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Customer Ratings & Reviews

Your price for this item is $2,089.99
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Customer reviews

Rating 4.8 out of 5 stars with 771 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, color accuracy, and ease of use of the 85" Class BRAVIA XR X90K LED 4K UHD Smart Google TV. Many also appreciate the TV's features and find it offers good value for the price. However, some customers have expressed concerns regarding the remote control's functionality and potential glare issues. A few users also reported problems with the sound quality and, in rare instances, the motherboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 771 reviews
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv , for the money it was the best bang for buck

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonR, we're glad you love our product. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    John's Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 85" Sony TV and Thomas your Geek Squad Manager is a great guy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, John! We're glad that you're happy with your new Sony X90K 4K LED TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Installers were timely and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation. Personnel very professional and supportive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveArm,

      Fantastic! We are extremely pleased to hear your satisfaction with the size of your new XR85X90K and exceptional installation service of Best Buy. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, when we 1st had it installed we were still on cable and have recently went back to Directv. The live sports are night & day with the satellite compared to cable which is just my opinion. Just something to think about before buying which either way it’s still a very good picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GhostOfAl, We are happy that you like your Sony BRAVIA 4K smart Google TV. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony 85 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of Sony and this TV is irreplaceable. Excellent item

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelC, We're very happy to hear this feedback! We really appreciate you being a Sony fan and for helping to share the word about us. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so good can't wait to get more for my kids

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chikota1,

      That's fantastic! We are thrilled to hear that you like your new XR85X90K and that you are satisfied with its exceptional performance. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony 85inch TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - 85" Class BRAVIA XR X90K 4K HDR Full Array LED Google TV. wow what a great tv, volume is great, picture quality is incredible and priced to sell. I would 100% recommend this tv along with the Total Tech warranty.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fantastic! Thanks for commenting, JennFB! We are so happy to hear you love your new XR-85X90K. We are also delighted that you are satisfied with the exceptional picture quality, great sound, and reasonable price of this TV.

      With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you for recommending our XR-85X90K and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and i would recommend to others and would purchase again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RogerH,

      Thanks for commenting! We are truly delighted to hear your satisfaction with the superb performance of our XR85X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for your recommendation and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so much more than just a television. My husband bought this for himself, and it has brought great joy. The size sounds daunting, but I think it would be great in any room. We both enjoy the wonderful quality of the picture and sound. The apps are fun and easy to manipulate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Gran! Thank you for the perfect star review! We are truly happy that you and husband are enjoying the amazing picture & sound quality, user-friendly interface, and overall performance of the XR-85X90K.

      With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony Rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Reliable and repeatable companies are worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardR, we're glad you like our product! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Wow amazing TV and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv , i will surely buy again from best buy they have great service

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianT,

      Fabulous! We are so happy to know your satisfaction with the exceptional performance of the XR85X90K and superb customer service of Best Buy.

      With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv its been 16 years since i brought my last sony tv. Sony is the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SONYFAN,

      Thank you for the purchase and we're glad to hear that you love your new Sony television.With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. We appreciate the loyalty and thank you again for supporting Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    This is great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iam so happy iam pefar this tv ini people tekeit this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PavanV, Fantastic! We're thrilled to hear that you're satisfied with your purchase. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    My Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my Sony TV and my Sony Stereo it sounds great!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethL,

      That's fantastic! We are so happy to know that you love your XR85X90K and your Sony stereo sound system. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 85

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best purchased we had in 5 yrs. Every penny worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarV, We're glad that you are satisfied with your purchase. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for games movies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realy love the quality of the picture very nice with the xbox very responsive tv for streaming content and i have nothing to complain about .....this is my 2nd sony tv and will probably stay with sony. I just wish there oled tv were cheaper cause thats were ide be

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Beware, Thanks for sharing your awesome experience with your Sony BRAVIA 4K smart Google TV. We are glad that you really love its quality. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Your continued support means so much to us. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony nice picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it has nice picture quality with all the features I want

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FamilyRome,

      Awesome! We are so happy to know that you like the amazing picture quality and exceptional features of the XR-85X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Crystal clear display. Highly recommended TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbdullahJ, we're glad you like the picture quality of our product. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, has great picture. The only minor issue I have is my sound bar won’t work with the Sony remote, so I have to use separate remotes. My sound bar is several years old and needs to be attached by hdmi to work with remote, other than that everything is working great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JJHouston,

      Amazing! We're truly happy that you like the exceptional picture quality this TV delivers. Sorry to learn it doesn't allow you to control the soundbar with the TV remote control. The X90K features BRAVIA Sync (HDMI-CEC). If your Soundbar has the CTRL FOR HDMI setting, then you can control certain features of the device when connected to a TV with the BRAVIA Sync feature.

      You may visit this link for more information about the basic commands supported by the BRAVIA Sync function: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85x90k/articles/00161073

      With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US