Customer Ratings & Reviews

Very happy with the TV and it has a phenomenal picture

Love the quality and processing of Sony TV’s, I’d say I still wish it was brighter in HDR. I debated to just getting the A95L in 77 inch but really wanted the 83. This is my only complaint and some minor banding in the picture which my Sony A8H and Sony A90J do not have.

Great tv I have in my leaving room and I am enjoying every second , very fast tv doesn’t take forever to load the smart app

I purchased the Sony 83" Class BRAVIA XR A80L OLED through Best Buy, where we've always trusted to make our electronics purchases. Unfortunately, the A80L has been an absolute disappointment. When watching bright, saturated scenes – especially whites, light blues, or bright skies – the TV exhibits significant pixelation that is highly distracting. The pixelation is large enough to be bigger than the size of my hand, ruining the viewing experience, especially in wide, bright scenes like clouds or light-colored backgrounds. After noticing the issue, I reached out to Best Buy first. They directed me to Sony since the TV was only a few weeks old and still under the manufacturer's warranty. I submitted photos of the issue, and after reviewing them, Sony's engineers confirmed that the pixelation was "normal" and that there was nothing they could do about it. This response is completely unacceptable for a $5,000+ TV. To be told that something as glaring as palm-sized pixelation is considered "normal" is beyond frustrating. For a TV of this caliber, I expected far better performance, especially from a trusted brand like Sony. Despite multiple attempts for resolution, Sony has been dismissive and unhelpful. We’ve purchased 24+ Sony TVs over our lifetime, always trusting Sony for their quality and reliability. It was always our go-to brand, but after this experience, we will seriously consider other brands moving forward. If you’re thinking about purchasing this model, be prepared for potential pixelation issues and poor support from Sony. Unfortunately, I cannot recommend this TV. The picture quality is severely compromised, and Sony's lack of support makes it even worse. Overall, I’m extremely dissatisfied and regret this purchase.

The the screen was stunning very clear you won’t regret to invest your money this kind of TV

If you get one that works they are great. If they last 10-15 years they will be even better. Mine lasted 2 DAY’s Yes you read that correctly, 2 DAYS!!!! After a LONG FIGHT with Best Buy and their worthless customer support number I finally got Best Buy geek squad to take the bad one down and put up a new one. No I didn’t pay for it either. Even though they said I would have to.

