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Customer Ratings & Reviews

Your price for this item is $2,089.99
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The comparable value price is $2,199.99

Customer reviews

Rating 4.8 out of 5 stars with 771 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, color accuracy, and ease of use of the 85" Class BRAVIA XR X90K LED 4K UHD Smart Google TV. Many also appreciate the TV's features and find it offers good value for the price. However, some customers have expressed concerns regarding the remote control's functionality and potential glare issues. A few users also reported problems with the sound quality and, in rare instances, the motherboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 771 reviews
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and resolution. Highly recommended for movies and gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZueG,

      Thank you for the purchase and we're glad to hear that you like the quality and picture resolution of the TV for your gaming and movie watching experience. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent and we are enjoying it. The installation and service was very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KumudchandraS, We are glad that you like your new Sony BRAVIA 4K smart Google TV. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the television is exceptional. Well worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimH, Thank you so much for the fantastic review! We are really happy to hear you're enjoying the great quality and impressive picture, especially when watching movies and TV, sports, and more on this exceptional TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it arrived late I do recommend it for future

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ak81,

      Amazing! We are so grateful to know that you like our XR85X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for recommending our XR85X90K and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, it's hard to imagine better the best choice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AksanaB,

      Amazing! You've made a great choice! We are so grateful to know your satisfaction with the incredible performance of the XR85X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    PS5 perfect match

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv that is a must for PS5 owners. Very responsive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BReal,

      That's very nice to hear! We're glad that you like the television for your gaming experience. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Overall great product and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the overall quality of products and services of the staff

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesB, That's amazing! We're really glad you're happy and satisfied with the great customer service, incredible features, and overall performance of your new X90K Full Array LED 4K Ultra HD Smart Google TV. We also appreciate the recommendation. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for purchasing the 85" X90K and for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    mediocore

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After changing my audio to my sound bar optic, I'm unable to revert back to TV audio. Only way is to power off the sound bar and unplug the optic cable. Also sometime random apps such as Netflix and Amazon Prime freezes. Had to do a reset system None of the app have ability to change the subtitle font or size unlike my 86" TV which broke due to an accident. At the store, it's much more vibrant. At home, it's the same as my other TV's. Maybe I'll look for 4k videos. Updated the TV software yesterday. Lets see how it goes.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaxN, Thanks for sharing your experience with the 85 inch X90K Sony TV. We're sorry if you're having some issues with its performance. In the Display and Sound settings of your TV, you have the option to select which speaker you'd like to use. https://helpguide.sony.net/tv/jusltn1/v1/en-003/07_08.html For other performance concerns, it's advisable to update the firmware of the TV and we're glad that you've already done it. In case you'll have other concerns, kindly check the link below. It contains steps and procedures that can help you resolve them. https://www.sony.com/electronics/support/articles/00200862. Hope this helps. Regards, -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv was a great choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a lttle more than a week, but the Sony 85” x90 tv seems to be a winner! Much better picture than my previous samsung 65” and the sound quality is good as well. I would say this is a great tv .for watching movies and sporting events

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That is perfect, Frank! We're glad that you are enjoying your new Sony 85 inch 4K TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    85 inch Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, lots of compliments and the tech support was great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryW, We are glad that you like your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying and installation is seamless. Good service

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi naga,

      That's amazing! We are thrilled to know that find our XR85X90K worth buying and that you are satisfied with the exceptional service of Best Buy. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManuelC, Thank you for the 5-star rating! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture, great sound, easy setup, love this tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigbilly, We are happy that you love your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    World Cup 2022 on an 85" - NICE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW What a TV. Was deciding between the 85" X90K and Sony's 77" OLED. Could not justify the extra cost. The Full Array LED blacks look pretty good considering it is not an OLED. NOTE: Be aware that a Full Array LED is better than a regular LED>

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Henk, That's great! We're glad to hear that! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Large clear TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big, clear and slim design. Could use a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mereview,

      That's awesome! We are very happy to hear your satisfaction with the incredible quality and stylish design of the XR85X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the buying process, delivery and quality of the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GerryG, Awesome! Thanks for sharing such a wonderful shopping experience. We're very happy to hear you appreciate the amazing Google TV features and you are enjoying the excellent picture quality of your new BRAVIA XR X90K. Glad to know you are very satisfied with your purchase. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    5STAR +

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    % star +, love this tv and highly recommend it, sony is the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenS, we're glad you like our product. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Duff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV works very well and surprise by how easy it was to setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Great! We're glad that you like the ease of setup. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Johnson’s do it again TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! We love it. We buy TVs at least once every other year.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnaDJ, We're glad to hear that you love this TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. We are using in a Clbhouse.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackH,

      Fantastic! We are so happy to know your satisfaction with the incredible performance and reasonable price of the XR85X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US