Customer Ratings & Reviews
- Model:
- XBR75X800H
- SKU:
- 6401049
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and large screen of the 75" Class XBR X800H Series LED 4K UHD Smart Android TV. They appreciate the excellent picture and sound quality, user-friendly menu and navigation system, and affordability of the TV. However, customers are negative about its reliability, dead pixels, lagginess, Bluetooth connectivity, and weight. Some users have experienced issues with the TV breaking down after a few years of use, dead pixels on the screen, lagging performance, inability to connect to Bluetooth devices, and its heavy weight.
This summary was generated by AI based on customer reviews.
Nice set but not perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to install wifi from time to time if you pause a movie an go to tv an shut off when turn back on no volume have to pull plug an let it reboot. not to happy about this. called best buy no answers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hemikid,
Thank you for the feedback on your experience with your X800H LED 4K Ultra HD Smart TV.
We're sorry to hear you're experiencing issues with your Bravia TV. We have taken note of your feedback about the audio issues. In the meantime, try the following steps to help isolate the issue.
In additional to restarting your TV, please make sure it was done by power cycling the TV by unplugging it for 60 seconds and re-plugging it back in. Also check that your TV is running the latest firmware for optimum performance.
Also, we’ve recently released a firmware upgrade to address some of these issues. Please make sure that your TV is running the latest firmware. The software update improves the performance of the TV and includes key features, applications, bug fixes.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x800h/downloads
If you are using the TV built-in speaker, make sure the sound output is set to TV speakers and not Audio system
- Press the (Quick Settings) or ACTION MENU button, then select [Speakers] — [TV speakers].
- Press the HOME button, then select [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [TV speakers].
2. Check the volume control.
3. Press MUTING or MUTE or VOL or (Volume) + button to cancel muting.
4. If headphones or Bluetooth audio devices are connected, sound is not output from the TV speakers or audio system connected via eARC/ARC. Remove the headphones or disconnect the Bluetooth audio device.
Please refer to this link for more troubleshooting steps to isolate this issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x800h/articles/00023579
If a specific audio system is connected with an HDMI cable, please follow the steps provided on the link below to isolate and fix the issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x800h/articles/00028375
Hope this helps.
Thank you for sharing your feedback and for choosing Sony!
Regards,
Jess
Sony Quality can’t be beat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is this is a good upgraded 2020 model. Color isn’t ice and crisp. The only thing that I don’t understand is why is their TV thicker than their competitors? otherwise no complain.
I would recommend this to a friend- Pros mentioned:Picture quality
Not sure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to give it 5 stars but I do not know if the sound issues I am having just days after purchase is the TV or the Sony Sound Bar. Picture is 5 stars
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StayC, Thank you for purchasing the X800H. We regret to hear you're having sound issues with your TV. Let's try to isolate and resolve this issue by following the troubleshooting steps on this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-43x800h/articles/00023579
May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X800H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
minor viewing issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would be perfect but the edges on one corner seem to leak light. It's all I can stare at when there is a dark shot in a widescreen format. full screen 4k looks great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cb123, Thank you for taking the time to review the X800H TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the HOME button, then select [Settings] — [Display & Sound] — the desired option.
With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
Monster of a TV!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value for Big Screen 4K fun. Airplay works when it wants, can only connect 1 device at a time. It can pair with headphones though the use of an application
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrmilage, That's awesome! We're really glad you're happy and satisfied with the amazing picture quality along with all the smart features like Apple Airplay 2 and use of an application for headphones connection. We always strive to deliver the best picture quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you so much for choosing Sony! -Jess
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. so far so good. use it for a bright room. gives a very good viewing angle. Gets what you pay for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sagar, Awesome! Thank you for sharing your experience so far with your new TV. We're glad to hear that your investment is worth it. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
Great picture quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is exceptionally beautiful. I love the android tv system which gives me the opportunities to install a wide variety of apps. Sound quality is decent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Modzo, Thank you for the 5-star rating! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl
Sony smart tv 75”
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Purchased it in store and was delivered to my apartment with no issues a few days later. Great support at the store helping me choose one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Acosta08, Thank you for sharing such an excellent shopping experience. Choosing this TV will definitely be worth it! It's nice to hear you are pleased with the impressive performance of your new X800H LED 4K Ultra HD Android TV. At Sony we strive to put forward the best possible products for our customers. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your wonderful feedback and for choosing Sony! -Jess
- Cons mentioned:Dead pixels
I'm sure it is a great TV but mine had issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had noticeable light bleed on the bottom of the panel and a couple dead pixels. Also pretty bad off axis which made black colors look very grey.
