Customer Ratings & Reviews
- Model:
- XBR75X800H
- |
- SKU:
- 6401049
Customer reviews
Rating 4.6 out of 5 stars with 1083 reviews
(1,083 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and large screen of the 75" Class XBR X800H Series LED 4K UHD Smart Android TV. They appreciate the excellent picture and sound quality, user-friendly menu and navigation system, and affordability of the TV. However, customers are negative about its reliability, dead pixels, lagginess, Bluetooth connectivity, and weight. Some users have experienced issues with the TV breaking down after a few years of use, dead pixels on the screen, lagging performance, inability to connect to Bluetooth devices, and its heavy weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality, Price
Rated 5 out of 5 stars
Solid tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Good color, good sound. Reasonable price for the size. Can't ask for more given the price. Can't imagine what you really get for another $2k to $3k
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tvman, You've made an excellent choice! We're thrilled to hear you like the good color quality, excellent sound, and you feel that the X800H is worth its price. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Oh yeah sony
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.75 in for my bedroom oh yeah Sony does not cut corners on top of it having great picture the sound quality on it is amazing no need for Soundbar with this product
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Refresh rate
Rated 5 out of 5 stars
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this TV, few words Awesome, couldn't be happier. I was a little skeptical about the black color and 60hz refresh rate according to some reviews, but, the image is excellent and so is the sound, I already own a 55" 4k Sony and knew I wouldn't be disappointed. I just wish there was a full manual to understand everything or go directly to the settings but apparently there is not, I am a tech so it was not hard to navigate thru it but I think for some other people it would be, but overall it looks great. I really like that the sound settings has an equalizer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeMM, Awesome! Thank you for giving the product a perfect rating! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Tv Ever !!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Sony 75in tv and was super excited to have it delivered. Once the delivery team showed up I was please with how they helped me and my husband with the set up. After placing it were we wanted it and finally turning it on I could proudly say this was once of the best purchases I have ever gotten the sounds is amazing the picture is beautiful and the face that you can talk through the remote to tell it what to go to is so helpful when navigating three channels. I would 10/10 recommend purchasing this Sony tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mdav28, awesome! We are truly happy to hear you are satisfied with the superb picture & sound quality, and features of our 75" X800H! We are also pleased you are satisfied with the service of Best Buy! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you so much for choosing Sony!
- Romeo
- Pros mentioned:Ease of use, Tv quality
Rated 5 out of 5 stars
GREAT TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love love love this TV! the quality is awesome. the remote simple to use, adding aps is a breeze. we highly recommend this TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Linda, Great! We are glad that you like your new Sony 4K TV, especially its picture quality and overall features. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. We appreciate your feedback. Thank you for choosing Sony! -Jess
- Pros mentioned:Color, Ease of use, Picture quality
Rated 5 out of 5 stars
Great quality Television.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very beautiful picture and dynamic colors. Love how easy it was to set up and connect to all my devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, we're glad you love the ease of setup and the picture quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great product for a reasonable price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After hours of research and comparisons, I got the 75” Sony X800H and am happy with my decision. The picture quality is great, the colors are bright and vibrant, and the speakers are good for a small-mid sized room. I was debating between the 65” 900 model, but for the same price, why wouldn’t I get the 75”? The Android OS is very smooth and intuitive. I would recommend this TV for anyone looking for a theater experience without breaking the bank.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lordmtllca, Awesome! We're glad to hear that you are happy choosing this TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing your feedback regarding the quality and colors of the picture of this X800H LED 4K Ultra HD TV! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice picture!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with this TV. I have a large living room and it’s the perfect size. Picture is beautiful and easy to set up. If you’re on the fence buy it! My family loves it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GingerW, Wow! Thanks for this amazing review! We're glad that you're enjoying the excellent picture quality and how it fits perfectly in your living room. Good to know your investment is worth it and you easily setup this TV. At Sony we strive to put forward the best possible products for our customers. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Jess
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Love this Sony TV!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went shopping for a new tv as my 6 year old one faded to black and I needed one. I was only looking at 55-65" as I felt they were big enough and would fit on my existing stand. Well....took my husband with me. This is what he picked out. (Needless to say the next stop was a furniture store for a new stand!) This TV has a beautiful picture, is easy to use. My grandkids love the one-button access to Netflix.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Venuscowgirl, We are so glad to hear that you are happy with the picture quality of your new 75" X800H TV! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great choice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After studying and reviewing new TVs for some time, and our 12 year old plasma starting to act up when powering on, it was time to look for a replacement. Knowing we wanted a Sony, but didn’t want to worry about the burn in on OLED’s, we decided on the X800H. After 3 months ownership, very happy with this purchase. Great picture and great audio. Easy to set up. I feel anything more than this would have been a waste of money for us.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv! Picture and sound quality are exceptional! Great buy!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Beautiful picture at an affordable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion, the Sony X800H is an exceptional value. The picture is beautiful and bright enough for viewing throughout my living room. For a 75” TV, it is on the affordable end. A person could spend 2 times more, or even 10 times more for a 75” TV. It is only fair to take this into consideration when reviewing it. Naturally there are TVs out there with nicer exterior cabinets, higher resolution and which contain more intricate bells and whistles. But those TVs will cost you thousands more. I can honestly say that I’m completely unconcerned with any of those extras when I watch this TV. The picture is stunning and the controls are easy to use. This is a value-packed TV, especially when you take into account how much you’re getting for its reasonable price tag. My only complaint isn’t really even a complaint at all because I expected it. As with so many TVs today (even many of those which do cost significantly more) the sound is tinny. That is the only reason for 4 stars instead of 5. I don’t know what it is about virtually all the TV manufacturers but they seem to not be able (or willing) to bring in the lower range and incorporate a full sound into the TVs of today. Perhaps they feel that everybody is going to augment the sound with other equipment anyway so why bother. Though pretty much true, sometimes it would be nice to not have to bother with the other equipment. It would be good to just turn on your TV and have it sound good (full range) all by itself. But again, I know how things are and expected that. Of course, I’m augmenting with other audio equipment. Bottom line: Sony delivers a very good TV at a very good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baskinthesun,
Wow! Thank you for taking the time to write such a thorough review of our new X800H! We're thrilled to know that you like amazing picture quality, reasonable price, and overall performance of the TV. Good to know that your investment is worth it. We value your input regarding the sound quality and appreciate the feedback. You can configure various settings related to the TV’s sound such as sound quality and sound mode to your liking. For more details, refer to the link below.
https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_02.html?hl=adjust+sound
With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony!
