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Customer Ratings & Reviews

Your price for this item is $3,798.00
The comparable value price is $4,799.99

Customer reviews

Rating 4.8 out of 5 stars with 190 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 190 reviews
  • Rated 5 out of 5 stars

    good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv. good service and nice tV. recommend Bravia

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv and resolution, it brings very interesting fans for us

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoeiJ,

      Thanks for your feedback! It's rewarding to hear you're enjoying the high-definition resolution of your BRAVIA 9 TV, we hope you to continue exploring the top-tier features of your new television.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen quality!! Easy purchase!!!! Very big. Beautiful screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved the Sony brand. Such a great TV! Great picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv! When we watch Aerial America, you feel like you are right there. Watching the Masters was amazing. Can’t wait to watch movies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible TV!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible TV! Really happy with it. Great size and picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous, We're delighted to hear that you like the size and picture quality. Your feedback is greatly appreciated! Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Exceptional picture AND sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional picture and sound. Premium price - but to be expected. Kudos Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KingTroj, We're thrilled to hear that you are enjoying the exceptional picture and sound quality. Your acknowledgment of the premium price reflects the high standards and advanced technology we incorporate into our products. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. Perfect for viewing from any seat in our room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have upgraded from Bravia 7 and do not regret picking 85 ''!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent,performs outstanding,it’s a beautiful luxury

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 85" Bravia 9 TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture...sensational TV...great value for the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Yikes.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll let the photos speak for themselves. Horrific glare, accentuating ceiling lights, horrible border fading, terrible quality. I'd be better off with a $600 TV while streaming.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigGreen13, we regret to hear that the picture quality of the BRAVIA 9 did not meet your expectations. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around.

      You can configure various settings related to the TV display to suit your viewing preference.
      Press the Quick Settings button on the remote control, then select [Settings] — [Display & Sound] — [Picture & Sound] — the desired option.
      Ref: https://helpguide.sony.net/tv/lusltn1/v1/en-003/07_08.html

      You may also restart or reset the TV. To restart, press and continue holding the power button on the remote control for about 5 seconds until the TV restarts (a shutting down message will appear).

      May we also contact you to help and get more information? If so, please email the below information to [email protected].
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BBY Username:
      Telephone Number:
      Additional Information regarding your experience with the BRAVIA 9

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, Great Quality, Picture, and Sound. Love it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryansW, That's awesome! We're really delighted to hear you love everything about your Sony BRAVIA 9 and you are having an enjoyable watching experience with this great Mini LED TV. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Its alsome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bravia 9 85" is truly great and is everything thay say it is. My only problem with the sony software doesn't seem to work every good with my. Emotiva 7.2.6 av receiver. Sometimes it will turn it on and Sometimes not. And other weird things. The tv does have great tv speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarrellM,

      Thank you for the 5-star rating! We're glad to hear that you like your new Sony TV. Make sure to turn on the HDMI CEC of your AV receiver. Check this link for more details.

      https://www.sony.com/electronics/support/articles/00030813

      Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clarity and color with an impeccable picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FKY3378,

      Thank you for the purchase! We're glad to hear that you like the picture color quality of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony X93L

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible everything, picture, sound, look and price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, We're glad that you like the picture and sound quality. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great 85” SONY TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve Ortiz was our Premium Designer. He did an outstanding job of coming up with the best solution for us. We also appreciated the $900.00 we got back with the price guarantee.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly a good TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice TV yes it has a great picture and that for the most part. Except from a couple low definition channels when using the antenna. Also I hope Sony comes out with a fix for Paramount+ when trying to watch anything on it the picture looks green and pink. I have to keep trying different settings and or turning the TV on and off until I get lucky and the picture fixes itself. all other streaming apps seem to work fine.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherS,

      Thank you for your comment. We're delighted to hear about your satisfaction with the amazing picture quality of your BRAVIA 9. We greatly appreciate your feedback when watching TV channels using an antenna, and we're sorry if you're experiencing an issue when streaming Paramount Plus app on the TV. Let's try to isolate and fix this problem by performing troubleshooting using these articles:
      https://www.sony.com/electronics/support/articles/00279172
      https://helpguide.sony.net/tv/gusltn2/v1/en-003/08-04_07.html

      And to ensure you are getting the most out of your BRAVIA 9, if you haven't yet, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-85xr90/downloads

      I hope this helps.

      Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Best miniLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat deep black OLED but perfect for LED Great for bright room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our recent 85" Sony Bravia TV installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a very good job during the installation. I would highly recommend both the Best Buy sales team and the service team.

    I would recommend this to a friend
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