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Customer Ratings & Reviews

Your price for this item is $3,799.99
The comparable value price is $4,999.99

Customer reviews

Rating 4.6 out of 5 stars with 129 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 83" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) for its exceptional picture quality, citing beautiful images, crisp colors, and incredibly deep blacks. The TV's brightness and vibrant colors are also frequently praised, along with its ease of use and effective upscaling capabilities. Positive feedback also highlights the impressive HDR performance and the overall quality of the OLED display. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 129 reviews
  • Pros mentioned:
    Blacks, Picture quality

    Rated 5 out of 5 stars

    Todd A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Beautiful picture with the most clear blacks. Definitely would recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToddAllen,

      Great! We're thrilled that you like the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Glitchy software and annoying beeps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony TV. The picture is awesome. There needs to be a way to adjust the loudness of the confirmation beep every time you move the cursor, it is extremely annoying. Also the Picture in Picture feature has glitched twice on me already by suddenly going to a blank screen on its own without doing anything or receiving any input from me. You have to restart the tv software to rectify the problem. This has happened 3 times in the 45 days I have owned it. I am recording the events with my phone to verify the problem.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdD1,

      Thank you for the purchase! We're glad to hear that you like the picture quality of the TV. We're sorry to hear what happened. Update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-83a80l/articles/00028577

      If you need further assistance, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a minute to decide between this and the A95L. The time of this review there wasn't anything avaliable beyond the 65". I was replacing a 75" samsung that tapped out, although I manage to fix the issue there still lingering issue... So doing all the research i could absorb, the A80L did not disappoint and the family loves it from gaming to just chilling watching a basketball game or movie. The family and I definitely love it... and dont get me wrong the A95L looks amazing just not for this family going from 75" to 65" with all that quality just didnt fill the void. A80L delivers @ 83 and more...sound hits different...it a plus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyH,

      You made the right choice with the Sony A80L! We're glad that you and your family are enjoying the size, sound, and picture quality of the TV. Exceptional OLED picture and rich sound in perfect harmony, powered by the intelligent Cognitive Processor XR™. Billions of accurate colors and pure black make everything you watch and play come to life with natural hues and shades. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Massive Cinema!!Transforming My Home Entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the 83-inch OLED TV has been a game-changer for my home entertainment setup. The picture quality is simply breathtaking, with deep blacks, vibrant colors, and incredible detail that make every movie night feel like a trip to the cinema. The expansive screen size provides an immersive viewing experience that draws you into the action, whether you're watching the latest blockbuster or a favorite classic. The sound quality is equally impressive, filling the room with rich, clear audio that complements the stunning visuals. Overall, this TV has exceeded my expectations and brought a true cinematic experience into my home. Highly recommended for anyone looking to elevate their home theater experience!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Siddarth, Thank you for sharing your positive experience with your Sony A80L! We're very happy to hear that you're impressed with the breathtaking picture quality, deep black level, vibrant colors, incredible details, room-filling sound, and immersive viewing experience with your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The BEST TV EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You pay for for what you get and if you want perfection from a TV, then this is the tv for you, it is the Lamborghini of TV’s. This is my 2nd OLED tv, once you go OLED you can not go back to watching anything else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertG, thanks for the fantastic 5-star review! We're so happy to hear you're loving the magnificent picture quality of the Sony - 83" Class BRAVIA XR A80L! The Cognitive Processor XR in this TV delivers a picture with wide dynamic contrast and natural colors, replicating how we see the real world. We thank you a lot for your loyalty and choosing Sony, and hope you continue enjoying the TVs! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Wow! The best picture I have had in a while.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. The best I have had in a while. Usually buy LG but this OLED delivers true blacks and very high contrast, which really elevates my movie nights. Colors are rich and true to reality. The size is really good, perfect for my living room, Wow!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, Josen!

      We are absolutely thrilled to hear that the XR-83A80L OLED is the best TV you've had in a while and that it's completely elevating your movie nights.

      It is incredibly rewarding to know that the pure black levels and very high contrast—hallmarks of a Sony OLED—are making such a significant, positive difference in your viewing experience, especially when coming from another great brand. This phenomenal contrast, along with the rich and true-to-reality colors, is driven by our Cognitive Processor XR™ which is designed to reproduce content the way the human eye sees it, creating incredible depth and realism.

      We're also glad to hear that the 83-inch size is the "Wow!" factor and the perfect fit for your living room.

      Thank you again for choosing Sony to be the centerpiece of your home cinema and for being such a valued customer.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Bravia tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. I’m a little sad I didn’t buy an even larger size, but I’m glad that the optics aren’t compromised. I didn’t want to go bigger on a tv and sacrifice quality, but this tv delivers both.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ColleenG,

      Thank you for the five-star review of your BRAVIA A80L!

      We completely understand the hesitation about sacrificing picture quality for a larger screen size. That's why we engineered the A80L OLED—to ensure that every size, from the smallest to the largest, delivers the consistent, uncompromised quality you expect from Sony's Cognitive Processor XR.