Regards,
Jess
- Pros mentioned:Picture qualityCons mentioned:Bluetooth
Rated 4 out of 5 stars
Great picture quality but Bluetooth is useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture quality is very good. I was able to get the remote to control my cable box which makes for less clutter. The only issue I had was with Bluetooth. I wasn’t able to add the sound bar to Bluetooth with builtin interface. You have to download Bluetooth app to add the sound bar. It should not be that difficult to add a sound bar. I have cheaper TVs that can add a sound bar using the builtin interface.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV800, We apologize for the inconvenience. The TV does not natively support Bluetooth audio out. This feature may work with a compatible external USB Bluetooth Adapter or 3rd party Bluetooth applications that can be downloaded from the Google Play™ Store. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony Bravia is the best!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV! Picture is beautiful and so easy to download and access all of our apps and settings. We’ve been nothing but happy with our Sony Bravia smart TV and we love the 75” screen. This is our 2nd Bravia. The first one was purchased around 2003 and still has a beautiful picture and and amazing sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sissy, That's great! We are thrilled to hear about your amazing experience with your X800H TV. We're also glad to hear that you appreciate the outstanding picture quality and huge range of apps from Google Play Store that make your life more fun and entertaining. Sony's Smart Android TV has an unbeatable number of apps. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your wonderful feedback and for trusting Sony! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
UI is a bit slow
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great but the menu lags quite a bit. Overall, pretty decent TV
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound quality are great. Setup is super easy. Only advice is that if your home theater system is not eARC/ARC ready you will likely need an optical audio cable to complete the setup so you can hear audio out of your speakers. Blue Ray setup easy but couldn't listen to audio out of speakers had to use the TV audio which was fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lama, Awesome! We're glad to hear that you like the picture and sound quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We appreciate your feedback regarding the audio connection.Thanks for sharing your feedback. Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv with a ton of features for the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. It walks you through the steps to setup the television to WiFi and cable. We also hooked a sound bar and it helped with that also. Simple and easy! Picture is wonderful and crisp. I would buy again. We actually have a 55” Sony and we were so happy with that we upgraded to 75” for the tv downstairs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allan, We're very grateful for this positive feedback! We're glad to hear that you appreciate the beautiful picture and features of this X800H LED 4K Ultra HD TV. Good to know that you easily set up this TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for leaving us such a wonderful review and we really appreciate you being a loyal customer and helping to share the word about us! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Thank you for trusting Sony! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Almost a full month with this TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost a full month with this TV. I upgraded from a Sony XBR-65X850D and the difference is very noticeable. Setup is fairly easy and is a two person job. You must follow the illustrated instructions. Some things I like: Android / Google integration Apple TV/ Air Play integration It loads up fast Sharp image Some things I don't like: -Menu options layout. The menu settings were easier to see in the 850d. -Sometimes the TV does not properly decode the dolby digital signal to my receiver. I'm using a Harmon Kardon AVR1700. The signal comes from ATT TV to the TV then to the receiver. Sometimes I get a 2 channel signal when it should be 5.1 -Google assistant does not speak spanish -The Ring access is to cumbersome. You must say, Alexa show me ring cam on my Sony TV. It's too long and takes a while to load. There should be a shortcut on the remote -The remote should allow you to setup shortcuts to your preferred apps or to Ring cam for example. -The stand is too wide apart and too big. I prefer the middle base which the 850d had. -no real cable mangement/concealer built in. Other than this, images are nice, it's fairly fast, and looks good. Sony: Please allow sony cameras to connect to TV wirelessly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTony, We value your feedback on this TV. We sincerely apologize if this is an inconvenience for you. The TV menu layout designed according to the best way to navigate by the users. We recommend connecting this TV to the audio system in the HDMI input terminal bearing the text “ARC” or “eARC/ARC”. Some functions of Google Assistant won't work depending on the country. The Google Assistant can be used in the following countries and languages as of May 2020.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x800h/articles/00201368
Also, thank you for sharing your input for the improvement of our product. We're glad that you appreciate the picture quality of this TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony - 75" Class XBR X800H Series LED 4K UHD Smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once the tv was installed, I was impressed by the picture quality and the great sound. What impressed me the most was the ease of use. I am a very low tech guy and the product made it so easy to use. I just push one button and say out loud what I want to see and a second later it is on the screen. I am impressed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi newtv, Awesome! We're are glad that you impress with the picture quality and the great sound of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
excellent big screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First real high end flat screen for me as I am coming from a circa 2006 plasma. Just really impressed with the picture quality, ease of set up and sound. The 75" screen looks great, football games comes to life. I paired it with HTG700 sound bar. Given the TV has eARC capability to set up and DOLBY atmos, they work well together.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Braviaowner, Thank you for this amazing and detailed review of your first Sony X800H LED 4K HDR TV! We're glad to hear that you are enjoying the overall features, amazing picture and sound quality. Good to know that it works well with your Sony HTG700 soundbar. You’re now able to enjoy immersive, engaging cinematic experience in your home. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess


















