Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$4,998.00
Save $1.99
Comp. Value: $4,999.99

Customer reviews

Rating 4.7 out of 5 stars with 248 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 248 reviews
  • Rated 5 out of 5 stars

    Great color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture --perfect size for sports and movies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidM, Thank you so much for the fantastic review! We are really happy to hear you're enjoying the immersive picture quality, especially when watching movies and TV, sports, and more on this exceptional TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max technology, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for purchasing the 77" A95L and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv so far - beautiful picture and sound is just right

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GlendaB, Thank you for sharing your positive experience with your Sony A95L! We're glad you like the beautiful picture and sound quality of this TV. Our brightest and widest range of shades and hues, complimented by pure black, all beautifully displayed on a QD-OLED screen powered by Cognitive Processor XR. The A95L is also equipped with true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony 77 in TV

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very good and clear! Best one to buy! You'll like it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rick,

      Thank you for choosing Sony!

      We're truly heartened to learn that you're loving the incredibly clear and vibrant picture quality of your XR77A95L. This model has been thoughtfully designed to deliver an exceptional visual experience, and we're thrilled that it has exceeded your expectations. Thank you so much for the strong recommendation; we truly appreciate it!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Awesome TV.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real clear picture, looks like you are at the movie theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuy, Great! We're so thrilled to hear this TV meets your needs and expectations. Glad to know you love the outstanding picture quality and you feel like you are being there at the movie theater. We always strive to deliver the best picture quality with our TVs. Our brightest and widest range of shades and hues, complimented by pure black, all beautifully displayed on a QD-OLED screen powered by Cognitive Processor XR. The A95L is also equipped with true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue. Thank you for upgrading to your new 77" A95L! -Jess Sony_US

  • Rated 4 out of 5 stars

    Joe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV sells itself , so far im happy with it, has good picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, FaustoB! You definitely made the right choice with this TV. We're so delighted to hear that you like the clear picture quality, smart Google TV features, overall performance of the TV. Thank you for choosing Sony! Enjoy! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony masterpiece

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely the best television i have ever owned

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SypherX, We're very happy to hear this feedback! Glad you're satisfied with your purchase. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing tv and service

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has an amazinng picture and tons of features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cwebb299, That's really cool! You definitely made the right choice with this A95L OLED 4K Ultra HD Smart Google TV. We are thrilled to hear you are having an enjoyable watching experience and you like excellent picture and smart Google TV features of this TV. Our flagship OLED TV powered by Cognitive Processor XR™ brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. Cinematic sound comes directly from the screen. Thank you for the 5-star rating and for choosing Sony! Have a great day! -Jess Sony_US

  • Rated 5 out of 5 stars

    King of TVs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Shows and Xbox look great. Worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ebro320,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. The A95L has the best color, powered by our most powerful processor! Our brightest and widest range of shades and hues, complimented by pure black, all beautifully displayed on a QD-OLED screen powered by Cognitive Processor XR. The A95L is also equipped with true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony 77” A95L / Marantz Cinema 50

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went very well. The two technicians were very knowledgeable about the products and the setup. My expectations were exceeded. Thank you!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NealD, Thank you for sharing your outstanding shopping experience with us. We are delighted to hear that the installation of your new BRAVIA XR A95L QD-OLED 4K Ultra HD Smart Google TV went smoothly and that you are enjoying its features and capabilities. It's great to know that you were assisted professionally. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! -Jess Sony_US

  • Rated 2 out of 5 stars

    6 weeks delay in installation by Geek Squad.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Television. Installation scheduling by Geek Squad was horrible. First scheduled date the installer called in sick. Went to the back of the line for reschedule. The second scheduled date two weeks later the installer's child was sick. Went to the back of the second reschedule. Two weeks later TV was installed (Total delay of 6 weeks). Excellent install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still reviewing it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent got the full potential yet but once i get my 4k bluray I'll post another survey

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Shakem11! We're thrilled to hear you are overall pleased with the features of your MASTER Series A95L. Get the most out of your TV through the Help Guide or BRAVIA usage tips page and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. For more details, please refer to the link below.

      https://www.sony.com/electronics/support/articles/00291490

      If you want to take advantage of higher refresh rates or high definition 4K HDR content (4K120Hz signal) such as PS5 video games and Ultra HD BD movies, special preparation is required. Make sure to connect the external device to HDMI input 3 or 4 using a Premium High Speed HDMI Cable(s) that supports speeds of atleast 18 Gbps (or better). Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.

      To change the HDMI signal format setting, press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal format] — [HDMI 3/4].

