Customer Ratings & Reviews
- Model:
- K77XR80
- |
- SKU:
- 6578574
Customer reviews
Rating 4.7 out of 5 stars with 519 reviews
(519 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, color accuracy, and ease of use of the 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). However, some customers reported issues with the TV unexpectedly turning off and on, and a limited number of HDMI 2.1 ports. A few users also mentioned software-related problems, such as freezing or restarting. Overall, the positive feedback on image quality outweighs the negative comments regarding reliability and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Sound is good enough we don’t feel the need for a soundbar and additional speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marshall,
Thanks for sharing your positive feedback on the BRAVIA 8.
We're so glad to hear you're loving the picture quality and the TV's sound is so impressive that you even don't feel the need for a soundbar!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bravia 8 OLED Picture Quality Is Exceptional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality of the Sony 77" Bravia 8 OLED is exceptional. We've had other OLEDs before, but none compare to the Sony and its dynamic range. Blacks are truly black and colors appear natural. Very happy with this TV and would highly recommend it. I can't comment on the Sony's speakers as it's part of a home theater system so all sound it routed through an external receiver/amplifier and speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jfwright1955, Thank you for taking the time to share your experience with your Sony TV! We're very much pleasured that you find the Sony BRAVIA 8 TV exceptional for its over 8 million self-lit pixels that are precisely controlled to produce pure black with high brightness. It also great to hear that you are happy with your purchase. Thank you for trusting and recommending Sony, enjoy! -Maria
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Sony Bravia 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, caught on sale. Brightness and overall quality is worth the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YedFam,
You made the right choice! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Television I’m very pleased with how this tv works and my wife and I are enjoying the color which makes you feel like you’re right there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ConradC,
That's wonderful to hear! We're so glad you and your wife are enjoying the fantastic color and immersive experience of the BRAVIA 8 OLED TV. We put a lot of work into creating a picture that makes you feel like you're right there in the moment, and it's incredibly rewarding to know we've succeeded. Thanks for choosing Sony. -Eliab
Rated 5 out of 5 stars
Sony tv and soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size, clarity and colors. The associates were very helpful in assisting us as to what to buy. Their suggestion to get a sound bar was the needed added feature to complete our purchase. Thanks!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Televisions,
Thank you for choosing Sony!
We're honored to hear that you love the size, clarity, and colors of your K77XR80 TV. It’s wonderful to know our associates could provide helpful guidance, and that the sound bar recommendation enhanced your overall experience. Your thoughtful feedback inspires us to continue offering personalized support that truly makes a difference. Thank you for sharing!
Best regards,
-Fred
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal tv and sound quality from Sony again. This TV flexes between video games and movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HondoH,
We're so glad to hear that your Sony BRAVIA 8 TV delivers phenomenal picture and sound quality, and smoothly flexes between video games and movies. Thank you so much for sharing your fantastic 5-star review! The versatility and performance of this model make it a standout choice for both immersive gaming and cinematic viewing at home.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Modern easy-to-use technology at your fingertips!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Ordered online and picked up Friday before Christmas and surprised my wife for Christmas after our 2 1/2 year house rebuild and it rocked her world. The sound bar was delivered Christmas Eve and now it's like being in the theatre but at home. Love all the options and apps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimB,
You made the right choice! We're glad that you and your wife are enjoying the picture quality and smart features of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, play back is super clear but a pain to set up with google. Couple of installations got in a loop which was a pain and strangely a few apps says I’m in another region other than NAM.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MATTHEWC,
Thank you for choosing Sony!
We're really happy to hear that you're enjoying the excellent picture and super clear playback on your K77XR80 TV.
We're sorry to hear about the issues you encountered during the setup process with Google and the problems with some apps displaying the incorrect region. To assist us in gathering more information regarding this matter and to work together towards a solution, please reach out to us via email at socialsupport@am.sony.com. We kindly ask that you include the following details in your message:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience, and we look forward to assisting you further.
