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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 793 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV's exceptional picture quality, vibrant colors, and ease of use. Many praise the OLED technology and its impressive contrast, although some mention the high price point as a drawback. A few users have reported concerns about the TV's reliability and weight. Other minor issues include the remote control and occasional screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 793 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually doesn’t have a better picture than our old tv, it’s just bigger. The clarity you see in the store is not the picture you can get at home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ConnieT, Thanks for the feedback. The quality of the picture your TV display depends on your source. If your source plays high-resolution content, your TV will enhance it further. There are also preset picture settings available in your TV settings which you can choose from depending on your preference. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wowzer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pic Ive ever seen. Apps are easy to get to. The sound is crazy awesome without sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WagerGuy, Thank you for your awesome review! We are glad to hear that you are enjoying the picture and sound quality of your new TV! Thank you for your positive feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Its a Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Well, this one is just as spectacular when you get it home. The picture is beautiful. The sound is excellent. I don't think there's a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, ErikaD! We're glad you are impressed with the amazing picture and sound quality of the TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Goof TV purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this Sony TV at a reduced price and we like the picture quality and the sound. The picture is more natural which is what we like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, DennisE! We're glad that you like the picture quality of your TV. Enjoy and thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Samsung in my living room, but it can’t match the quality provided my new Sony Bravia OLED TV, bit expensive but definitely worth the experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome to hear, LoveB! We're glad that you are impressed with the new Sony A80L 4K OLED TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    77” Sony Bravia oled TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I absolutely love this TV. Especially my son when he plays games on the PS5. The picture quality is amazing the colors really POP!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, ARNY! We're happy to hear that everyone in the family is enjoying the new Sony A80L 4K LED TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent OLED tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Excellent picture. Setup was very easy and the picture is fantastic. Excellent color contrast. Best buy delivered on schedule.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, JoeK! We're glad you are enjoying your new Sony TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent television. The clarity of the picture is superb. And the sound is on another level. I connected a sound bar that only makes it better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrMonroe, Thanks for the 5 star rating! Our pure black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY BRAVIA XR OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY TV picture has a clear picture and it is a pleasure to watch Movies and Sports on this TV. The sound quality of the speakers is good too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, RajeevK! We appreciate the positive feedback. We're happy to hear that you like your new Sony OLED TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An Incredible Television

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible picture quality. Was easy to mount and numerous features which make it easy to customize to my liking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauroCan2, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW! What a picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW. What a picture. We upgraded from LED to OLED and what a difference. Sony definitely knows how to continuously improve home entertainment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, RoadWarrior! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it two weeks and so far no problems. Excellent picture. Pleased and recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardT,

      Amazing! We're thrilled that you like the functionality and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Somy tops the tv market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv continues Sony’s attention to detail and excellence. It’s the third Bravia I have purchased and each is better than the last.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my Sony Oled TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality TV. It provides beautiful and crisp pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathyP, That's awesome! We're glad you are impressed with the picture quality of the TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Televisions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful television. Sales rep in the Nashua NH store, Tim was very helpful and transparent about the televisions. Install Technicians are second to none.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenT, Thanks for the 5-star rating! We're glad that you are impressed with your new Sony TV. Our pure black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 77" Bravia A80L

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was delivered when promised. the delivery crew were great and this Sony has the best picture hands down of any TV I have ever seen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, JamesM! We're glad your TV was delivered on time and we're happy that you are impressed with the picture quality. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Very Happy with the Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The visual quality is SO worth it! The black is a true black, and the textures you can see is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarissaS, Thanks for the the wonderful feedback. We're happy to hear that you are enjoying your new Sony OLED TV. Thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice mid-tier HD TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally retired our 9 yrs old sharp, loving this new sony tv. Colors are great, pictures are very sharp. Big upgrade!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DNoe, You made the right pick! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    100% buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture and sound quality. Worth every penny

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbishekK, we're glad you like the picture and sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture great for gaming on all consoles. Ps5 especially. Good built in sound if you are not in market for a top quality surround sound system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, AaronS! We are very happy that you like the image quality of our Sony XR77A80L BRAVIA TV. You will surely enjoy watching all the sports you love with our A80L. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

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