PROS: One of the best TVs for upscaling and processing sub-4K and lower quality/lower bitrate content, outstanding picture quality of 4K content, excellent picture details in both bright and dark scenes, incredibly deep blacks, natural looking picture with excellent contrast and picture depth, vibrant/deep colors, very good picture brightness even for bright room watching, no noticeable auto brightness reduction in any content, smooth video motion, same great picture quality from all viewing angles, good and spatial sound from TV speakers. CONS: No significant negatives for me, although screen reflections may be important to consider for watching TV in some room setups with lights/daylight coming from reflective angles. After having 85” Sony Z9K 8K mini-LED LCD TV for two months, I returned it and replaced it with this 83” A80L 4K OLED TV. The Z9K had replaced my 10-year-old Panasonic 65” ZT60 1080p plasma TV (my review of Z9K is also on the Best Buy website). The main reason I returned the Z9K was its somewhat less satisfactory upscaling/processing of sub-4K cable and streaming content that represents a large portion of my TV watching. Also, having a top-quality plasma TV for 10 years, I got used to the near perfect viewing angles, so some picture fading when watching the Z9K from various angles did bother me to some extent, although I would not return it for that reason. The Z9K is a great TV for watching good quality content, but picture details and contrast still look better on the A80L, especially in darker scenes. A80L also has much better picture quality of sub-4K cable and streaming content. In general, LCD TVs, even with thousands of lighting/dimming zones, use each such zone to provide the same light to thousands of adjacent pixels and cannot match the details and contrast of OLED TVs that fully control the light of each individual pixel. Good quality 1080p Blue-Ray disc movies look great on this TV and some look close to 4K picture quality. Picture quality of 1080/720 content from cable and internet apps like Netflix, Max, YouTube, and Apple TV+ (via the TV apps, Comcast Xfinity X1 4K cable box, and Apple TV 4K box) is very good when the incoming content is of good quality and sometimes looks close to streamed 4K contents. Even lower quality and lower bitrate contents that did not look good on the Z9K (e.g., some sports and some older shows and DVDs) generally look reasonably good on the A80L. It seems that XR Clear Image and 4K Upscaling plus OLED pixel control of A80L help make the picture of lower quality content look good from a typical viewing distance and visibly better than on the 85Z9K and the 65ZT60 plasma TV. Some low-quality content can look reasonably good on a large TV only from farther away. Good quality 4K content looks brilliant, with deep natural colors, exceptional fine details in both bright and dark scenes, incredibly deep blacks, and outstanding picture contrast and 3D appearance. Small-size HDR highlights in darker scenes look visibly brighter and better defined than on the Z9K that has a lot higher overall brightness capability. HDR highlights within a bright scene do have brighter and more saturated colors on the Z9K. The video motion is very good and smooth, including sports and slow panning scenes. I keep all Eco features and Ambient light sensor turned off. I prefer to use my Apple TV 4K box for my streaming apps. I have it set to 4K HDR video and to match both Dynamic range and Frame rate of the source video. That way whichever HDR version goes into the TV (Dolby Vision or HDR10) looks very good. I was not fully satisfied with the Apple TV box converting everything to Dolby Vision when I had Dolby Vision enabled on it instead of the general 4K HDR with matching dynamic range. With the above settings, a video is output to the TV as Dolby Vision only if it comes into the Apple TV box as Dolby Vision. The 83A80L screen is considered glossy, which makes the picture more impactful/vibrant. Depending on the viewing position and angles with windows and other light sources, some reflections can be visible in dark picture areas. It is not an issue or significant distraction for me in my family room TV watching setup with bright daylight (without direct sunlight) and indirect ceiling lights at night, ranging from bright to dark room watching conditions. A very bright large TV can have some downsides for watching in a low light or dark room, as scenes with large bright areas can become tiring for eyes and be less enjoyable, especially in HDR and when the intensity of screen brightness changes a lot and frequently. You could reduce the overall and peak brightness in TV settings to mitigate these effects, but then darker scenes/areas may become too dark and lose a lot of detail. One can end up changing TV settings frequently based on the content being watched and often during the same show/movie. That was to some extent my experience with the 85” Z9K in low light and dark room conditions, granted Z9K is one of the brightest TVs. I watch my 83A80L In SDR with Peak luminance on Medium and Brightness at 35/50. For HDR, I have Peak luminance mostly on Medium and Brightness at the HDR default Max, with Gradation preferred for HDR tone mapping. With these settings, the TV is plenty bright even for bright room watching, with strong, naturally looking colors and stunningly deep blacks. All colors look very bright and amazingly deep in OLED/TV demos on YouTube, so this TV can produce very bright vibrant colors when they are as such in the incoming video. Using the above TV settings, I also played from YouTube the same Sony demo videos that are played on Sony TVs on display at Best Buy. They look brighter and more vibrant on my 83” A80L than on the 77” A80L at Best Buy. Details in dark scenes that were difficult to see or not visible on the 77A80L at Best Buy, like the dark forest details and sunlight shadow details, were much more visible on my 83A80L and looked more like on the 77A95L QD OLED at Best Buy. In Vivid mode on my 83A80L, the Sony demos were very bright with even more vibrant colors and brighter HDR highlights, resembling more how they look on the 77A95L at Best Buy. These are just my indirect comparisons (the photos I took were not even close to how they looked in person), and I don’t know what the picture settings were on the TVs at Best Buy. A95L can, of course, produce much brighter highlights and more saturated brighter colors than A80L. Although the picture of good quality content can still look great in Vivid mode on my 83A80L, it usually looks too bright and less natural to me, and I don’t use Vivid mode for watching regular TV content. Ultimately, the TV provides settings to adjust the picture to personal liking. The A80L has a screen heat sink in its 83”-size TV, and it does not get much warmer than the room temperature even after many hours of displaying various contents. I have not noticed any screen auto dimming even during many hours of watching bright shows and sports, including some hockey. Some online/YouTube reviews show or state that other, higher brightness OLED TVs may auto dim after a while during bright scenes and become even less bright than the A80L during same scenes. I’ve had no video gaming so far on this TV. The sound from the TV speakers is good and sounds nicely spatial in the Cinema sound mode. When watching movies, I usually use my home theater sound system with the AV receiver connected to the TV’s optical audio out port. My 83” A80L TV set has a very clean uniform screen with no noticeable color banding or tinting even when watching TV in a completely dark room. Some faint vertical banding was initially visible only on 1% to 10%-white grayscale test slides and only in a fully dark room but is now virtually invisible on the same slides after 2 months of TV use. It was never visible in real TV content even in a fully dark room. Overall, the 83” A80L performance is close to what various TV reviewers consider the best available consumer TVs. Even though it is not the brightest TV and does not produce the most saturated high luminance colors, it is still very good in those areas while often looking more natural and not being affected by auto dimming. It balances exceptionally well all aspects of best picture quality in all TV contents. Currently, QD OLED TV largest size is 77”, and even best LCD TVs cannot match the individual pixel light control of OLED TVs for best picture details and contrast. So, there are not many TVs in 83” and larger sizes that in my view can outperform the 83A80L in overall picture quality and possibly none when it comes to upscaling and processing sub-4K and lower quality/lower bitrate cable and streaming content (including the recent 2024 TV models, based on various reviews and owner feedback). That said, a different TV may be a more suitable choice for some TV watching conditions, use-case scenarios, TV size, or cost. To me, this 83A80L TV overall performance is 9.5/10.

