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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 790 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV's exceptional picture quality, vibrant colors, and ease of use. Many praise the OLED technology and its impressive contrast, although some mention the high price point as a drawback. A few users have reported concerns about the TV's reliability and weight. Other minor issues include the remote control and occasional screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 790 reviews
  • Rated 5 out of 5 stars

    Mr sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I ever have , I love Sony brand because it last longer than other brands .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, KenL! We're glad you like your new 4K OLED TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was good. The sales associate and geek guy tech were very helpful right down to the installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardS,

      Thank you for the purchase! We're glad to hear that you had a great experience with our customer service. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best TV on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is fantastic definitely would buy again for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paarth, awesome! We're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    w

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    w tv couldnt ask for a better price to product ratio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, BlakeM! We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in awe every time I turn it on, Its amazing!! It's a really great TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnV, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very Good 77” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, OK audio. Programming not that easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the feedback, SRock! While we're glad that you are impressed with the picture and sound quality of the TV, we sad that you are having trouble programming your TV. Kindly check the link below : https://www.sony.com/electronics/support/articles/00172503 This can help you with your concern. Our pure black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. The purchase was easy as the salesman was most knowledgeable. Plus, the Geek Squad was as expert as anyone could ask. Great experience!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, JamesM! We appeciate you sharing your shopping experience and we're glad that you were assisted professionally by your dealer. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went very smoothly. Promp respectful clean and working properly. Good setup and instructions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, JoanT87! We're glad you were assisted professionally. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Best TV for the Dollar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line TV with all the bells and whistles. This TV was reccommended by my cable installer and the best buy consultant

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, RichardS! Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is fantastic and delivery and install staff were above exceptional

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenM, Thank you for the 5-star rating! We're happy to hear that you are impressed with the TV. Thanks for choosing Sony. -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Tv the sales person was very helpful I bought the tv for a present for my husband and normally dont buy a big gift like this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonnaWilshef, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Perfect for movies

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing!!! Will definitely buy this brand again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, ShannonD! We're glad that you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Happy family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves our new television. Everything perfect. Thanks to the young gentleman who helped us with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, MaryH! We're glad that everyone is enjoying the new Sony TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Ill buy it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is beautiful. Had to return as it was open box and had image burn in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jorge, Thanks for the feedback. While we're glad that you like the TV, we're sad to hear that your TV has screen issues. We hope you'd still consider our products in your next purchase. Regards, -Craig Sony_US

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I'm happy with it. My 2nd OLED from Sony and there have been important improvements.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertE, We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of questions for the employees,I choose this TV and let me tell you,it was the best decision.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FranciscoM,
      Excellent choice! We're glad that your investment with your new XR A80L TV is worth it. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 77" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Very Happy with the Sony 77" BRAVIA XR OLED 4k UHD Smart Google TV that I purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PHARKNE,
      It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide the best quality products and experience possible. Thank you for purchasing our XR A80L TV and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia OLED A80L 77”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tones and resolution. Side by side comparison between LG & Samsung- decided on Sony respective to price point in the same range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, RobK! We are very happy that you like the image quality of our Sony XR77A80L BRAVIA TV. You will surely enjoy watching all the sports you love with our A80L. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    David V.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY...best TV on the market Erick the sales person is a true qualified employee. He is the reason why people buy the products at BEST BUY!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, DavidV! We're glad that you are happy with your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony 77” Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had mine installed a few weeks ago and am very happy with the product. I just regret not buying sooner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerriW,
      Nothing makes us happier than hearing about happy customers! Thanks for the awesome feedback. Your satisfaction with your new BRAVIA XR A80L TV is greatly appreciated. Thank you for choosing Sony and enjoy watching! - Kris Sony_US

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