Customer Ratings & Reviews
- Model:
- K77XR80
- |
- SKU:
- 6578574
Customer reviews
Rating 4.7 out of 5 stars with 519 reviews
(519 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, color accuracy, and ease of use of the 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). However, some customers reported issues with the TV unexpectedly turning off and on, and a limited number of HDMI 2.1 ports. A few users also mentioned software-related problems, such as freezing or restarting. Overall, the positive feedback on image quality outweighs the negative comments regarding reliability and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia 77" OLED TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE this tv. I'm suddenly watching tv again. Robert has assisted me with two tv purchases, and definitely knowledgeable about all of the tvs, and he was correct...the Bravia 8 is the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GeorgianaN, thank you for the great score! We're thrilled to hear that you love the BRAVIA 8, and it's good to read you received excellent assistance at the store. Thank you for choosing Sony! My best regards. -Jenn
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Bravia 8 has delivered high-quality performance, showcasing exceptional visual clarity, advanced features, and user-friendly functionality. It stands out for its impressive picture quality and superior motion handling, which provide an immersive viewing experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IftikharK, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
Rated 4 out of 5 stars
Hard to Navigate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The menu and settings is extremely difficult to navigate. There are times where the TV, out of nowhere, while watching a program, will stop and search items are displayed on the screen, then 30 seconds later, everything is back to normal.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Dad4two.
We are truly sorry to hear about the two frustrating issues you are experiencing with your K-77XR80 television: difficulty navigating the menus and the unexpected interruptions where search items appear while watching a program. We apologize that this is impacting your viewing experience.
We understand your frustration with the TV's menu navigation and regret that the interface is not easier to use.
Regarding the unexpected searching, this is usually caused by the Voice Search/Microphone button on the remote control being accidentally pressed or stuck. To resolve this, please try the following steps immediately:
Check the Remote: Inspect the remote to ensure the Microphone button is not stuck. Try removing and reinserting the batteries after a few minutes.
Software Update: Ensure your TV has the latest firmware for stability improvements. (Go to Settings > System > About > System software update).
If the search issue persists after these steps, please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv for personalized troubleshooting.
Thank you for bringing this to our attention.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy! Clear picture. Easy set up. Delivery took longer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ikijigoku, Thanks for the 5 stars! We're thrilled that you find your Sony BRAVIA 8 TV's stunning picture quality great and the setup very user-friendly. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV out there I replaced another great Sony TV that was 9 years old and works fine but wow this TV was so much better than the older and far superior to all other TV's out now.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your wonderful experience with our Sony BRAVIA 8! We're delighted to hear that you are enjoying your new TV and that it has surpassed your expectations, even compared to your previous 9-year-old Sony TV. Our goal is to continuously enhance our products to deliver superior performance and an unparalleled viewing experience. It's incredibly rewarding to know that our efforts have made a positive impact on your home entertainment setup.
Thank you for your loyalty to Sony and for your glowing review. We hope you continue to enjoy your viewing experience for many years to come!
Gus
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Bravia 8
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to set up and navigate the home screen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GregJ, Thank you for the 5-star rating! We're very much pleasured that the Sony BRAVIA 8 TV's picture quality and overall interface are to your preference. Thank you for choosing Sony! - Maria
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome Picture Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium TV, stunning quality. I really recommend it, worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FabianneD,
We are delighted to hear you're enjoying your BRAVIA 8 TV! It's great to know the picture quality is living up to its promise and providing you with such a stunning viewing experience. Thanks so much for recommending it!
Thank you for choosing Sony!
All the best,
Estefany
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a very sharp picture. The colors are very vibrant and very detailed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffreyD,
Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Smart TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture. Nd the sharp color display! I love the size as well, it really fills up my living room!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dalec,
Thank you for the fantastic 5-star review! We are absolutely thrilled to hear how much you're enjoying the picture, sharp color display, and impressive size of your BRAVIA TV. It's wonderful to know that this TV has filled your living room and delivered the stunning, high-quality viewing experience we strive for.
Thanks for choosing Sony, have an awesome day!
DiegoV
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
BRAVIA 8 77"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this TV greatly. It replaced a Panasonic ZT60 65" Plasma in our basement. 4k movies really shine and show off the display's contrast and vivid colors. We demoed this set in the showroom vs the Samsung S90 & S95 and it won us over with the 'looking through a window' picture processing and quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sekmidlo,
You made the right choice upgrading to the Sony BRAVIA 8! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, so glad i changed my mind on the tv i went in looking for, this tv is just so much clearer and better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewD,
That's wonderful to hear! We're so glad you decided on the BRAVIA 8 and that you're experiencing the incredible clarity and picture quality.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Ideal TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous picture. By far the best TV I have ever owned. Since it is hung in a smallish room it feels even bigger than 77 inches. Couldn’t be happier with the choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephC, thank you for your wonderful review of the Sony K77XR80 TV! We're thrilled to hear that you're enjoying the gorgeous picture quality and that it feels even bigger in your smallish room. At Sony, we strive to provide exceptional viewing experiences, and we're delighted that you're happy with your choice.