      We can't wait for you to have an enjoyable watching experience with this great TV! Thank you for choosing Sony! -Jess Sony_US

  • Rated 1 out of 5 stars

    Bubbles under the screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV exactly three weeks ago today and finally set it up over the weekend. Out of the box, I immediately noticed that there were bubbles under the screen. I contacted Sony customer support to raise the issue and was told that since this issue "does not impact the performance of the TV", this issue is not covered under warranty. This is unacceptable for a $5k TV and would not recommend purchasing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jsl1234,

      We regret to hear that you are having an issue with your Sony TV. This is definitely not the customer experience we want you to have. We can review your case so we can better understand your concern. You can email us at socialsupport@am.sony.com with the following details:

      Case Number:
      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Sincerely,
      Vincent Sony_US

  • Rated 1 out of 5 stars

    Do not use the Geek Squad service!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is not so much for the TV but more for the Geek Squad. I had scheduled for an install with the Geek Squad where I had to wait a month before they would come to my residence. Less than 24 hrs of the install, I received an email stating that I had to schedule my appointment. After spending 3 hours on the phone being tossed around from rep to rep, it was finally determined that they cancelled my appointment with no explanation. The end result. I ended up cancelling the service because I would have to wait another month before that would come out. I ended up installing my TV myself, which the TV is great!!! The best advice, DO NOT USE THE GEEK SQUAD SERVICES!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alrighty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales staff was very knowledgeable and helpful with matching product to our needs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JudithP,

      We're thrilled to hear that Best Buy sales staff assisted you so well and were able to match the XR77A95L to your needs. At Sony, we strive to provide excellent customer service and it's great to know that we met your expectations. Enjoy your new XR77A95L!

      Thank you for choosing Sony!
      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome TV if you are Willing to Spend the $

    |
    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever owned or seen the OLED screen looks phenomenal and works well with whatever you are doing whether that is gaming or watching something

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DominicS, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for a reason. It’s pricey but remains a top tier TV in 2025

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Weseiii, thank you for the five-stars! We're glad to read you're enjoying the BRAVIA XR A95L. Thank you for choosing Sony! Regards. -Jenn Sony_US

  • Rated 5 out of 5 stars

    Love my new tv!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an awesome tv thanks to a few employees who convinced me to get the Best Buy credit card to earn a bunch of money back. Great tv and love shopping in-person. Thank You

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AOreview, Perfect! We're thrilled that you are enjoying the stunning picture quality of the TV. It's also great that you were assisted professionally. Thank you for sharing such an excellent shopping experience and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Amazing TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing TV. One complaint, the remote has a "TV button" that you can only link to a HDMI input. So other words if you only use streaming apps or coax cable for OTA, the "TV button" is useless, you cannot set the short cut anything other than HDMI.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NormanT,

      We're glad you like most of the features of this great TV. Your feedback regarding TV button function is extremely important to us and is very much appreciated. Unfortunately, you cannot program or link the TV button to a specific app. The TV Key function instantly switches to a TV channel or input and display the TV menu when you press the TV button on the supplied remote. For details, refer to Using the TV menu page on this help guide link.

      https://helpguide.sony.net/tv/kusltn2/v1/en-003/01-03_11.html

      If you want to display the digital program guide of the TV or cable/satellite box, you can press the Guide button on the remote control.

      Our brightest and widest range of shades and hues, complimented by pure black, all beautifully displayed on a QD-OLED screen powered by Cognitive Processor XR. Take entertainment further by pairing your BRAVIA XR TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for your feedback and for choosing Sony! -Jess Sony_US

  • Rated 1 out of 5 stars

    4 a95l’s all same issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The a95l has the best picture ive ever seen but for 5k and quality control issues it’s unacceptable… each tv had the same issue which was a scratch to the coating beneath the glass in carious spots on the tv .. best but was nice and understanding but 4 is enough right now i still have it waiting on another tv

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dubb, While we are glad to hear that you are happy with the picture quality of your new A95L TV, we are sorry to hear that you are experiencing issues. This is definitely not the news that we would like to hear. We also want to make sure that you’ve been taken care of by your authorized dealer. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the A95L TV.

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Excellent clarity

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and picture clarity is superb. Will purchase another Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NobleOne, Thank you for sharing your awesome experience with the BRAVIA XR A95L TV! The ease of setup combined with the superb picture clarity certainly makes it a compelling choice. Glad to hear you're so satisfied that you're considering another Sony product! We look forward to seeing more of your reviews in the future, and thanks for choosing Sony. -Jess Sony_US