I bought this unit only because it was a Sony and I have so far in my life never had a Sony unit stop working. Unit is big yet in no time it looks normal in size. Light yet well made. Overall happy with unit .

Sad i finally got my A80L 83" and wow it has great Clarity. But then i Noticed when I was watching a movie. It had some kind of Vertical stripes its kinda Annoying when you notice them.

Overall excellent tv. I came from Samsung QN900A 85”. I miss the brightness punch of the QLED, but Sony upscaling and picture quality is remarkable. I also went from Samsung QN900 soundbar (and subwoofer and rear speakers) to Sony A9 system with SW5 subwoofer… Wow what a difference the A9 system makes… there’s no comparison… the Sony A9 all daylong. I recommend the A80L especially paired with A9 speakers and SW5 Subwoofer. Truth be told I’m holding out an 83”+ version of Sony A95 QD-OLD series. The brightness punch of QD-OLD and Sony processing… I’ll be the first in line.

This is by far the best tv I have ever bought. Picture quality is unmatched. After years of buying SONY LED tvs, I finally made the jump to OLED and you can see the difference. OLED is the way to go, and I have been very happy with all SONY tvs I have bought but this one is the best.

Great TV. The best I have had in a while. Usually buy LG but this OLED delivers true blacks and very high contrast, which really elevates my movie nights. Colors are rich and true to reality. The size is really good, perfect for my living room, Wow!

This is a great TV. I’m a little sad I didn’t buy an even larger size, but I’m glad that the optics aren’t compromised. I didn’t want to go bigger on a tv and sacrifice quality, but this tv delivers both.

This is the third Sony OLED TV that I have purchased over the years. The picture quality is amazing. True black colors make a real big difference. Looks so real. I highly recommend this brand of OLED. For those that do not have a surround sound system, the sound from the TV itself is really good as well. You can't go wrong with this TV. I have one in our Master bedroom and one in our Great room. The third TV is now being enjoyed by my sister back in Ohio.

You will never go wrong with Sony TV! From their design to sound & picture quality, everything is perfect. My only complaint is that they downgraded the remote control & it’s very flimsy. The selections on the remote were so small that it’s more difficult to see. I have had so many Sony TVs in the past, i was shocked to see the tiny flimsy remote. That’s something that needs to be brought up to Sony. Overall, it’s a great TV & I hope they will make bigger than 90”.

This TV is excellent. Sony processing XR Clear makes all the difference compared to ALL other TVs. For the last three years I have had a 77" A80J and I love it. This A80L 83" is even better. Dolby Vision and HDR are amazing and I cant imagine watching it any brighter.

I originally purchased this tv as a replacement to smaller 77 inch version on daily deal in Christmas. The image is crisp and clear, not tye brightest tv, but HDR is bright enough(especially in a dark room) i had issues with first panel due to really bad banding, the 2nd unit came in and was pleasantly surprised with how much better it was! Ive had Sony tvs for the last 5 years and hard to switch, but beware of any panel issues due to large size (77 inch is safer)

Excellent TV. Audio is great too with Sony's system that vibrates the screen. It could be a bit brighter, but it's more than enough even with a big window next to it. Google software is fine, much better than LG's and Samsung's offerings. It's a pricey TV but above the competition. It's a shame the remote has no backlight at this price, but backlight ones from Sony are very cheap.

This is hands down the most breathtaking picture quality I’ve ever seen on a television. The realism, depth, and color accuracy are simply unmatched. Every scene feels lifelike, with deep blacks, vibrant colors, and incredible clarity that makes you feel like you’re part of the action. Watching this Sony OLED is an experience in itself—movies, sports, and even everyday TV shows look absolutely stunning. If I could buy this TV a thousand times over, I would! Worth every penny.

bought an open box,great picture, very smart, very reliable, no problems