No, I would not recommend this to a friend Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was better then it really is. So I would say it was very overpriced and under quality. My Hisense shows a better pic a lot cheaper. I didn’t feel like taking it back to the store.
No, I would not recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing! Everything I dreamed of and more. Feels like you are at the movies. While family loves it. Bluetooth enabled is a definite plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sonytv, Thank you for the 5-star rating! Good to know that you and your whole family are enjoying the movie theater-like experience with your new X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has been the way to go with our recent purchases of multiple electronic pieces. We are very happy with our new entertainment system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BHILL, it is so good to hear that you are happy with your purchase. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl
The TV is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The streaming seems to have a mind of it’s own. We use Spectrum and had to install Roku. Any interruption and we have to re-set that device.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a Sony Bravia back years ago and still have it! Bought a LG 5 years ago, back light went out... TV ruined Went back with a Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Apriltherealtor, That's great to hear! We are thrilled that you are enjoying your new Sony Bravia TV! We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. You're always welcome in the Sony family. Thanks for trusting Sony! -Jess
Best TV for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost perfect. Screen mirror works, but fails with Dex from my Samsung Note. Everything else is great. I do wish the legs were not so wide. It cost way less than 4 years ago.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcus, Thank you for the positive rating! We are glad that you are happy with your TV. We took note of your feedback as this will help improve our product. Thank you for choosing Sony! -Carl
Sales rep and new Sony TV are great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV--even greater advice from the sales rep who knew his stuff and gave me information so I could make an intelligent choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yoda, That is great! You made the right choice with this TV! Thank you so much for the 5-stars review and for sharing sharing such an excellent shopping experience. It is nice to hear you like the overall features and impressive performance of your new Bravia TV. We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Jess
Sony
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great. The only negative is that the tv remote is super cheap and the back falls off ALL THE TIME. It’s really annoying especially for a $1,200 tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Alexisjuarez,
Thank you for sharing your experience using your X800H LED 4K Ultra HD Smart TV. We're glad you like the overall features of the TV. We appreciate your feedback regarding the remote control. If there are visible signs of damage, or you can’t interact with your TV using the remote, please contact us so we can further assist you.
Please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks for shopping Sony!
Regards,
Jess
Its Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony is ok but i liked the Samsung better because u could put everything on one remote control, i also liked its built-in channels
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sumayya,
Thank you for choosing and purchasing our Sony X800H LED 4K Ultra HD TV.
We're sorry to hear that this TV doesn't meet your expectations. However, you can also use the TV remote control to control the HDMI devices by setting up the IR Blaster. You can control your Android TV™ and cable or satellite box (set-top box) with the TV remote control by connecting the infrared (IR) Blaster cable included with the TV. For more details, please check the link below.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x800h/articles/00117038?model=XBR-75X800H&category=televisions-projectors-lcd-tvs-android-
May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Sony 75'
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only the Best comes with Best But 5 Star ***** The Sony 75' Class XBR X800H Series Led 4K UHD Smart Android TV is BEST TV on the Market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Awesome! We're thrilled to hear that you feel the XBR75X800H is the best TV in comparing to other TVs in the market! We always strive to deliver the best picture and sound quality with our TVs. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. We appreciate your feedback. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Don’t be a cheapo
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend the extra money and upgrade to at least the 900. Most definitely worth it
No, I would not recommend this to a friend