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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 793 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV's exceptional picture quality, vibrant colors, and ease of use. Many praise the OLED technology and its impressive contrast, although some mention the high price point as a drawback. A few users have reported concerns about the TV's reliability and weight. Other minor issues include the remote control and occasional screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 793 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia XR A8OK OKED

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bravia is an excellet product! Its an unique experience with outstanding picture, sound system and additional new features..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManjitS, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One of the BEST TVs to buy at BestBuy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing OLED TV. My best purchase ever. The TV couldn’t have been better than this one. This was one of the best investments ever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Review1, You've made an excellent choice! We're very thrilled to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing picture the sound is out of this world coming from a flat stream. It's unbelievable absolutely great and easy process with best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllenM, Thank you for sharing your feedback and we are very happy that you like the image quality of our Sony XR77A80L BRAVIA TV. You will surely enjoy watching all the sports you love with our A80L. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! I just wish that when I turn it on with my directv box, that it will go to that screen and not the tv main screen that shows Amazon shows and trending now shows and what not. All in all just a minor thing I would and will get another Sony Bravia!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelissaP, Thanks for sharing your experience with the Sony OLED TV. To switch to the last input, press the Quick Settings button on the remote control, Select Power on behavior then
      select Google TV home screen (Home screen) or Last used input (Last input). Hope this helps. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    BEST TV!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HANDS DOWN BEST TV I’ve ever owned! BRIGHT COLORS! Feels like I’m in a literal Movie Theater, except I never have to leave my house or get ready to go watch!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fantastic! We're pleased to hear that you like the picture quality of your TV, EKTB. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hotnit so i could finally enjoy tge xbox series x to its full potential and it is a swhole new experience, looks better then ever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, JoeDoe! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Perfect TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Television Overall! Has a great quality picture that will have you thinking you are on a vacation every time you on the TV on!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, RobertD! We're glad that you like the picture quality of the TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big screen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality - fair price - the Geek Squad did their usual great installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaveR,

      Thank you for the purchase! We're glad to hear you like the picture quality of the TV and you had a great experience with our customer service. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredibly crystal clear picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a gem! It has a sharp, crisp picture, and setting it up was easy. I would recommend this for those seeking a great value!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, Ranger! We appreciate the positive feedback. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound. We have it set up in a dark basement which maximizes the picture quality. Getting some of the apps set up and interfacing with other devices took some time and was not as easy as with other operating systems. The remote is small which is good but will get lost easily...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Viola, Thanks for the positive feedback! We're glad that you are all set with your new Sony TV. Keep your TV up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 77” OLED TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony 77” OLED flat screen TV. The picture is incredible. The sound system excellent. Best TV we’ve ever owned. Highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertH, Awesome! We're happy to hear that you love the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony OLED 77 in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is awesome and the sound isn’t muffled like some of the higher end OLED brands. Great TV and caught it on a sale so definitely a win win!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatelynS, Awesome! We're glad that you like the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and sound quality! Delivery team was on time and notified me of their arrival. Great product and great service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JohnM! We're happy to hear that your TV was delivered on time. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv I’ve never had one that large and it’s exceeded my expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, KarenN! We're glad you're happy with your new TV. Thanks for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony! The colors are rich and vibrant! We did our homework before purchasing and it paid off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobA,

      Thank you for the purchase! We're glad to hear that you love the picture color quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal Clear Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture you'd expect from an OLED. Setting up the streaming apps is about typical for a smart TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, LisaS! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony' s best 77 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I have ever owned. The salesman who sold me the tv was right about the quality and sound I would love watching games and movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelA, That's great to hear! We're glad that you are impressed with the picture and sound quality of your TV. Make sure to keep your device's firmware up to date to enjoy its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality. Good sound system. Add sound bar to make things better. Kids love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Srini,
      Thank you for your valuable feedback! We're happy to hear that you and the kids loves the exceptional picture quality of your A80L TV. Adding a soundbad to the TV is also a great idea for a movie theater-like experience. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is all that and more for real, however little house on the prairie can only be made to look a certain way

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, BrianT! We're glad that you are enjoying your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for Gaming. I upgraded from a Samsung and not looking back Would recommend to anyone that wants a high performing TV for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawn, That's fabulous! We're delighted to hear your enjoyable viewing experience with your new Sony TV. Glad to know you like the great colors and clear picture of the unit. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig Sony_US

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