Customer Ratings & Reviews
- Model:
- K77XR80
- |
- SKU:
- 6578574
Customer reviews
Rating 4.7 out of 5 stars with 519 reviews
(519 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, color accuracy, and ease of use of the 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). However, some customers reported issues with the TV unexpectedly turning off and on, and a limited number of HDMI 2.1 ports. A few users also mentioned software-related problems, such as freezing or restarting. Overall, the positive feedback on image quality outweighs the negative comments regarding reliability and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV, looks and processes best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an awesome image — possibly more effective in a darker space. The screen is very reflective, giving me the saturated images — but still correctly colored that I want. Both the screen and the processor combine to give me an image that competes with professional monitors. As a semi retired film/video professional, I can tell you the image is fantastic. Sometimes I have to make sure to dial back the processed look — usually triggered by the TV’s sensitivity to how much light there is the room. If not a big sports fan, go with the cinema look. Built in sound is above average.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Poor, we are delighted to hear that you've been enjoying the excellent picture quality as well as the sound of the Sony - 77" Class BRAVIA 8, we really appreciate your feedback and we hope you continue enjoying the product! Best regards, - Dominick
- Pros mentioned:Color
Rated 5 out of 5 stars
This is why I always come back to Sony!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blacks deeper than a black hole and eye watering peak brightness! Excellent contrast and that special SONY sauce that brings everything to the next level! The IMAX enhanced content on the Sony Pictures Core (FKA Bravia Core) is mind-blowing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rey0,
We're ecstatic to learn that. Thank you so much for awarding your Sony TV a 5-star rating! Your appreciation for those deep blacks, outstanding peak brightness, and breathtaking contrast perfectly captures what makes your Sony K77XR80 special. That “SONY sauce” truly does elevate every viewing moment—and it’s wonderful to know you’re enjoying the IMAX enhanced content on Sony Pictures Core for a cinematic experience right at home.
Thank you for choosing Sony—wishing you a day as vivid as your TV’s display!
DiegoV.
- Pros mentioned:Picture qualityCons mentioned:Connectivity
Rated 4 out of 5 stars
Great picture, but…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is awesome compared to my old 65 inch Sony. Only issue I have is keeping the connection with my optically connected speaker. For some reason it will revert back to the TV speakers. It’s really annoying to have to go to the settings and reconnect it back to my speaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidC, Thanks for sharing your review. We're glad you like your new TV. We apologize if you're experiencing some concerns with the speaker settings. Make sure to keep your TV up to date to avoid any performance issues. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Can’t think of a good title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture especially for movies and dark lit rooms. A little glare with the lights on or if you have the window blinds up but not terrible. Great viewing angles. The software is meh all the settings are messy and confusing at first. I had sound delay issues on certain picture settings. Quality Sound bar or sound system is a must to make the perfect set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your detailed feedback regarding the K77XR80, Diddydaddy. We're delighted to hear you’re enjoying the outstanding picture quality, especially for movies and viewing in dark rooms, as well as the wide viewing angles. We appreciate your comments about glare; we recommend using the TV’s ambient light or auto luminance settings, as these features can help optimize brightness and reduce glare in brighter environments. You can find these adjustments in the “Display & Sound” menu under “Ambient Optimization Pro” or “Ambient light sensor.” If the screen remains too bright or you continue to notice glare, you can further adapt the screen brightness through image quality settings to fit your room conditions.
We understand that some picture and software settings can initially feel overwhelming. Our TVs offer a range of customization so users can fine-tune to their preferences. For easier navigation, try using the “Quick Settings” button on your remote, which will provide access to the most used settings and help simplify the adjustment process. If you’d like to tailor your viewing even further, the “Picture” menu enables you to tweak modes such as Cinema, Game, and Custom for different activities, and you can find helpful descriptions directly on the screen for each option. For additional support, refer to the picture settings guide on our support pages.
Regarding the sound delay you’ve experienced with certain picture settings, this can occasionally happen depending on the combination of audio output modes and connected devices. To help resolve this, make sure the TV has the latest software update installed. If using a soundbar or audio system, try setting the TV’s 'Digital audio out' to 'PCM' and adjusting the A/V sync settings found under 'Audio Output.' For HDMI-connected audio systems, changing passthrough or sync options may help.
