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Customer Ratings & Reviews

Your price for this item is $3,498.00
The comparable value price is $4,799.99

Customer reviews

Rating 4.8 out of 5 stars with 204 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-204 of 204 reviews
  • Rated 5 out of 5 stars

    Bright! Colorful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down one of the best televisions you can buy today. I wont bore you with the details and will focus on the critical considerations you may be interested in: 1) it still is not OLED perfect contrast but it gets darn close 2) the speakers built into the device is top-notch and may be used as a center speaker if you choose to upgrade your sound system 3) the remote has a built-in speaker that can be used when asking Google Assistant “find my remote”

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Calibration, lip sync difficulties, Picture judder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 85-inch just over a week ago, and I am extremely frustrated. The TV needs a lot of calibration for SDR images via HDMI input. And that doesn't improve quality. There is also a lot of juddering. Making even the smallest adjust to picture quality leads to prolonged lip sync issues that even affect TV streaming services. Switching the TV off does not solve the problem. Toggling between AV sync settings doesn't solve the problem. The only positive is that this TV is extremely bright.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Peter We appreciate you taking the time to write us your feedback with regards to your experience using the BRAVIA 9. While we're glad that you like that the TV is bright, we regret that the picture quality did not meet your expectations. We'd love to help you troubleshoot your problem and turn your experience around. May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BBY Username:
      Telephone Number:
      Additional Information regarding your experience with the BRAVIA 9:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    NO COMPETITION!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is THE best choice for a high end 85" tv. There is ZERO competition at this size, price and picture quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewC, We're pleased to hear that you're enjoying your new TV. we appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Engineer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, better price than the competitors.

    I would recommend this to a friend