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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 790 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV's exceptional picture quality, vibrant colors, and ease of use. Many praise the OLED technology and its impressive contrast, although some mention the high price point as a drawback. A few users have reported concerns about the TV's reliability and weight. Other minor issues include the remote control and occasional screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 790 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing picture the sound is out of this world coming from a flat stream. It's unbelievable absolutely great and easy process with best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllenM, Thank you for sharing your feedback and we are very happy that you like the image quality of our Sony XR77A80L BRAVIA TV. You will surely enjoy watching all the sports you love with our A80L. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big screen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality - fair price - the Geek Squad did their usual great installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaveR,

      Thank you for the purchase! We're glad to hear you like the picture quality of the TV and you had a great experience with our customer service. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    BEST TV!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HANDS DOWN BEST TV I’ve ever owned! BRIGHT COLORS! Feels like I’m in a literal Movie Theater, except I never have to leave my house or get ready to go watch!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fantastic! We're pleased to hear that you like the picture quality of your TV, EKTB. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv I’ve never had one that large and it’s exceeded my expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, KarenN! We're glad you're happy with your new TV. Thanks for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hotnit so i could finally enjoy tge xbox series x to its full potential and it is a swhole new experience, looks better then ever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, JoeDoe! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    Sony OLED 77” tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is honestly the best tv I have ever owned. The OLED series is top notch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Perfect TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Television Overall! Has a great quality picture that will have you thinking you are on a vacation every time you on the TV on!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, RobertD! We're glad that you like the picture quality of the TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 75” oled.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, top product in the market. I definitely recommend it .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CustodioCaldeira, Thanks for the positive feedback. We're also happy that you'd recommend this product. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality. Good sound system. Add sound bar to make things better. Kids love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Srini,
      Thank you for your valuable feedback! We're happy to hear that you and the kids loves the exceptional picture quality of your A80L TV. Adding a soundbad to the TV is also a great idea for a movie theater-like experience. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredibly crystal clear picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a gem! It has a sharp, crisp picture, and setting it up was easy. I would recommend this for those seeking a great value!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, Ranger! We appreciate the positive feedback. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv also plays imax movies on app. Great picture quality and sound is unbelievable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddieS, Awesome! We're glad you like the great picture quality and incredible sound of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    SONY A80L

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. As always the picture looks different at home. 77" size is nice for our living room. Gaming graphics are nice. Blu-ray 4K content is very good. Picture doesn't seem to wash out in our bright room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Don2595! We're glad you like the picture quality of the TV. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony! The colors are rich and vibrant! We did our homework before purchasing and it paid off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobA,

      Thank you for the purchase! We're glad to hear that you love the picture color quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound. We have it set up in a dark basement which maximizes the picture quality. Getting some of the apps set up and interfacing with other devices took some time and was not as easy as with other operating systems. The remote is small which is good but will get lost easily...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Viola, Thanks for the positive feedback! We're glad that you are all set with your new Sony TV. Keep your TV up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal Clear Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture you'd expect from an OLED. Setting up the streaming apps is about typical for a smart TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, LisaS! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and sound quality! Delivery team was on time and notified me of their arrival. Great product and great service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JohnM! We're happy to hear that your TV was delivered on time. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and color. Easy to mount. Remote works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, EdgarS! We're glad that you are happy with your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 77” OLED TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony 77” OLED flat screen TV. The picture is incredible. The sound system excellent. Best TV we’ve ever owned. Highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertH, Awesome! We're happy to hear that you love the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this picture is the best I've ever seen. And it's 77 inches wide!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatS, we're glad you like the picture quality of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony OLED 77 in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is awesome and the sound isn’t muffled like some of the higher end OLED brands. Great TV and caught it on a sale so definitely a win win!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatelynS, Awesome! We're glad that you like the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

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