Customer Ratings & Reviews
- Model:
- XR85X90K
- |
- SKU:
- 6499748
Customer reviews
Rating 4.8 out of 5 stars with 771 reviews
(771 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, color accuracy, and ease of use of the 85" Class BRAVIA XR X90K LED 4K UHD Smart Google TV. Many also appreciate the TV's features and find it offers good value for the price. However, some customers have expressed concerns regarding the remote control's functionality and potential glare issues. A few users also reported problems with the sound quality and, in rare instances, the motherboard.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wonderful TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has exceeded my expectations. This replaced a Samsung TV and I'm glad I made the switch. Fantastic clear picture and it works the way it's supposed to (e arc features etc)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack,
Amazing! You've made a great choice! We are thrilled to know your satisfaction with the incredible performance of our XR85X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything anout this TV. It fits well in the soace, it mounts oerfectly, and the picture is so clear and bright! The motion also is bery strady and doesnt look choppy or pixelated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi techiechic,
Fantastic! We are so happy to know that you love our XR85X90K, and that it perfectly suits your needs and expectations. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
85" X90K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture ! TV is fast and responsive . When in a large room you will need a sound bar, but the sound coming from the TV is very good. OH did I tell you about the Great Picture !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamer,
You made the right choice! We're thrilled that you like the sound, picture quality, and responsiveness of the TV. With the BRAVIA XR X90K Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!
-Ralph
- Pros mentioned:ColorCons mentioned:Blooming
Rated 5 out of 5 stars
Simply Wow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply wow!! Paired with a PS5 vrr turned on. This full array shines. I have nothing but Sony in my home from the kdl46xbr4 to the oled A1E. This TV keeps up with my oled. Any complaints regarding blooming is pure nonsense. The Full Array helps keep blacks solid and colors vibrant. Had my neighbor who just bought an A80J come over and he thought I had an A90J on the wall. Shows you how close this panel gets to an oled. No regrets here
I would recommend this to a friendBrand response from SonyListens
Posted .Hello X90k, Thanks for sharing your awesome experience with your new Sony BRAVIA 4K smart Google TV. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Your continued support means so much to us. Thank you for trusting Sony! Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV especially for the price. I would recommend this TV for anyone. Make sure you have at least another person to help you set it up especially if you are hanging it on a Wall Mount it is very heavy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnN, Awesome! We're glad that you are satisfied with your purchase. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
From NY to Tampa Best Buy Was There!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a native New Yorker relocating to the Tampa area had its challenges but Best Buy was there for me with my SONY -85, sound bar, and an array other other purchases!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KMit,
That's awesome! We are truly happy to know your satisfaction with the amazing performance of your XR85X90K and superb service of Best Buy.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Gets the job done
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my Sony, as long as they are same or near price point as samsung I will choose Sony every time. The bigger the better. Nice picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
My TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great TV I love the size I can see it great now also the color is so beautiful I would recommend this to anyone. Thanks Best Buy &. Justin @ the Gainesville Ga Store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RomaR,
Amazing! We are so happy to know that you love the size, color, and quality of the XR85X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you very much for recommending our XR85X90K and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful and massive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Sony Bravia. I have two 65” and added this oje to the living room. Colors are clean and sharp and the sound is nearly theater worthy. I know that’s a stretch, but it is impressive to say the least.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeMar,
You made the right choice! We're thrilled that you are enjoying the sound and picture quality of the TV. With the BRAVIA XR X90K Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.incredible picture and quality. Only issue i have seen is sometimes it will lose connection to the internet for a few seconds when it first turns on but has not impacted streaming shows
I would recommend this to a friendBrand response from SonyListens
Posted .Hi stam,
Fantastic! We are thrilled to know that you are satisfied with the incredible picture and sound quality of the XR85X90K. We are sorry if you are having an internet/network issue. This is certainly not the experience we'd like you to have. If the TV is connected to the internet/network via a Wi-Fi connection, please refer to the below:
The Wi-Fi® signal on your TV may drop or intermittently disconnect for various reasons. This article provides information and troubleshooting steps to isolate the problem.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85x90k/articles/00184183
I hope this helps.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
85" Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, Sony has always been a good product for us. We have not replaced a Sony tv yet because it was broken. We've only replaced to upgrade. All have been reliable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ConnieN,
That's amazing! We are thrilled to know your satisfaction with the quality of our TV and that you had upgraded to our XR85X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thank you very much for purchasing our X90K and for trusting Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with an easy set up. If you are watching something in HDR the picture is unreal!!!!! I paired it with a new Sonos System and the picture and sound are awesome!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BenR, We are glad to hear that! With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Highly recommend this Sony TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality tv and extra bright and vivid colors. Highly recommend this Sony tv. I had it wall mounted by the geek squad and worked out well. I would also recommend the Totaltech.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephS, We are glad that you like the quality of your Sony BRAVIA 4K smart Google TV. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality and sound are amazing! Only bad thing about TV is the components inside sometimes make noise bc of temperature in house.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Must buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and the size is awesome What helped with sound was a sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony quality and very close to OLED!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Great picture for the price and very easy to set up. I would like a couple more USB ports and for all the HDMI ports to support 4K @ 120Hz.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MinnesotaPat, we're glad you like the ease of setup and picture quality of our product! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV Ive ever had
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love our purchase. The best tv I have ever had. The picture is so surreal. The sound quality is amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a gorgeous picture. I was looking at a different Sony tv and the salesman showed me that spending a little bit more would give me a much better tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyG,
You definitely made the right choice! We're glad you like the outstanding picture quality of your new TV. With the BRAVIA XR X90K Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! - Kris
- Pros mentioned:Price
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV and such a great price. I recommend you choosing this TV if you want something great in your living room or whatever you put in your house.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyD, we're glad you are enjoying our product. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! ~Earl
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, I would like a option to uninstall the goolge programs and not just disable them.
I would recommend this to a friend






















