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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 790 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV's exceptional picture quality, vibrant colors, and ease of use. Many praise the OLED technology and its impressive contrast, although some mention the high price point as a drawback. A few users have reported concerns about the TV's reliability and weight. Other minor issues include the remote control and occasional screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 790 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best Buy I’ve made!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, brightness, and color! Picture almost looks three-D!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, TonyD! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Oled, Picture quality

    Rated 5 out of 5 stars

    Loving Oled TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product , lates line of Oled TV.. so far very happy with purchase .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful to hear, CarlosTV! We're glad that you are enjoying your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful natural colors, amazing gaming performance. Beware this is a Heavy set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the perfect rating, PhilippeR! We're glad that you are enjoying your games with your new Sony A80L 4K OLED TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    This tv is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great tv. Sound color size feels like we are at the theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethH, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Only Sony for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benn buying Sony televisions since my time in the military and swore never to buy anything else however, bought a Samsung tv. Found out it didn’t have a WiFi card in it so had to hardwire. Then, started seeing blue patches in pictures. Samsung said “too bad”. Bought this Sony OLED and cannot believe the picture quality, simply amazing. ONLY BUY SONY TELEVISIONS, PERIOD.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice with Sony, DonaldS! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One heck of tv. Excellent picture sharp,clear picture Blacks are black. Colors pop at you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! We're glad that you like the picture quality of your TV, MichaelG. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV - High quality picture, and great size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this purchase. The picture quality is amazing and perfect size for our living room! The Geek Squad crew did a great job with the installation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello annoyedcustomer100, Awesome! Thank you for sharing your positive experience with the XR-77A80L. We're delighted to hear that you are extremely happy with your purchase and that the picture quality and size are perfect for your living room. It's also great to know that the Geek Squad crew did a fantastic job with the installation. Thank you so much for your purchase and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture supported by a good user interface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my research I shortlisted Sony XR A80L and LG C3 and Samsung S90. Although LG C3 and Samsung S90 were couple of hundred dollar cheaper, I decided to go with Sony and I must say that I did not make a wrong decision. The picture quality and 4K upscaling is the best. I would recommend using a good soundbar with this. The integrated Google TV interface is much baser than Samsung's or LG's

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, DeltaBravo19! We are very happy that you like the image quality of our Sony XR77A80L BRAVIA TV. You will surely enjoy watching all the sports you love with our A80L. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV!!! The picture is clear and amazing. it is easy to use, and has a ton of feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WestTexan, We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV...great picture, easy to access apps. Works great (made for) Ps5 gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, ShadyK! We're happy to hear that you are enjoying your new Sony TV. Our pure black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Completely satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obvious review is that is a “Sony”. Picture quality is superb and judging by the other Sony televisions we have had in the past will last for quite a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, Thank you for the excellent review! We're glad you like the superb picture quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV! Could not recommend higher. Can’t really speak to the sound because we use a sound bar, but the picture is incredible. Excellent timing for the Olympics - we love watching in 4K! Wish more live feeds were in 4K, but that isn’t the TV’s fault.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice, Ariana! Just in time for the Olympics. Your satisfaction with the stunning 4K HDR picture, smart Google TV features, and overall performance of your TV are greatly appreciated. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the BRAVIA A80L OLED. Thank you for offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great - very clear and vivid. Easy to navigate around all menus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, MargaretS! We're glad that you are impressed with the picture and sound quality and user-friendliness of the TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy use, love this smart tv! Quality is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right pick, JodyW! We're glad that you are impressed with the picture quality of the TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony oled goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium tv from a premium brand. Would recommend using in dark room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV, Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Samsung user for years but wanted the Google TV experience. When looking at options, and considering we've had Sony TVs in the past, this is an excellent TV - great OLED color, sound quality excellent, couldn't be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimE, Thank you for the 5-star rating! We're happy to hear that you are impressed with the TV. Thanks for choosing Sony. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awsome quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal. The picture quality and audio/ video controls are very good and easy to use. The auto picture settings are really great for both bright and dark rooms. Highly recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Supra! We're happy to hear that you love your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Amazing, but too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, however for the price jump from something a little lower quality, it is quite expensive. Could've been even better for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CalebeG, we're glad you like your new TV. We appreciate your feedback regarding the pricing of the A80L. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Best Best…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of the TV is best and you will amazingly satisfied with the product. I was very confused about the choice in the market but the service at BESTBUY helped me a lot and thereby satisfied with the purchase as well. Thank you,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, NaaniReddy! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must Buy Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv to have in your home. Picture quality is the best I have seen today. Its great for using PS5, or Xbox gaming console. I would highly Recommend purchasing NVIDIA Shield Tv Pro to enhance your tv streaming. NVIDIA Shield Tv Pro doesn't freeze, and has the fastest streaming on the market today.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the positive feedback, Jerome! We're glad you like your new Sony TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

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