Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $2,089.99
Clearance
The comparable value price is $2,199.99

Customer reviews

Rating 4.8 out of 5 stars with 790 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV's exceptional picture quality, vibrant colors, and ease of use. Many praise the OLED technology and its impressive contrast, although some mention the high price point as a drawback. A few users have reported concerns about the TV's reliability and weight. Other minor issues include the remote control and occasional screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 790 reviews
  • Rated 5 out of 5 stars

    SONY TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television with great viewing. Enjoy watching on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Perfect, Rengesh! We're glad that you are enjoying your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and BB installed quickly and professionally

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, JohnV! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    the only 1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always been a sony manthw only tv i would ever own awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Perfect, AlbertT! We're glad that you are impressed with the new Sony A80L 4K OLED TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Best TV Ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV that I have ever purchased and I would recommend it to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LionelG, Excellent choice! We're delighted to hear that you're satisfied with your purchase. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Needs backlit remote option.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, but doesn't work seamlessly with the Spectrum cable box. Also disappointed that the remote is not backlit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stan, We are glad to hear that you are happy with your new TV. We appreciate your feedback when it comes to the remote. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    My Sony Bravia XR

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love it I recommend it anytime thanks Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EulogioS, Thanks for the 5-star rating! We're glad that you are happy with your purchase. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support. Installation team was very nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PoonamS, Thanks for the 5-star rating. We're glad that you are enjoying your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    James Mobley

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and sound great for watching football

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, JamesMobley! We're glad that you are impressed with the picture and sound quality of the TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Mr. Bestbuy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I've ever bought thanks to best buy! Thanks so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntonyC, Thanks for sharing your shopping experience. We're glad that you were assisted professionally by your dealer. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    OLED 4k tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the tv the geek squad ect me experience was 10/10 as always

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hazel, Amazing! We're glad that you're satisfied with your purchase. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV added backlight for the ultimate viewing experience!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffS, Excellent! We're glad that you have a wonderful viewing experience. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Don't buy.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should return this TV when I could, this TV brightness is terrible. The quality of image good, but is very very dark is all picture mode, only vivid mode is bright but then the image quality changes,. I don't recommended it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture quality ok on some channels , not ok on others(blurry) sound isn't that great! Size was a little bit too much for our 26x13 living room

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatW, We're glad that you like the picture quality of the TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Office Manager

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome - I have enjoyed it - I will recommend to my friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Simbach, We're delighted to hear that you're enjoying your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. We also appreciate your recommendation. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and crisp display especially with Dolby vison movies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickyY, Perfect! We're delighted to hear you like the clean and crisp OLED display of your new Sony A80L especially when you're watching movies with Dolby Vision. See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. Enjoy engaging cinematic content the way the creators intended with support for Dolby Vision, IMAX Enhanced, Netflix Adaptive Calibrated Mode, and more. With Acoustic Surface Audio+ and support for Dolby Atmos, hear true immersive audio with actuators that vibrate to produce sound from the entire screen perfectly matching the action. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    My TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied. This product is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Vince! Our pure black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Very nice tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv. The installers were great. All items done very well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScotH, Great! We're glad that you are enjoying your new TV and satisfied with the service received. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    My best Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be stay really happy in excellent Tv happppppyyy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisG, That's fabulous! We're delighted to hear your enjoyable viewing experience with your new TV. Glad to know you like the great colors and clear picture of the unit. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent viewing experience for HD gaming and movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, GCVirginia! We're glad that you are happy with your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic. couldn't ask for anything better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeMcKenna, Awesome! We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

Sponsored