To further enhance your viewing pleasure, don't forget to explore some of the key features of your k77xr80:
- 4K HDR: Enjoy breathtaking clarity, color, and contrast in every scene.
- Acoustic Surface Audio+: Experience immersive sound that comes directly from the screen.
- Smart TV Functionality: Access a wide array of apps and services for endless entertainment.
- X-Motion Clarity: Keep fast-moving sequences crisp and clear.
Thank you for choosing Sony! We hope you continue to enjoy your new TV for years to come.
Gus
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 77" Bravia 8 OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the TV. Has a very nice picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamieM,
It's truly wonderful to hear that you are very happy with your Sony BRAVIA TV and enjoying its beautiful picture quality. Thank you so much for your fantastic 5-star rating—your feedback means a lot! The K77XR80 is designed to deliver stunning visuals that make entertainment come alive, and we're delighted these vibrant images have made a great impression.
Thank you for choosing Sony—wishing you a bright and enjoyable day!
DiegoV.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television has a wonderful picture and was easy to install
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelG,
Great! We're glad that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia 8 – A Stunning Masterpiece in OLED Tec
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony Bravia 8 OLED TV, and I must say, it has exceeded all my expectations! From its breathtaking picture quality to its immersive sound experience, this TV truly delivers a cinematic experience right at home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeymanN,
Amazing! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
High Quality 4K
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony Bravia 77" has exceptional image quality. Well worth the higher price tag. The processor is superior in my my view than other TV in its class. The one thing they could do better is that it would be helpful for the remote to have backlut keys for easier use in a dark room. This TV pais really well with the Sony soundbar. Love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolM,
Thanks for taking the time to share your feedback on the BRAVIA 8! It's fantastic to hear you're so impressed with its image quality and the superior performance of the processor. We're also thrilled to know you've discovered how well it pairs with a Sony soundbar, which is a key feature designed to create a more immersive audio experience.
We also appreciate your valuable feedback regarding the remote control and the desire for backlit keys. This is a common and very helpful suggestion, and we have passed your comments along to our product development team—Customer input like yours is crucial for us as we continue to innovate and improve our products!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
SONY BRAVIA 8 OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must say, the salesperson who assisted me was incredible. This is the best Sony OLED I have ever bought! The quality and clarity it offers are astounding. The high-quality, stunning picture makes the movies I've watched so lifelike! I am extremely satisfied with my purchase; it was worth every cent!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QLED,
You made the right choice with the Sony BRAVIA 8! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it has been a good viewing experience. It doesn’t seem as clear as it was in the store but still clearer than LCD. The remote control buttons are a little small for someone with disabilities. The stand seems pretty sturdy as we chose not to wall mount it until we decide for sure where to put it. Overall it’s a nice tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyW! Thank for your sharing your experience with the BRAVIA 8 OLED TV. If the picture quality is not as clear as you saw it at the store, you may try to change some picture settings on the TV like: Brightness, color and picture mode. Here you have a link on how to adjust the picture settings: https://www.sony.com/electronics/support/articles/00190409?utm_source=glean. Regarding the buttons on the remote control, we appreciate the feedback, and we will take that into consideration for future improvements. Thank you for choosing Sony! Best regards. -Ismael
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV for movies is incredibly surprising!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
Thanks for posting this fantastic review!
We're delighted to hear the BRAVIA 8 is delivering such an impressive picture for movies and you're enjoying every detail, from the color to the contrast, immersed in a truly cinematic experience.
Thanks so much for sharing your positive feedback and for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 77-inch Bravia 8 OLED TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony Bravia 8 77-inch OLED TV, and it truly exceeds my expectations. The colors are true and vibrant, the audio excellent for TV speakers (but we also have Dolby surround) and the picture quality outstanding. I would definitely recommend this TV to anyone without reservation. I'm looking forward to streaming movies on it and watching sports.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deserthiker46, Congratulations on your new Sony Bravia 8! We're glad you like the vibrant colors, excellent TV speaker sound, and outstanding picture quality of this TV. Thanks for choosing Sony! -Sam






























