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Customer Ratings & Reviews

Your price for this item is $2,199.99
The comparable value price is $3,199.99

Customer reviews

Rating 4.7 out of 5 stars with 506 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, color accuracy, and ease of use of the 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). However, some customers reported issues with the TV unexpectedly turning off and on, and a limited number of HDMI 2.1 ports. A few users also mentioned software-related problems, such as freezing or restarting. Overall, the positive feedback on image quality outweighs the negative comments regarding reliability and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 506 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 77”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing! Feels like looking through a window!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldW,

      Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the picture quality of our Sony TV. It’s wonderful to know that it feels like you’re looking through a window!
      With the K-77XR80 you can enjoy brilliant pictures and pure black OLED.

      Enjoy your viewing experience!
      Warm regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    77 inch sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and color clarity very pleased with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ArthurW, thank your this excellent review! We're delighted to hear that you're satisfied with the exceptional picture quality of the BRAVIA 8. Thank you for choosing Sony! Regards, Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia 8 is amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures and sound. Good quality , The best TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juanfra5000, thanks for taking the time to share your 5-star review of the BRAVIA 8!

      It brings us great satisfaction to hear you're experiencing great picture/ and sound quality. We really appreciate that you've called it "The best TV", we're so glad you're enjoying it!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony bravia oled 4k k77xr80

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Sound.very detailed color variation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JeanV, thank you for the five-star rating! We're delighted to hear you're enjoying the BRAVIA 8 exceptional picture and sound quality. Thank you for choosing Sony! Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV, works well in my bright living room.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, works well in my bright living room. Very clear picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobC, thank you for sharing your experience with the BRAVIA 8! We're delighted to hear that the picture remains clear and vivid, even in a well-lit room. Its light-sensor is built to adapt to real-world conditions like yours, and it's great to know it's delivering the vibrant and crisp image expected! Thank you for choosing Sony. Best regards, –Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing tv. Extremely high quality. Operating system works flawlessly. Picture is realistic and high HD. Couldn’t be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BSav, Thank you for sharing your experience with us! We're glad you're enjoying your Sony BRAVIA 8 TV, and that you find it's overall quality amazing. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Rated 5 out of 5 stars

    Great job Matthew

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew the tech expert at best buy in Selma did a great job of explaining to me the differences between 3 OLED tvs. So i purchased the Sony from his advice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldS,

      You made the right choice! You will definitely enjoy the Sony BRAVIA 8 TV! It's great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Oled no issues. I do suggest researching the best settings for the enviornment you have it set up in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CalebM, Fantastic! We're delighted to learn that you are pleased with the outstanding performance of your BRAVIA 8! Thank you for your perfect five-star review, and for choosing Sony. - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED SONY TV IS AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Best I ever had. Black color is deep.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GlennM,

      Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10/10 Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I’ve ever owned! Picture is super-crisp and bright, and the quality is second to none.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jmanc,

      Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV... Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv ever. I love how it has a calibrated mode for Amazon Prime and Netflix. My PS5 has never looked better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackson,

      You made the right choice with the Sony BRAVIA 8! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv, crystal clear, easy to set up, worth buying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HollyF,

      Perfect! We're thrilled that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony is worth it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the Samsung was equally intriguing the Sony was ultimately a better option especially considering the price difference!! Also If looking to get any new TV you should budget in a sound bar for the full experience!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your thoughts and for recommending the Sony K77XR80, LukeS! We're glad to hear you found it to be the better option, especially considering the great value it offers compared to other brands.

      For the best TV experience, you're absolutely right about the impact of a soundbar. Adding a soundbar or home theater system can significantly enhance your viewing by providing richer, more immersive audio. The K77XR80 supports a range of audio solutions, including Sony’s own soundbars (like the HT-A7000, HT-A5000, HT-A3000, and HT-A9 series) as well as other compatible brands. Connecting via HDMI ARC or optical cable generally provides the best results—just ensure you update your devices to the latest software for optimal performance. If you ever need guidance on compatibility or setup, our support resources are always available to help.

      Thank you again for your recommendation—enjoy your Sony TV and the upgraded sound experience!
      Thanks for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best clear quality picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, absolutely no glare. Love the thin black edging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user452128,

      Perfect! We're thrilled that you like the picture quality and design of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv Sony beavia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV, I recommend it, very good sound and image

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorG,

      Great! We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great TV, reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears I've chosen a good model for my new tv. The salesman was very helpful. The color and definition are amazing, and the price was reasonable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertE,
      Thank you for sharing your experience with the K77XR80 TV! We're thrilled to hear that you're enjoying the stunning color and definition it offers.
      With our K77XR80 you can enjoy brilliant pictures and stunning detail of OLED for astonishing texture and realism.

      Thank you for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 77” Bravia 8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Great picture on my 77” Sony Bravia 8

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HowardB,

      You made the right choice! We're glad that you like the size and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Apple TV users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefer a TV without the “Google” programming embedded. I don’t use Google and I like to go strictly through Apple TV. It would be helpful to have a toggle switch to shut off Google altogether. - The TV comes with an unpleasant and distracting voice announcement feature turned on - the TV should arrive with this feature turned off. - The default sound output has no way to switch to my sound system permanently but rather only allows a “ temporary” setting to use the sound system. The built-in TV sound is poor.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charles,
      Thank you for sharing your feedback! We understand your concerns regarding the Google features and sound settings on your TV.
      Google Setup: You do have the option to perform a basic setup without logging into a Google account. This allows you to bypass the Google integration if you prefer to use only your Apple TV.
      Talkback Feature: The voice announcement you mentioned (Talkback) can easily be turned off. Here are the steps:
      Press the Quick Settings button on your remote, select Settings > System > Accessibility > Talkback.
      Then, switch it OFF and press Enter. You can refer to this guide for a detailed walkthrough.
      Sound Output: To address your sound system issue, please ensure that you’re using a wired connection to your sound system. If the connection is wireless or temporary, the TV may default to its built-in speakers. Once connected via HDMI ARC or Optical cable, you should be able to use your sound system as the permanent audio output. Ensure that the audio output settings on your TV are set to use the audio system. You can find this in the TV settings under Display & Sound > Audio output > Speakers > Audio system.
      Built-in TV sound: You can customize your TV’s audio settings, including sound quality and sound modes, to fit your preferences by following the steps in this link: https://www.sony.com/electronics/support/articles/00302857?utm_source
      For further assistance with your TV, you may reach out to our team directly through the official Sony support website https://us.esupport.sony.com/support/s/service?language=en_US
      We hope this information improves your viewing experience. Thank you for choosing Sony! -Maria Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8 77inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv set up was easy and it looks great. The color contrast is amazing and picture looks phenomenal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brandon, we are ecstatic to learn you're enjoying the great picture quality of the Sony - 77" Class BRAVIA 8! The XR processor built into this TV intelligently enhances every scene in real-time boosting color, contrast, and clarity. Thank you for choosing Sony and enjoy your new TV! Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality picture and audio is also great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaghuK,

      You made the right choice! We're glad that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

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