Your recommendation to pair the TV with a high-quality soundbar or sound system is excellent for an immersive home theater experience. Sony offers a range of compatible soundbars and audio accessories designed to complement your TV. For optimal performance, ensure HDMI cables are securely connected and the settings on both your TV and audio system are configured for your preferred setup.
We’re always working to make the setup experience smoother and appreciate your honest feedback—it helps us improve our products and services. If you have further questions or need step-by-step support for your setup, please visit our support site or reach out to our customer care team.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Rated 5 out of 5 stars
Good TV, but sales associate lied about membership
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. The sales associate told me I’d have 12 months of price match if I paid $50 for a membership, but he lied to me. The price match was only good for 60 days. So, I canceled the membership after finding out the hard way when the price dipped $300 only 90 days after my purchase. I bought it at the Quail Springs location in OKC. Sales associate gave me false info.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
77" Bravia 8
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture. Blacks are incredible. Can get dark at times, but great for movies
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ZacharyK!
Thank you so much for sharing your feedback with us. It is fantastic to know that the picture quality of the K-77XR80 is impressing you, especially the deep blacks that really enhance your movie experience.
We appreciate your decision to go with Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv the picture quality is great and you can adjust it to your preferences. The remote I feel can use a a redesign. Or maybe i just have to get used to it as it does not have a traditional layout.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Irbz,
Thank you for the 5-star review! We're so glad you love the picture quality of your new Sony BRAVIA 8 and are enjoying the ability to customize the settings.
We also appreciate your valuable feedback regarding the remote. We understand that new designs can take some getting used to, and we'll be sure to pass your comments along to our design team. Your input helps us make our products even better in the future. Thanks again for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worried now relieved!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried about this TV not being bright enough, that has not been a problem. My first OLED and it's everything I expected. The sound is very good and I have a pair of Sony noise cancelling headphones that I had paired with a Samsung QLED, they were always crackling. Since pairing them with this tv with 3D sound pairing crystal clear. 1 to a 100 99.999.
I would recommend this to a friend Rated 5 out of 5 stars
Best Electronics Store in Memphis!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to the Memphis TN store on Poplar. Purchased a new TV. I soon after had a problem with a TV. The manager, Cam, bent over backwards to take care of me! Best retail manager I have ever dealt with. A real professional. Also, everyone I worked with at the store was super nice, and seemed to really love working there. Incredible experience!!! I'll never shop for electronics anywhere else. Customer for life...
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
My Sony Bravia 8 Oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice pics and nice to have a Google TV given we stopped paying for cable. I initially bought the Bravia 9 mini Les but honestly Oled is just amazing. The tv size is great and fits perfects given I had to downgrade frim an 85” tv which was a bit overwhelming for my eyes given our living room is not that big. Tye sound is better than my previous LG oled but I also added a sono sound bar which makes it more enjoyable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoyDakar,
Amazing! We're glad that you like the picture quality, Google software, size, and sound of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony bravia 8 77in tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the sony bravia 8 is n June 11 and simply love the size, picture and sound. Sony hit another one out of the park. I highly recommend this tv over the a95l that is twice as expensive. After owning several sony tv's over the years. I looked at several other brands but sony is the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TJforfun,
Thank you for choosing Sony!
We're thrilled to hear that you're loving your Sony K77XR80. It’s wonderful to know that the size, picture quality, and sound have exceeded your expectations.
We take great pride in delivering top-notch products, and your recommendation means a lot to us. It’s always rewarding to hear from loyal customers like you who appreciate the quality and value that Sony TVs provide.
Best regards,
-Fred
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sean
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning picture quality, perfect blacks, and rich colors make the Sony 77” BRAVIA 8 OLED a visual masterpiece. Sleek design, immersive sound, and intuitive Google TV interface elevate the experience. A premium 4K TV worth every penny for cinephiles and gamers alike. Simply breathtaking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Hays,
Thank you for choosing Sony!
We're thrilled to hear that you are enjoying the stunning picture quality, perfect blacks, and rich colors of the Sony 77” BRAVIA 8 OLED. It's great to know that the sleek design, immersive sound, and user-friendly Google TV interface are enhancing your viewing experience. This exceptional 4K TV truly is a remarkable investment for both movie enthusiasts and gamers alike. Your feedback is greatly valued!
