Customer Ratings & Reviews
- Model:
- XR77A80L
- SKU:
- 6543910
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 77" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV's exceptional picture quality, vibrant colors, and ease of use. Many praise the OLED technology and its impressive contrast, although some mention the high price point as a drawback. A few users have reported concerns about the TV's reliability and weight. Other minor issues include the remote control and occasional screen issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Love the sound and picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is everything I could have asked for in a Sony Bravia. The speakers and crisp picture are incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, user962226! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Sony OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. This picture has clarity. I highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinC, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Picture quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldM,
Fabulous! It's wonderful to hear that your investment with your new A80L TV is worth it. We appreciate your satisfaction with the exceptional picture quality of the unit. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
The Sony 77" Class BRAVIA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony 77" Class BRAVIA has a beautiful picture and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lorena, Glad your like your new Sony TV. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Excellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture I've ever seen on a TV. Extremely satisfied with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, JuneF! We appreciate the perfect rating and we're glad that you are impressed with the picture and sound quality of the TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig
- Pros mentioned:Picture quality
Perfect size and picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv, fits my house perfectly and the picture quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottR, Thanks for the 5-star rating! We're glad that you like your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig
- Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is excellent! Couldn’t be happier great TV beautiful picture
I would recommend this to a friendBrand response from SonyListens
Posted .We're glad you're happy with your purchase, AnnaD! Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Great Television to have!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with this Sony Television! Great picture, easy to use remote.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, Sounds! We're glad that you are impressed with the picture quality of the TV. Our pure black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Sony TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Would highly recommend this television!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReginaB, We appreciate the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Amazing TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV I have ever owned! The picture is incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Vailhalla! We're glad that you are impressed with the picture and sound quality of the TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig
- Pros mentioned:Picture quality
Big movie
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony quality is excellent picture sharper than I ever seen
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, BronswickD! We're happy to hear that you are enjoying your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig
- Pros mentioned:Picture quality
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture!!! Love watching movies and sports!!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, MatthewA! We're glad that you are enjoying your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, the gentleman that helped my husband load our huge tv was beyond nice..I didn't get his name he was a black man prob late 40 early 50 had some gray in his hair, if we'd had a hundred dollar bill to tip him with we would have!
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful to hear, JanetM! We're glad you were assisted professionally. Enjoy your new TV and thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Awesome Sony TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear tv only problem I have is that the paramount + is unavailable to play . Tv is well worth the value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LucreciaS, Thanks for the feedback. We're glad you like your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. We apologize if you're not able to download certain apps on the TV. As an alternative, you can use your mobile device to cast content from your smartphone to this TV using the built-in Chromecast feature. Hope this helps. Thank you for choosing Sony! -Craig
One of the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 77 LG c1 oled, sony 65 a80k oled, and the sony 77 a80l oled. I like google on sony more than web os on LG. Sony oleds are pre calibrated. LG oleds need calibration. Theyre both great at the end of the day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hometheater, Excellent choice! We're pleased to hear that you are satisfied with your purchase. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
Great picture quality!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Delivery went very smooth and very happy with my new television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elvin,
Perfect! We're thrilled that you are enjoying this amazing TV. It's also great that you were assisted professionally. Thank you for choosing Sony!
-Ralph
MR.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT CUSTOMER SERVICE. RECCOMEND TO EVERYONE. THANK YOU BEST BUY.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlanW, Thank you so much for the fantastic review! We're truly happy to hear you are enjoying everything about this TV. Glad to know that you were assisted well by our local dealer. Thank you for leaving us such a wonderful review of your 77" A80L and for choosing Sony! -Jess
- Pros mentioned:Picture qualityCons mentioned:Reliability
RUN FROM SONY!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this tv 0 stars, I would. RUN FROM SONY. We bought an OLED thinking it would be the best tv there is. Turns out to be the worst. Yes, the picture is great, when it wants to turn on. Our Sony didn’t even last us and Sony is not willing to help us. My LG LED has lasted longer than my Sony. It’s a nightmare waiting for you, especially when you pay so much money.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TaylorH, We're sorry to hear about your Sony TV. This is definitely not what we wanted you to experience. May we ask for your case number so we can review?
You can reach us back at [email protected] with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
- Cons mentioned:Price
Does not last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY SONY, i bought this product, it last me 24 months, sony offers a one year warranty, how convinient, because nothing happens to a tv in 12 months. mine stopped working, sony told me because is not under warranty, i had to take it to a repair shop. Repair tech told me that the panel was damaged abd could not fix it. the tech told me to led Sony know and see how thwy can help. Sony said that there is nothing they can do. A$3200 tv, that didnt last 24 month, garbage product,from a barbage company.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sonysucks, We're sorry to hear about your TV. This is definitely not what we wanted you to experience. May we ask for your case number? It's possible that you may be referring to a different model, as the A80L Series was released in June 2023 and should still be under warranty.
You may reach us at [email protected] with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Best TV ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you've ever owned an LED, this tv will completely change your viewing experience
I would recommend this to a friendBrand response from SonyListens
Posted .Perfect, victor! We're happy to hear that you are enjoying your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig
