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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 793 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV's exceptional picture quality, vibrant colors, and ease of use. Many praise the OLED technology and its impressive contrast, although some mention the high price point as a drawback. A few users have reported concerns about the TV's reliability and weight. Other minor issues include the remote control and occasional screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 793 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this TV, and I am still learning different settings, but the picture quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're glad you're happy with your purchase, Chbh. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv, picture and size and quality love the picture clarity

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwinS, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors and sharpness and clarity of the picture is absolutely amazing on the television .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, AnitaJ! We're glad that you are impressed with the picture quality of the TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV makes everything much easier to see, easier to read, etc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanetB, We're glad you are impressed with your new Sony OLED TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price…picture and sound quality are amazing..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StanleyP, Perfect! We're happy to hear those positive remarks. It's good to know that you like the , reasonable price, outstanding picture, and sound quality of your A80L. Thank you for purchasing the 77" A80L and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it out of box but has had no issues since. Very satisfied. Only complaint was the only way to get it delivered was to get an installation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HoracioP, Thank you for the 4-star rating! We're happy to hear that you are impressed with the TV. Thanks for choosing Sony. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV! It’s my first OLED! Picture is out of this world!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeithP, That's awesome! We're glad you like your new Sony OLED TV. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia OLED 77”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is absolutely amazing! It was more than we could have possibly imagined! Love it so much!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobinC! Thanks for the 5-star rating. We're glad that you are enjoying your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this OLED!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. The tv picture is impressive and black levels are hard to beat. Couldn’t be happier!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, GarrettJ! We're glad that you are happy with your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Quality View Of TV that I’d ever watch in my whole life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, Thang! We're glad you like the picture quality of the TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear bright pictures. Great sound. Theatre living

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelissaH, Amazing! We're very happy to hear you like the crystal clear display and great sound quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Def worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic t.v. was shocked as to how good it was when I got it home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VSOP, Thank you so much for leaving us such a wonderful review of your new BRAVIA TV! We're really delighted to hear you love everything about your Sony A80L and you are having an enjoyable watching experience with this great OLED TV. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Makes life more vivid and enjoyable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Color and resolution are so nice to watch especially for 4k video and game. I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's amazing, Butchy! We're happy to hear that you are enjoying your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first oled tv and it is fantastic. I’m very happy to have bought this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toolfan, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dream tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new TV, the quality is the screen and the sound of the speakers are the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, Gamboa79! We're glad that you are enjoying your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever owned. Amazing picture!! Upgraded from a 5 year old 65” Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, Jason! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Crai Sony_US

  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing tv

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing, smart feature work very well. And runs my games from my ps5 perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Jtdt! We're glad that you are happy with your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and Sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV with amazing picture and surprisingly good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhilipL, we're glad you like the picture and sound quality of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Love it so far. The sound quality is also very good and it looks good in any room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CalebR! Thanks for the 5-star rating. We're glad that you are enjoying your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very beautiful. But I'm not sure if its 1000 better than the full array led sony has.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the positive feedback, Cowboy! We're glad that you are happy with your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

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