusting Sony! -Jess