Customer Ratings & Reviews
- Model:
- XR77A95L
- SKU:
- 6553380
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 77" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023)'s exceptional picture quality and brightness. Reviewers also appreciate the TV's upscaling capabilities, HDR performance, and excellent detail in black levels. Some customers feel that the HDMI 2.1 ports are lacking and that the price is high.
This summary was generated by AI based on customer reviews.
Love my tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! Love my new tv, it’s like being on the room with them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TracieS, Choosing this TV will definitely be worth it! Thank you for taking the time to write such an amazing review of your experience with your A95L OLED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you are enjoying everything about this great TV. We always strive to deliver the best picture quality with our TVs. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thank you so much for leaving us such a wonderful review of your new BRAVIA TV. Enjoy! -Jess
Briva
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jeremiah was very professional and help full. TV is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NormanS, Thank you so much for sharing such a wonderful shopping experience. We're really glad you're happy and satisfied with the great customer service and exceptional picture quality of your new A95L OLED 4K Ultra HD Smart Google TV. We always strive to deliver the best picture quality with our TVs. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thank you for purchasing the 77" A95L and for choosing Sony! -Jess
Broken Dolby Vision or 120hz VRR. Not both.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned since it would not allow both 120hz VRR and Dolby Vision on same input. Couldn't use receiver as single input without changing in the menu every time you switched inputs. Also Dolby Vision looked a bit green. G4 will be the TV I go with.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 12inches,
We are really sorry if our A95L didn't live up your expectations and that it had to be returned. This is certainly not the news we'd like to hear from you. While the A95L supports 4K120Hz and Dolby Vision, the TV does not support Dolby Vision at 120Hz at this time. We will have your feedback noted as we always strive for the best customer experience. As for the power on behavior, you can actually change the TV startup behavior to Last input if you prefer the TV to power on with the last watched TV channel or external input. For more details about this feature, visit the following article:
https://www.sony.com/electronics/support/articles/00257833
We appreciate you and your input, and we are hoping you will consider Sony again in your future purchase.
Sincerely,
Romeo
Incomplete and sloppy install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was incomplete. Soundbar wasn't installed, TV camera was not installed, and sub-woofer wasn't positioned correctly. Techs rushed and did an incomplete job. I didn't realize how much was left to be done until after they left. TV is great, it was just bad work by Geek Squad
I would recommend this to a friendDead on Arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came to instal the TV and the panel was dead. The only two choices was wait for another sold out TV or wait for a technician to come repair a brand new TV. I decided to go back to LG
No, I would not recommend this to a friendAwful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a 77 inch Sony TV and it doesn’t work great and Best Buy in mt Laurel won’t return it. By the way they are the ones who installed it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewF,
Thanks for reaching out to us with your concern. We regret to hear the TV is not working properly. This definitely not the buying experience we want our customers to have. We would like to know a little bit more detail about the situation you faced with the TV.
Could you let us know if you’ve been helped by Best Buy? Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your TV has a 1-year warranty from the date of purchase.
For us to better assist you, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A95L:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
- Cons mentioned:Hdmi 2.1
Gamers BEWARE, only 2/4 HDMI 2.1 ports & 1 is eARC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV may be amazing in just about every way.. but for some dumb reason they cheaped out on HDMI 2.1 ports. This won't matter to most people, but only 2 out of 4 of the HDMI ports support HDMI 2.1 allowing 48gbps signals. This matters if you have multiple next-gen consoles or may get them in the future. If you plug your Xbox Series X or PS5 into one of the non-2.1 ports, you'll have several features and capabilities turned off and limited. To make matters worse, one of the two HDMI 2.1 ports is the eARC port. So if you're someone who wants to have a sound bar and be able to change the volume with your TV remote rather than a separate remote (amongst other benefits like better sound), you now only have 1 HDMI 2.1 port to work with. It is difficult to find good quality HDMI 2.1 splitters. Why you can't include 4 HDMI 2.1 ports on a TV that costs minimum $2800 all the way to $5000, I do not know. Personally I have an Xbox Series X, PS5, Apple TV, and eARC sound bar. So yeah, just be aware that it's going to be a headache if you're in a similar situation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickM
Thank you for sharing your honest review. We understand the need for having 4 HDMI 2.1 inputs for your external devices. Your feedback regarding that functionality is extremely important to us and is very much appreciated. I will forward your suggestion to the appropriate team. If the soundbar connected to the TV is equipped with 4K/120p passthrough to support the latest video formats including Dolby Vision, you can connect your AV devices (such as Blu-ray Disc player, set-top box, gaming console, etc.) to the HDMI IN jack on the speaker system with an HDMI cable. This way, you can also output sound such as Dolby Atmos, Dolby TrueHD, and DTS:X in high quality.