      We're delighted to hear that you feel this TV truly delivers on both size and quality. Enjoy your cinematic viewing!

      Thank you for being part of the Sony family.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this picture!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last Sony 85” quit after just 3 yrs. I was determined not to purchase another Sony but when we went to the store and saw the picture it was no longer a question. So we now have a 83” OLED that has an awesome picture!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyThomas,

      That's very nice to hear! We're glad to hear that you love the picture quality of your new Sony TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    No User Manual

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV with a beautiful picture. My only gripe is that SONY doesn’t provide a decent user manual. There are a million options with no explanation of how and why to use them. I have purchased expensive electronics for 40 years and have always received an extensive manual. What’s up SONY?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FredW, we're glad you like the picture quality of our product. We're sorry to hear that you have an issue with the manual. You can check these link for online manual:

      https://helpguide.sony.net/tv/kusltn1/v1/en-003/index.html
      https://www.sony.com/electronics/support/res/manuals/5048/e3f22eae0e439ed78de9065697362eb8/50481191M.pdf

      If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Blows your mind TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Cannot say enough good things about this TV. The color is brilliant, the sound is awesome, and the 83” size is better than expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelL Aamazing! We're glad that you are enjoying the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 stars, highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Upgraded from a 2019 Samsung and glad we did. The picture quality is excellent. Really like the think lines, too. Highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanB,

      You made the right choice upgrading to the Sony A80L! We're thrilled that you like the picture quality and design of the TV. Exceptional OLED picture and rich sound in perfect harmony, powered by the intelligent Cognitive Processor XR™. Billions of accurate colors and pure black make everything you watch and play come to life with natural hues and shades. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great oled tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has blown me away with its color, clarity and the hidden screen speakers really amazed me. The sharpness of the oled screen is fantastic. This tv paired with my A7000 soundbar is out of this world, truly feels like im in a theatre.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, SashaG! We're glad you are impressed with the picture and sound quality of the TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony T

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound this is a great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, ValerieJ,

      Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony BRAVIA TV! Feel the beauty of OLED contrast with pure black and lifelike brightness and with Sony's XR OLED Contrast Pro, that analyzes and enhances the picture for immersive depth and realism, resulting in ultra-detailed shadows and crisp, we are sure you are going to enjoy your favorite series and movies like never before!

      Thanks for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv! It has great quality and very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TannerL, We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a expensive tv But is worth the price tag Nice picture Perfect for the master bedroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Myrazor65, Awesome! We're delighted to hear that you like the exceptional picture quality and you feel that the A80L is worth its price. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    best tv by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought an open box,great picture, very smart, very reliable, no problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobC,

      Thank you for choosing Sony!

      We're elated to hear that your XR83A80L TV is delivering a great picture, smart features, and reliable performance without any issues. Knowing that your experience has been so seamless and satisfying truly motivates us. Thank you for sharing your feedback and for choosing our TV to be part of your home entertainment.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Sony Product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television! Dune 2 looks amazing on it; like I am in the theaters. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankG, thank you for your positive feedback! We're thrilled to know that the Sony XR83A80L has made a great impression on you. OLED technology combined with our Cognitive Processor XR, provides deep blacks, vibrant colors, and high contrast ratios. Which is the reason why you've been experiencing that stunning visual and audio immersion like in the theaters. Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on it is Amazing. Would recommend this tv. 5 stars

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DarleneL,

      Thank you for your amazing feedback on the XR83A80L! We're overjoyed to hear you love the picture quality. One of the remarkable features of the XR83A80L that we believe you'll truly appreciate is the Auto Picture Mode, which automatically adjusts the picture settings based on the content you're watching. This ensures optimal viewing, whether it's movies, sports, or games, all while preserving stunning details and vibrant colors. We appreciate your recommendation and hope you continue to enjoy your TV!

      Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dune Has Never Looked Better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K Blu-ray’s have never looked so good. I upgraded from a ~5 year old Sony X850 which was very decent at the time and still looks great, but the upgrade to this display is a major improvement across the board in image quality. Big plus if you have the ability to completely dim your room, glare could be an issue with a lot of windows in the room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicholas, Thank you for upgrading to your new Sony A80L! Choosing this TV will definitely be worth it! We're glad you love the exceptional 4K HDR picture quality this OLED TV delivers and you are having an enjoyable watching experience. Please note that this TV doesn't feature X-Anti Reflection. If you really want the best viewing experience, it's a good idea to turn off all lighting sources as Sony TVs look the best in the darkest environment possible. Light from windows and lamps may cause glare on the TV screen. Using a brighter Picture Mode, like Vivid or Standard, will also help reduce reflection while watching TV or gaming. Thank you so much for purchasing our 83" A80L and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Remote not so good. Not easy to navigate where I want to go.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doug, We're glad that you like the picture quality. We will take note of your feedback regarding the use of remote controls.  Sony values the opinions of customers and is always striving to provide the best experience possible.  Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

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