Customer Ratings & Reviews
- Model:
- K85XR90
- SKU:
- 10187881
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Brightness issue with use of closed captions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV and really liked it at first! Local dimming is good, but you will see some minor blooming in the black letterboxes when bright images come near them on the screen. When watching darker content and using closed captions, the entire screen becomes mildly brighter when they are displayed. This fluctuating brightness was distracting, especially as we often use closed captioning, and ultimately led to us choosing to return the TV. Of note, we were using an Apple TV 4K to view shows and movies on the television and noticed this problem when using Netflix, Disney+, Apple TV+ and Prime Video.
No, I would not recommend this to a friendWow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever owned ! Bright all the way around. User friendly
I would recommend this to a friendGreat TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in a bright room however it has a lot of reflection.
I would recommend this to a friendGreat tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, good value, easy to navigate the menus. Delivery was awesome thank you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TraciJ,
We appreciate the 5-star rating and we're glad to hear that you like the picture quality and user interface of the TV. Thank you for choosing Sony and have a great day!
-David
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clear picture and the color is great ! By far the best Sony television I've owned !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottT, Awesome! We're delighted to hear that you are enjoying the picture quality of your TV. Thank you for choosing Sony. Erin
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for sports and gaming. Perfect for a room with lots of natural lighting.
I would recommend this to a friendNOT an OLED KIller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia 9 Mini LED 85" is an excellent TV. It is as close to the LG G4 OLED that I've seen. I bought the Sony Bravia 9 because it is in a very bright room. Also, even though the professional critics say 'burn-in is no longer an issue with an OLED, my understanding that 4 out of 100 still have burn -in issues. The picture quality is not quality is not outstanding but it is excellent. Contrast is everything to me and this TV gets an A- but the LG G4 is an A+.
I would recommend this to a friendThe Sony BRAVIA 9 Mini QLED Television
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set has Great Picture quality. I had a 75" Samsung which this Television replaced. We had previously been a fan of Samsung, however, in comparison, the Sony 85" Class BRAVIA 9 Mini Qled 4K UHD does in fact, have better picture quality.
I would recommend this to a friendSony rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture awesome product. I would recommend anyone who wants to be satisfied this tv is it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JuandD,
We are thrilled to hear you're enjoying the BRAVIA 9 and its 'great picture'—that's precisely what we aim for with our premium television lineup.
Your recommendation means a lot to us, and we couldn't agree more that the BRAVIA 9 is designed to deliver truly satisfying viewing experiences.
Thank you so much for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Needs improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has great color and clarity. When ever I switch from another app to the Directv app to watch tv, the mouth and sound do not match up. The tv is up to date on firmware, so I have to hard restart everytime to sync up mouth and sound. Finally, the tv has a rechargeable remote. Unfortunately, a charging cable is not included. You need to provide it yourself. That is just plain and simple corporate being cheap and greedy. Include the $5.00 cable in the package. After all said and done, I would purchase a different Sony tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JfromBunnell,
Thank you for choosing the BRAVIA 9. We are glad to hear you are enjoying the color and clarity of the display, but we sincerely apologize for the frustration caused by the audio sync issues and the missing charging cable.
Regarding the audio synchronization on the DirecTV app, this can often be resolved by refreshing the app's internal data. We recommend trying the following steps:
1. Clear Data and Cache: This removes temporary files that may be causing the glitch. Go to Settings > Apps > See all apps > Select DirecTV > Clear data and Clear cache.
2. Force Stop: This ends all background processes for the app to give it a fresh start. Go to Settings > Apps > DirecTV > Force stop.
3. Check for App Updates: Ensure the app itself is up to date. Open the Google Play Store on your TV, search for the DirecTV app, and select "Update" if it is available.
Regarding the remote, we would like to clarify that a USB Type-C charging cable is an included accessory for this model. We apologize that it was missing from your box.
If the audio synchronization issue persists after the steps above, or to address the missing cable, please contact our Technical Support team immediately so we can make this right:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for considering Sony!
Regards,
Dominick
Best Mini-led
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down the best tv money can buy. If you are worried about oled as the hype is all around that, I encourage you check out the Bravia 9. Comapring it to the A95L it is very close and often I found the B9 to stand out as the winner.
I would recommend this to a friendMust buy tv for theatre experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is top notch, best in market. Its sound quality is also amazing.when the tv got got delivered to me it had hand prints on the tv screen because of which light was reflecting. Best buy team exchanged it for a new one. Amazing customer experience.
I would recommend this to a friendSony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv , I’m so glad I went with the 85 inch I wouldn’t have it any other way, best picture best sound and I’m only using the tv’s speakers. Thank you Best Buy for forgetting me in the right direction and choose in the right TV
I would recommend this to a friendSony 85” mini LED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal picture quality , Sharpness , live color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DhirenG We're thrilled to hear that you're enjoying the picture quality of your TV. We appreciate your feedback and thank you for choosing Sony. Erin
TV good BestBuy not so much
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice TV. The reason we're not giving it a 5 star is mostly due to the price and BestBuy itself. Think there are other TV's out there that may be comparable at a better price point. BestBuy rewards have been awful to deal with. I've been given so much misinformation! I actually want to have them pick up the TV but of course it's more of a hassle for us than them. So, in closing we will not recommend BestBuy to family or friends in the future.
I would recommend this to a friendBrilliant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice TV Easy on the eyes Great Sharp Picture.
I would recommend this to a friendBeautifulTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture, gets you as close to 4k as possible which other tvs can not do.
I would recommend this to a friendBravia 9
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bravia 9 is very bright TV. Works well in a room with a lot of windows. Upscaling engine on the bravia 9 is great. Makes low resolution movies and tv shows look great. Black levels are really close to OLED levels. Very pleased with purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuyguy, it's a true pleasure to hear how much you're enjoying your new BRAVIA 9!
We're so glad the incredible brightness and amazing upscaling are making such a difference for you, especially with older content and in a bright room.
It really means a lot to us that you're so happy with your purchase.
Thanks for choosing Sony!
Best regards,
Estefany
Everything I had read about and hoped for!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Sony. What can I say? Easy set up, beautiful picture... just amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nose,
Thank you for choosing Sony!
We're honored to hear that your K85XR90 TV offers an easy setup and a beautiful picture. It’s rewarding to know that our product continues to deliver the quality and experience you expect from Sony. We appreciate your trust and support.
Best regards,
-Fred
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best quality, the best picture and the best dark pitcure made with no halos you can find!
I would recommend this to a friend
