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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 790 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV's exceptional picture quality, vibrant colors, and ease of use. Many praise the OLED technology and its impressive contrast, although some mention the high price point as a drawback. A few users have reported concerns about the TV's reliability and weight. Other minor issues include the remote control and occasional screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 790 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and colors!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture as you would expect from Sony. The default picture setting views as darker than expected but you can turn off the Light Sensor in setting which resolved issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, JohnO! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big Sony fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive picture that in my opinion only Sony can deliver at this price point. I rate sound quality 3 stars since I’m running sound through my home theater system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We appreciate the positive feedback, PaulM! We're glad that you are happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets for the purchase of a Sony 77” television. The pictures are real and colorful. I am always anxious to get back home to view what is showing on my tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethL,

      You made the right choice with the Sony A80L! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony OLED A80

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my media room. Great color and true black. Would recommend to anyone looking to make the jump to OLED

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanB, Thanks for the 5-star rating! We're glad that you like your new Sony TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Sony 77

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, colors, clarity, ease of setup and use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the wonderful feedback, RogerM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv the picture is excelent and the bolume is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WaielS, Thank you so much for the 5-star review! We're glad that you're satisfied with the excellent picture, and great sound of your Sony BRAVIA XR A80L. Thank you for choosing Sony! Happy viewing! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    77" Sony Bravia OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 77" Sony Bravia OLED is gorgeous! And Ruell was the very best technician who has ever come to my home in the 82 years of my life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, CarolynP. We're glad you are happy with your new TV. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing OLED tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing tv with excellent picture and audio quality. It is one of the best OLED tvs out there. Totally recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Usman, Glad you like your new XXTVXX. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 77 “ tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing, has some issues connecting with Sony sound bar , but have been really happy with it. Would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, Thanks for the 5-star rating! We're glad you like your new TV. To connect your soundbar, kindly check the link below : https://www.sony.com/electronics/support/articles/00231989 Make sure to follow the steps depending on the type of connection.Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. Clear great picture. Looked at several OLED including the LG c3 and also the mini LED 93l. Very glad I went with this one. Great picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the positive feedback, RaulO! We're glad that you are impressed with the picture quality of the TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You should get this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. No issues with it. Install was easy and hooking up all the gaming systems, sound bars, etc. was quite simple. The quality of the picture and sound is amazing. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanG, Amazing! We're very pleased to hear you appreciate the ease of installation, and excellent picture and sound quality of your new Sony A80L. Your recommendation means a lot to us! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. Enjoy engaging cinematic content the way the creators intended with support for Dolby Vision, IMAX Enhanced, Netflix Adaptive Calibrated Mode, and more. With Acoustic Surface Audio+ and support for Dolby Atmos, hear true immersive audio with actuators that vibrate to produce sound from the entire screen perfectly matching the action. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wowzer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pic Ive ever seen. Apps are easy to get to. The sound is crazy awesome without sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WagerGuy, Thank you for your awesome review! We are glad to hear that you are enjoying the picture and sound quality of your new TV! Thank you for your positive feedback and thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Love My Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv; many ways to set picture, can follow info with online videos for preferred settings. Using Sony soundbar for sound setting. Enjoying this tv very much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, MarW! We're glad that you are enjoying your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sonny OLED is a Game Changer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the way this tv looks and sounds! It's a game changer for movie night. We are looking forward to football season as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulieW, Thanks for the 5-star review. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV - never going back from OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I love watching TV on this and love the picture quality and sound. Never, ever going back from OLED and Best Buy made the process so smooth!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RafiaZ, Thank you for the positive review! We're glad to hear that you love the amazing picture quality of your new Sony A80L OLED TV. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    100% buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture and sound quality. Worth every penny

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbishekK, we're glad you like the picture and sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV!! The picture pops out at you, very beautiful colors and clarity! Definately recommend! The speakers coming out of the whole Tv screen is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thanks for the 5-star rating. We're glad that you are enjoying your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Easy to set up Best TV that I have owned

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, RandyR! We're glad that you are all set with your new Sony A80L 4K OLED TV. Our pure black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Surpassed expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv performance is excellent. It gets super bright with vibrant colors that stand out to create breath takingly beautiful images. At 77 in it is a great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Perfect, JoeB! We're glad that you are impressed with the new Sony A80L 4K OLED TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my Sony Oled TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality TV. It provides beautiful and crisp pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathyP, That's awesome! We're glad you are impressed with the picture quality of the TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

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