Customer Ratings & Reviews
- Model:
- XBR75X800H
- SKU:
- 6401049
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and large screen of the 75" Class XBR X800H Series LED 4K UHD Smart Android TV. They appreciate the excellent picture and sound quality, user-friendly menu and navigation system, and affordability of the TV. However, customers are negative about its reliability, dead pixels, lagginess, Bluetooth connectivity, and weight. Some users have experienced issues with the TV breaking down after a few years of use, dead pixels on the screen, lagging performance, inability to connect to Bluetooth devices, and its heavy weight.
This summary was generated by AI based on customer reviews.
Horrible skin tones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible skin tones. The worst I have ever had. Sometimes they look very good but most of the time horrible. I have to adjust the settings every time I turn the channel to try and get something close to a good skin tone. My old Mitsubishi DLP tv had a better picture. I have had it less than a year but will probably replace with a Samsung ot something better, This TV really sucks! Don't even consider a Sony
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GaryB,
Thank you for the feedback on your experience with your Sony X800H Ultra HD Smart Android TV.
Thank you for sharing your honest review. We regret to hear you are having picture quality issues with your unit. We value your input and appreciate the feedback. We would like to discuss this further to assist you.
Picture quality depends on the signal and content. You can configure various settings related to the TV display such as such as color and brightness for picture quality, or screen size. You can also select the appropriate picture mode for your Android TV according to the content you are watching such as movies or sports which suits you best. If the Android TV automatically switches to different picture mode after the Picture Mode settings was changed, make sure the Auto Picture Mode is Off.
On the remote control, press the HOME button, then select [Settings] — [Display & Sound] — [Auto Picture Mode] — the desired option.
For more information, check the Adjust the picture settings on your Android TV.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x800h/articles/00190409
Also, we’ve recently released a firmware update to address some of these issues. Please make sure that your TV is running the latest firmware. The software update improves the performance of the TV and includes key features, applications, bug fixes. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x800h/downloads
Sony commitment to customer satisfaction is our top priority. We want to make sure you’re taken care of.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks for shopping Sony!
Sincerely,
Jess
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The motion rate is garbage unless you like seeing the matrix in every frame. Regret buying this tv, sold it for half price just to get rid of it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV.
Thank you for sharing your honest review. We apologize that it didn't live up to your expectations. We value your input and appreciate the feedback. On some screens, sports and fast action scenes go by in a blur. Our Motionflow XR refresh rate technology keeps movement smooth and clear, allowing fast moving action sequences in sports and movies to be seen with lifelike clarity which results in less motion blur and afterimage, more flowing motion. You can configure various settings related to the TV display such as motionflow and cinemotion settings for picture quality to smooth out any content.
We regret to know that the unit had to be sold. Thank you for sharing your feedback, it helps us improve our future products.
We hope that you will shop Sony again in the future
Regards,
Jess
Fire Hazzard!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Lemon. Please look up the term "Sony Reboot Loop" and you will understand.
No, I would not recommend this to a friend