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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 793 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV's exceptional picture quality, vibrant colors, and ease of use. Many praise the OLED technology and its impressive contrast, although some mention the high price point as a drawback. A few users have reported concerns about the TV's reliability and weight. Other minor issues include the remote control and occasional screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 793 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for movies and gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall picture and color quality of this television is incredible. It’s the best TV I’ve ever owned. Would definitely recommend this to anyone looking to up their home entertainment system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi William, Thanks for the 5-star rating! We're glad that you are happy with your purchase. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tv. Great value for money, remote very user friendly as well as initial set up. Appreciated the honesty of the sales person at Best Buy. Terrific picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomasZ, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. The picture is the best ive seen. I replaced a Samsung Qled and there is no comparison. The Sony is absolutely gorgeous.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the perfect rating, Billy! We're glad that you are happy with the picture quality of the TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Sony owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from LG 77C8 to Sony 77 A80L. Picture on the Sony is quite improved from my LG. Sound on the Sony is great, better than an entry level soundbar. Very pleased with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanG, Amazing! Thank you for upgrading to your new Sony A80L. We're very pleased to hear you like the excellent picture and sound quality of this TV. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia A80L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. The picture pulls you in like you’re sitting inside the thing. I got the Sony soundbar too and can’t live without one now. If you get one buy it. I’m hooked

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, EarleW! We're glad you are enjoying your new set. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dream Come True !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This T.V. is absolutely AMAZING !! It's a TOTAL EXPERIENCE !! It's Everything I dreamed of and More !! The PICTURE quality is so CRISP and DETAILED, and the SOUND is EXCELLENT !! I LOVE it !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, LisaJ! We're glad that you are impressed with your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My SONY 77" OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up this model over Christmas 23's. Everything is quite brilliant and SO NICE..... So far, I don't have any complaining about SONY's TV. Hope that it will last.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, DerikD! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hard to beat a Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Fantastic picture, working well with my surround sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeeS, Thanks for the 5-star rating! We're glad you like the picture quality. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, beautiful picture, easy to use remote and, plenty of plugs in the back. We are not using the TV speakers so I cant comment on sound quality of the TV speakers. But we love this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the positive feedback, Brice! We're glad that you like your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one amazing picture and quality glad i went with Sony instead of Samsung sound is awesome and will be adding a soundbar for a cleaner look

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardP, We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new TV. The picture is fantastic; sharp, clear images with beautiful color!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MargaretM, Thanks for the 5 -star rating! We're glad you are happy with your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PERFECT TV!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV. It illuminates the entire space in my living room. I spent a lot of time researching TVs and just had to go SONY! Cant go wrong!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChazS, We're glad you are impressed with your new Sony TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    First OLED experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! This is my first OLED . I was skeptical about the quality prior to purchasing it, I am not only pleasantly surprised, I will never go back to regular LED.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right pick with Sony, ElmerF! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony UHD Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and price. Had the Geek Squad install the television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephB, That's awesome! We're glad Geek Squad was there to help with the installation. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best one

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tv, good graphics I really like the features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnkitK,

      Great! We're thrilled that you are enjoying the picture quality and smart features of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and colors!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture as you would expect from Sony. The default picture setting views as darker than expected but you can turn off the Light Sensor in setting which resolved issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, JohnO! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this same TV before and we love it… However we wanted to get a bigger one and wished we had not taken our sales agents advise… However we LOVE IT.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarioL, we're glad you love your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big Sony fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive picture that in my opinion only Sony can deliver at this price point. I rate sound quality 3 stars since I’m running sound through my home theater system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We appreciate the positive feedback, PaulM! We're glad that you are happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Sony 77

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, colors, clarity, ease of setup and use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the wonderful feedback, RogerM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets for the purchase of a Sony 77” television. The pictures are real and colorful. I am always anxious to get back home to view what is showing on my tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethL,

      You made the right choice with the Sony A80L! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

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