Best regards,
-Fred
Rated 5 out of 5 stars
Extremely helpful sales staff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales Staff are incredible, AAron especially is extremely knowledgeable of many aspect and ensures I understand what Im getting into. He's very patience and answers all questions fully. He also provides very helpful advice to include expiration timeframes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BillD,
That's wonderful to hear! We are delighted that Aaron provided you with such an incredible, knowledgeable, and patient shopping experience. We will be sure to pass along your kind words to the sales team.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and colorful picture and easy to use. Thank u for the recommendation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamessE,
Great! We're thrilled that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Amazing Picture, Proven Reliability, and Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV and proven reliability. We love the picture quality and features of this tv. I didn’t want to spend money on the other big names that unfortunately only last a few years. This Tv is worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CvilleHorn,
Thank you for choosing Sony!
We're excited to hear that your K77XR80 TV offers excellent picture quality and reliable performance. Your trust in choosing a product that delivers lasting value means a lot to us. Thank you for sharing your experience and support!
Best regards,
-Fred
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv had been very good. Extremely clean and vibrant. The speakers in it are surprisingly good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Thank you for choosing Sony!
It's truly wonderful to hear that you're enjoying the K77XR80 TV, especially noting the vibrant display and surprisingly good speakers. We appreciate your kind words and are pleased to know these features are making a positive impression.
Best regards,
-Fred
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awesome, it is super easy to use and definitely the best looking tv I’ve had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanM,
Great! We're glad that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
An excellent viewing experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. It enhances the quality of pixels and provides an excellent viewing experience. It automatically adjusts the picture quality and settings, as well as the outstanding audio quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamanujamR, thanks for sharing your fantastic experience with the BRAVIA 8!
We're so pleased to hear you find it a "Great TV" and that it enhances pixel quality for an excellent viewing experience. It's also wonderful to know you're appreciating the intelligent features like Auto Picture Mode and more settings adjustments, alongside the outstanding audio. That's exactly the seamless and immersive experience we aim to deliver!
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV and receiver!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new Sony Bravia 8, 77” TV and Denon receiver and couldn’t be more pleased. Great picture quality and receiver complements my surround sound system. Very happy with these products and Geek Squad installation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James,
Awesome! We're thrilled that you like the picture quality of the TV and how it works well with your home entertainment system. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a very clear and bright picture. It looks great in my living room. The only thing that I have had an issue with is it cuts off about once every evening and then turns back on by itself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AutumnP, thanks for sharing your experience with the BRAVIA 8!
It's great to hear the picture quality stands out and that it fits beautifully in your living room. Regarding the brief shut-offs you mentioned, we recommend checking for any available software update in Settings > System > About > System Software Update. A full power restart (holding the power button on the remote for a few seconds or unplugging the TV for about a minute) may also help resolve the issue.
If the problem continues, our support team would be happy to assist you further at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thanks for choosing Sony!
Sincerely,
-Jenn.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 77" Bravia
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, love the TV. Had some issues with it just rebooting randomly. Got with Sony support and they had me reset to factory and apply updates and it seems to be working good now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello home,
Thank you for choosing Sony!
We're glad to hear you're enjoying the great picture on your K77XR80 TV! It's also good to know that our Sony Support team was able to help resolve the random rebooting issue by having you reset to factory settings and apply updates.
We understand it can be frustrating when you encounter an issue, and we appreciate your patience and cooperation in getting it resolved. We're confident you'll continue to have a fantastic viewing experience with your TV. If anything else comes up, don't hesitate to reach back out to us!
Best regards,
-Fred
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and service from the Geek team. Reviewed all the features at set up
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 77" Class Bravia 8 OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. The picture quality is excellent. The colors enhance the over viewing pleasure. Watching TV makes you feel like you are actually at the location
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AbrahamR.
Thank you for your wonderful feedback on the K77XR80 TV! We're very glad to hear that you're enjoying the excellent picture quality and vibrant colors. It's great to know that the TV enhances your viewing pleasure and provides an immersive experience that makes you feel like you're actually at the location. Your experience motivates us to continue delivering high-quality products.
Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture right out of the box. Easy menu settings and bright.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Desmonkey,
Awesome! We're thrilled that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!
-Ralph






























