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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 788 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV's exceptional picture quality, vibrant colors, and ease of use. Many praise the OLED technology and its impressive contrast, although some mention the high price point as a drawback. A few users have reported concerns about the TV's reliability and weight. Other minor issues include the remote control and occasional screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 788 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 77 inch A80L

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is fantastic, picture is exactly what I expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, BryanB! We're glad you like them. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome OLED tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, clarity, and size are awesome. Very pleased with this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, DouglasI! We're glad that you are happy with your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, clear crisp images. Amazing quality. Best TV I've purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manda, Excellent choice! We're delighted to hear that you're satisfied with your purchase. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with our new purchase and the entire crew we had from the Best Buy salespeople to the Geek crew. Thank you from beginning to end on our new television We are truly enjoying it. We recommend Best Buy in Lansing for any purchases you may need to buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, that's awesome! We're glad that you are happy with your new TV together with the service from your dealer. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture . I would definitely recommend this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Postponed, Awesome! We're thrilled to hear that you are enjoying the picture and sound quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony a80L

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing colors, amazing clarity, amazing interface.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XavierC, awesome! We're delighted to hear that you like the picture quality and TV interface. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY is one of my favorable brand in TV. Specially the big screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DieuseulG, Thank you for the wonderful review! We're thrilled to hear you're impressed with the 77" OLED display of your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony A80LOLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A80L OLED is amazing. I highly recommend this Sony. Hands down and you will be very pleased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAGster, Thanks for the 5-star rating! We appreciate that you'd recommend this TV to others. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but you pay well for it. No issues with it after a month.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JeremyN! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, first time buying a Sony product!! Awesome picture quality .. Highly recommend . Service was great when installing mounting TV..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, Rose0477! We're glad that you are enjoying your new Sony TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good size and very good graphics unfortunately not better than my previous Sony oled very good google technology

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hipsealteam4, We're glad that you like the size and picture quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony t.v

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4k picture ever,highly recommended.Try this oled t.v.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kanyethi,

      That's great! We're glad to hear that you like the 4K picture quality of the TV. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I wish it could be brighter. I love the Bluetooth feature , very helpful. I bought this tv last month for $3300. Now it’s drop down to $3000. Can i still get my $300 back?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abcd, We're glad that you like the TV feature. You can also customize the settings such s the screen brightness to suit your viewing preferences.

      Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

      Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV with a powerful suite of features and capabilities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasB,
      Awesome! We're happy to hear you like the features and overall performance of your A80L TV. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best place ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place to buy a t.v. So happy to get my 76” Sony tv the seller were very professional on me picking up my tv. Thank you best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, RickE! We're glad that you are happy with your new Sony OLED TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I’s old tv stopped working and they had this beast in store and we took it home. So far so good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, JeffreyS! We're glad that you like your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Beautiful Sony TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV had Geek Squad install this massive TV in the Bedroom to get the movie experience well worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, Luis8o8! We're glad that you were assisted professionally by your dealer. You will surely enjoy watching all the sports you love with our A80L. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia doesn't miss.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always made a great tv. This one is no different. Another home run.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Puertoroc21, Thank you for the 5-star rating! We're very happy to hear your purchase went well and you are enjoying the exceptional features of this great TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the A80L. Thank you for purchasing the 77" A80L and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    77 inch 80l

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Looks great. Lots of picture modes and sound modes. The screen is bright enough!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wondeful, JohannA! We're glad that you are happy with your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Best Buy is my favorite!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my tv and thanks to best buy to provide the customers with a great service and quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shervin, Thanks for the 5-star rating! We're glad that you are happy with your new Sony TV and with the services from your dealer. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. -Craig Sony_US

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