Bet regards,
-Fred
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best OLED TV out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Quality of the screen is amazing as well as the images it is able to produce. To test out the image we played Dune Part 2 and it look increidble, theater quality even. I would highly recommend this TV to anyone who wants a large display with increidible visuals
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RobertoL,
Thank you so much for your positive feedback, K77XR80! We're thrilled to hear that you're enjoying the amazing screen quality and the stunning images it produces. It's great to know that playing Dune Part 2 provided you with a theater-like experience. We appreciate your recommendation and are delighted that our TV has brought you satisfaction with its large display and incredible visuals. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Cinematic / immersive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 77" model has a superb picture. I think I may have won the panel lottery. This thing looks Really good. Love the Quad leg positions and how easy they are to install. The thicker back on the TV looks great and feels very solid/high quality. HDR / Dolby Vision looks Amazing. Has great peak brightness. Very color accurate out of the box on most of the presets. If you get the Calman app, it will unlock Custom 1 and 2 for additional Settings options. The A95L is simply priced too high to make the stretch vs the Bravia 8.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi naim4250, Thank you for your feedback! We're thrilled you love the picture quality of your Sony BRAVIA 8 and appreciate the easy stand installation and solid build. It's great to hear HDR and Dolby Vision are enhancing your viewing experience. We understand your thoughts on pricing and are glad the BRAVIA 8 meets your expectations. Enjoy the stunning visuals, and thank you for choosing Sony! -Maria
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great big screen OLED!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great big screen OLED. I got this to take the place of my older Sony OLED 65”. Good sound, and great picture quality that you expect from an OLED. Good menu and operating system. I love that Sony makes the different placement options for the pedestals. I enjoy having the gaming picture option for watching/playing my game systems.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnnyQuest247, thank you for your positive review!
We're thrilled to hear that our OLED TV met your expectations by delivering great sound and picture quality, along with a user-friendly menu and operating system.
It's wonderful to know that you appreciate the flexibility provided by the different pedestal placement options and that the gaming picture mode enhances your gaming experience. We strive to incorporate features that offer both versatility and superior performance for our customers.
Enjoy your new OLED TV, and thank you for choosing Sony!
Gus
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a wonderful experience purchasing our tv. Our salesman was friendly, very knowledgeable and nice. He went out of his way to help us. Our So y TV has beautiful colors and the details are very clear. Happy customer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ZaidaP,
Thank you for choosing Sony!
We're immensely pleased to hear you had such a wonderful experience purchasing your K77XR80 TV! It's truly rewarding to know the Best Buy salesman was friendly, very knowledgeable, and nice. And, of course, we're thrilled that your Sony TV delivers beautiful colors and very clear details.
Best regards,
-Fred
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing. I love how quickly it turns on and the screen is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoraY!
Thanks so much for sharing your feedback on the K-77XR80 television!
We are thrilled to hear that you think this TV is amazing! It brings us great satisfaction to hear you appreciate the quick start-up time and the perfect screen.
The BRAVIA 8 is an incredible TV powered by our XR Processor, which intelligently enhances color, contrast and clarity in real-time. Since you love the screen, you’ll be thrilled with its OLED technology, which delivers perfect blacks and stunning brightness for unparalleled realism.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy Family Experience with Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024) We love it the picture is beautiful colors and very clear. It is like being in a movie theatre my kids and family are really enjoying this TV we had Geek Squid mount it on the wall great job very professional. We are very happy and Best Buy truly is a great place to purchase electronics and appliances.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shorty,
Perfect! We're thrilled that you and your family are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 77 inch TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity and quality and definitely worth the extra money for an awesome picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rick,
Thank you for choosing Sony!
We're excited to hear that the K77XR80 TV is delivering great clarity and quality for you. Your recognition of the value it brings means a lot, and we’re glad it’s enhancing your viewing experience. Thank you for sharing your positive feedback!
Best regards,
-Fred
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Another great TV from Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony Bravia 77" Bravia 8 OLED TV is everything I was looking for when my 65" Samsung started going bad. Beautiful picture, Great OTA Tuner, Very good sound(for tv speakers). Football and Hockey games look amazing on this TV. It took a little adjusting to make the picture a little brighter, but worth it. I recommend turning off the ambient light sensor. Made a big difference for the brightness. I would differently recommend this tv is you are on the fence.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pete,
You made the right choice upgrading to the Sony BRAVIA 8! We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!
-Ralph






