Sony commitment to customer satisfaction is our top priority. In any case that you need our assistance, please follow the instruction below on how to contact us.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H
Despite your concerns, we're glad that you appreciate most features of this great TV. Our brightest and widest range of shades and hues, complimented by pure black, all beautifully displayed on a QD-OLED screen powered by Cognitive Processor XR. The A95L is also equipped with true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Smdjfvhmsddjvbsi,dcbvj
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far…kudvhi.ascuvbvbjz,sduvbj,sdduvbsdi,fuv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user490553,
Thank you for sharing your experience with the BRAVIA XR A95L! It sounds like you’re excited about your new TV so far.
Enjoy those stunning visuals and immersive sound! Thank you for choosing Sony. -Maria
- Pros mentioned:Picture quality
AMAZING!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS SONY 77'' CLASS BRAVIA XR A95L IS THE BEST TV ON THE MARKET. THE QUALITY OF THE PICTURE ALONE SPEAKS FOR IT SELF. IF YOUR INTO MOVIES THIS IS THE SONY FOR YOU.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlbertD, Congratulations! You've made an excellent decision in purchasing the XR77A95L. We're thrilled to know that you're satisfied with its exceptional picture quality and superb performance. Thank you very much for recommending our A95L and for choosing Sony! - Romeo
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Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t remember buying this so I can’t give a review. Will someone contact me.
I would recommend this to a friend- Pros mentioned:Upscaling
Number 1 oled to choose in 2023
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever set my eyes on. The upscaling tech like live sports for instance is superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lidia, Thanks for sharing your experience so far with your new 77" A95L TV. You definitely made the right choice! We're happy to hear you feel this is the best TV that you've owned. We are thrilled to hear that you are satisfied with your purchase and you like the very good upscaling performance of the TV. At Sony we strive to put forward the best possible products for our customers. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thank you for the fantastic review and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Vow sony destroying the competition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is so good that everytime i out it on it haz thr vow effect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Olee, That's really cool! Thank you so much for the 5-stars review and for sharing your awesome experience with our BRAVIA XR A95L. We are truly happy to hear you are enjoying the amazing picture quality and overall performance of this great OLED TV. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Jess
5 star tv compromised by logo dimming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an easy five star tv, if not for logo dimming. Sports fans take notice. When watching SDR sports with peak luminance set to high, the tv will dim down over time when there’s a static scoreboard, making the broadcast much less impactful. LG and Samsung have either removed logo dimming or given the owner the option to disable it in the menus. Sony is at a competitive disadvantage for this, and needs to address ASAP. Everything else about the tv is fabulous.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelC,
Thanks for sharing your thoughts and experience using your BRAVIA XR A95L. We’ve taken note of your feedback about the ASBL kicking in or static logo dimming, especially when watching sports content in SDR. We also appreciate pointing out the peak luminance setting that determines how bright it's going to actually be on the average. Picture settings allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your TV. Unfortunately, you cannot turn off ASBL (Auto Static Brightness Limiter) on this unit.
If the same image is displayed repeatedly or for long periods of time, image retention may occur. This issue is not a malfunction. We have equipped this TV with functions, [Pixel shift] and [Panel refresh], that are designed to reduce image retention. These functions automatically run according to your TV’s condition or you can run them manually.
Despite your concerns, we're delighted to hear that you like most of the features of this TV, especially the excellent picture quality.
If there is something that we can help you with, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A95L:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
Jess
Sony Social Support